Clean Install

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the re… (funda kabanzi)

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Asked by dsks 2 emasontweni adlule

Last reply by david 21 amahora adlule

recover a profile

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.def… (funda kabanzi)

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.default where i've got my recent emails and it tried to import without success. I humbly ask for some options. Can I merge 2 profiles ie copy them into one profie folder? Can I hide/rename the profiles then delete Tbird and install anew? I promise on my grandmothers skateboard I will never use Mozbackup again, + . As an aside in appdata,local,tbird,profiles,yyy.default,cache2 there's a whole bunch of alphacoded files. what do these do?

Ta.

Asked by peter.koz 1 isonto elidlule

Last reply by david 21 amahora adlule

Thunderbird access failure

Thunderbird fails to access comcast.net email accounts after years of working correctly. Version 115.10.1. I have tried changing the password many times after talking to … (funda kabanzi)

Thunderbird fails to access comcast.net email accounts after years of working correctly. Version 115.10.1. I have tried changing the password many times after talking to Comcast support. The best they can do is suggest I contact you.

Asked by Kurt Lanza 1 usuku oludlule

Last reply by david 21 amahora adlule

Sending email

With Windows11 and Thunderbird 115.10.1, I am suddenly unable to send emails. It has been fine up until a few days ago and as far as I am aware, nothing has been changed.… (funda kabanzi)

With Windows11 and Thunderbird 115.10.1, I am suddenly unable to send emails. It has been fine up until a few days ago and as far as I am aware, nothing has been changed.

Asked by ken180 23 amahora adlule

  • Kusonjululiwe

account setup

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new acc… (funda kabanzi)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Asked by cfi2 1 isonto elidlule

Answered by christ1 6 ezinsukwini ezidlule

Strange - some folders open expanded but others do not and different each session!

I am running Supernova version 115.5.2 and have a strange situation (maybe it's normal) when opening it. If I have received any emails for any account in a previous sess… (funda kabanzi)

I am running Supernova version 115.5.2 and have a strange situation (maybe it's normal) when opening it.

If I have received any emails for any account in a previous session, then when I open a new session, the folders for these accounts open expanded and other accounts that did not receive any emails, remain collapsed.

I know there are others who have various issues regarding all folders expanded or collapsed but in Thunderbird before Supernova, I always collapsed all my folders and opened a new session with everything collapsed.

So can anyone tell me how to set-up Supernova so that when I collapse all my folders at the end of a session, a new session will open with all the folders still collapsed?

Thanks.

Asked by Hawkeye58 4 izinyanga ezidlule

Last reply by Hawkeye58 1 usuku oludlule

Thunderbird processes in v125.0 are not exiting cleanly.

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunder… (funda kabanzi)

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunderbird processes, before Thunderbird can be restarted.

Asked by Latino 1 usuku oludlule

Last reply by Agent virtuel 1 usuku oludlule

Just received another letter from internet provider AT&T that my info was given out in their breech on 3/26/24

I cannot send or receive emails from my laptop on [edited] @comcast.net nor [edited] @comcast.net. I can send and receive on my iPhone at [edited] @comcast.net and don't… (funda kabanzi)

I cannot send or receive emails from my laptop on [edited] @comcast.net nor [edited] @comcast.net. I can send and receive on my iPhone at [edited] @comcast.net and don't understand why. My primary password was corrupted in the breech I believe because I haven't forgotten it but it isn't being accepted. I believe the best way to solve is for a temporary primary password to be sent to [edited] @comcast.net or texted to me at [removed phone#] or mailed to me via overnight mail. This would allow me to regain control of both accounts. Nothing in the forum addresses this issue that I saw.

Asked by dchsr1 1 usuku oludlule

Last reply by James 1 usuku oludlule

Folder structure in Thunderbird

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I w… (funda kabanzi)

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I was no longer able to get emails and the new company took me through and reset Thunderbird setup,,,once that was done all my folder structure disappeared, and all the info stored in the folders... I have been trying to sort it out, but the company has not been able to do so...and today they suggested to contact Thunderbird to see if they could help... Thank you in anticipation Franco

Asked by Franco Smargiassi 1 usuku oludlule

setting up a new email address using my own domain which is set to point to my gmail address

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thund… (funda kabanzi)

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

Asked by guytec.tg 1 isonto elidlule

Last reply by guytec.tg 1 usuku oludlule

I deleted Thunderbird, Installed latest version. in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work becau… (funda kabanzi)

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

Asked by Ilio Pieroni 1 usuku oludlule

asked but not answered yello bar at bottom of drafts

I know i have asked this already but i did not receive an answer of a solution and id really like someone to help me with this. It is a duplicate question but again … (funda kabanzi)

I know i have asked this already but i did not receive an answer of a solution and id really like someone to help me with this. It is a duplicate question but again no answer and id really like one . i want to remove it please do not tell me toget a new profile and lose everything i have. there has to be another way

Asked by Mary 1 usuku oludlule

Deleted Emails

Accidentally permanently deleted many emails from my "trash" folder that I would like to recover. Is there an easy way to do that?

Asked by lindapauls 1 usuku oludlule

  • Kusonjululiwe

iCloud SMTP server always times out when sending an email

Hello, I am trying to send emails from my iCloud account and it always fails due to the SMTP server timing out. I've tried making a new app-specific password, deleting an… (funda kabanzi)

Hello, I am trying to send emails from my iCloud account and it always fails due to the SMTP server timing out. I've tried making a new app-specific password, deleting and re-adding the account in Thunderbird, and made sure the authentication settings are right, but it still doesn't work. I can connect to the IMAP server just fine.

Asked by William Davis 5 ezinsukwini ezidlule

Answered by William Davis 1 usuku oludlule

message from Thunderbird when trying to access account "may have too many cached connections, use IMAP Advanced Settings to reduce cached

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you m… (funda kabanzi)

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

Asked by Pat Blackburn 5 izinyanga ezidlule

Last reply by diane37 1 usuku oludlule

  • Kusonjululiwe

How can I recover email sub-folders

My email provider required me to migrate to a new server and advised setting up a new Account in Thunderbird. I did this and it successfully imported most or all of my st… (funda kabanzi)

My email provider required me to migrate to a new server and advised setting up a new Account in Thunderbird. I did this and it successfully imported most or all of my stored emails from the old server. However, the import only preserved the first level of sub-folders (I have up to 3 levels). If I right-click on my email account in Thunderbird and choose Subscribe, I can still see the sub-folder structure there. Is there any way I can restore it so that it (a) shows the full collection of sub- and sub-sub folders in the tree; and (b) locates the correct emails in each sub-folder? If not, I face days of work to recreate sub-folders and move emails to their correct location. Thanks for any help!

Asked by MikeGatehouse 2 ezinsukwini ezidlule

Answered by Toad-Hall 1 usuku oludlule

TB is constantly asking for icloud email password

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a … (funda kabanzi)

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a nightmare to get one for it due to the new way Apple deals with stuff like this. I have to get an 'App Specific Password', which involves logging in, which I hate doing and doesn't work because I use a VPN and Apple discriminates against VPN users and locks my account every time i login (even though it's the same IP address every time).

I did manage to generate one, which got rid of the problem for a day or two, then it came back, generated again, and so I go around, each time having to unlock icloud account, remove old password, generate a new one, paste it into TB and then its fine for a few hours/days.

Would be very grateful for any ideas why this is happening and how to cure it.

thanks

Asked by mozilla516 1 usuku oludlule

Last reply by david 1 usuku oludlule

email

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now wh… (funda kabanzi)

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Asked by r.dix 1 usuku oludlule

Last reply by david 1 usuku oludlule

Latest message does not show in Inbox list.

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to s… (funda kabanzi)

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to scroll the list down one message to see the newest message. Why is this?

Asked by idahouser 1 usuku oludlule