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Thunderbird

Each time that I open an email, another tab appears in the status bar: Thunderbird Privacy Notice. I need to manually delete them for each email that I open. This is a nu… (funda kabanzi)

Each time that I open an email, another tab appears in the status bar: Thunderbird Privacy Notice. I need to manually delete them for each email that I open. This is a nuisance. How can I stop these tabs from cluttering my status bar?

Asked by Donald Wheeler 5 ezinsukwini ezidlule

Thunderbird is "not responding"

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘n… (funda kabanzi)

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Asked by Barbara Allison 1 inyanga edlule

Last reply by Wayne Mery 5 ezinsukwini ezidlule

Pop Inbox folder not shown: Size 15 GB

I am using Thunderbird version 115.7.0(64-bit). The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg. The Inbox folder is not displayed as t… (funda kabanzi)

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

Asked by harshapereratrinco 4 izinyanga ezidlule

Last reply by Wayne Mery 5 ezinsukwini ezidlule

I am unable to receive emails

I have not received my new emails and have tried different options to get it to work. It also says I have 300+ emails in trash but they don't show up for deletion. I have… (funda kabanzi)

I have not received my new emails and have tried different options to get it to work. It also says I have 300+ emails in trash but they don't show up for deletion. I have tried restoring default, I tried troubleshooting and nothing has worked. It all started yesterday afternoon when I tried to get my emails. They are in the server but are not loading on my Thunderbird page

Asked by Clara K 5 ezinsukwini ezidlule

Application hanging when deleting multiple emails

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple… (funda kabanzi)

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple emails that has gotten progressively worse, where the entire application will hang in "Not Responding". For a test, I just deleted a batch of emails from the last month (newsletters, notifications, etc), it was 113 messages, and froze the application for more than six minutes. This was on my hotmail account but the same happens for my other accounts as well (all configured as IMAP). The issue has persisted through uninstall/reinstalls and even across a replacement computer. No extensions are installed.

Any thoughts?

Asked by sanitarium56 1 isonto elidlule

Last reply by christ1 5 ezinsukwini ezidlule

Not receiving all emails

Hi On my rpannan@bigpond.com I ,m not receiving all my emails it says 4 messages on the in box and only getting 1 message why . very tired of this … (funda kabanzi)

Hi

     On my rpannan@bigpond.com I ,m not receiving all my emails it says 4 messages on the in box and only getting 1 message why .
               very tired of this thunderbird 
                            Ron

Asked by Ronald Pannan 5 ezinsukwini ezidlule

Can't switch Windows Focus to Thunderbird

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch w… (funda kabanzi)

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch windows focus. (See the attached screen shot of the Task Manager showing you can't "switch to" Thunderbird.)

When this happens nothing seems to work except killing the task via Task Manager. Not optimal.

This time - the most recent occurrence (today) - when this happened, there was an outstanding update. After killing the task and restarting I got the message "Thunderbird is installing your updates." Still not optimal, even if it is a critical update.

Thunderbird 115.11.1 (64-bit) - after update

Windows Info+++++++++ Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

Asked by DebraBk 1 isonto elidlule

Last reply by DebraBk 6 ezinsukwini ezidlule

macOS - 115.10.1 (64-bit) Keeps being non-responsive

So running thunderbird 115.10.1 (64-bit) and more and more issues: the app keeps getting non-responsive for long period of time, to fix this I have to force quit the … (funda kabanzi)

So running thunderbird 115.10.1 (64-bit) and more and more issues:

  • the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
  • at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

Asked by breon 1 inyanga edlule

Last reply by breon 6 ezinsukwini ezidlule

  • Kusonjululiwe

My phone has stopped deleting emails from my laptop.

My phone has been deleting emails from my mozilla account and removing them from my laptop. Although I can still delete from my phone they don't delete from my laptop. Th… (funda kabanzi)

My phone has been deleting emails from my mozilla account and removing them from my laptop. Although I can still delete from my phone they don't delete from my laptop. This system has been working for years and I've only just noticed the problem. I normally use my phone for this so I have about 3 months worth of emails still on the laptop.

Asked by hallbrian5745 6 ezinsukwini ezidlule

Answered by hallbrian5745 6 ezinsukwini ezidlule

Cannot Send Email

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the … (funda kabanzi)

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the following error messages-

Message from electric@triad.rr.com email.

""electric@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

message from aristot@triad.rr.com email.

""aristot@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

I did read and try the various suggestions that this forum made to someonme in reference to a similar problem. The emails did appear to match in settings for SMTP and I think I temporarily turned off my virus protection software. However none of these actions have solved my problem.

If someone would please make some more recommendations I would greatly appreciate it.

Thank you,

Asked by AristotleNewton 1 isonto elidlule

Last reply by david 1 isonto elidlule

Thunderbird 115 not archiving emails to Local Folders

Archiving emails to Local Folders is not working for me. If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g… (funda kabanzi)

Archiving emails to Local Folders is not working for me.

If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g. [Gmail]/Important. But the original email does not move, no emails are shown in my Local Folders nor do they seem to exist in the folders or files created: [Gmail], [Gmail.sbd], Important (empty) and Important.msf.

I have picked up that I need to set archiving options by identity as well as by account. The problem remains the same whichever IMAP account, which is Gmail and another smaller provider, or identity I use. Before I realised that, archiving did work - in terms of emails being moved to an archive folder within an IMAP account. But I want to download the emails locally to avoid going over provider storage limits. I've checked and Thunderbird can otherwise create new messages in Local Folders, e.g. when my network connection is interrupted it saves drafts there.

I'm using Thunderbird 115.11.0 on Ubuntu 24.04 / Wayland, and it's installed as a snap. Many thanks in advance for any help you can provide!

Asked by Rafe 1 isonto elidlule

Last reply by Rafe 1 isonto elidlule

"Could not connect... / ...a copy was not placed..." after power blackout

Hi All, I've been running TB on my home desktop since ancient times. Present config has been working for quite a long time. TB manages more mail accounts, of which two co… (funda kabanzi)

Hi All, I've been running TB on my home desktop since ancient times. Present config has been working for quite a long time. TB manages more mail accounts, of which two connect to my remote server (and two others to gmail and freemail). The day before yesterday evening there was a power blackout while I was using TB. Since then I have the following problem:

1. First mail account says: "Could not connect mail server <remote server>; the connection was refused". Now I cannot even see the sub-folders of this account in TB while the folder files themselves exist. 2. Second mail account (to the same mail server, to another mailbox) works partially, it says after sending an email: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Connection to mail server is via ssh portforwarding (for TB smtp is localhost:2525, imap is localhost:1143, ssh tunnels work as I can telnet to them and imap/smtp services respond). What is more, from the home desktop my wife (different local desktop user) can normally access her mailbox (different email address on the same mail server) with the same ssh tunnelling method. She was not logged in and was not using TB when the power crashed. After power had come back I ran fsck, filesystem is clean.

So I think that some setting(s) must have gone wrong under my TB profile and it is emphasized more by the fact that in the first case error msg the name of the remote server appears instead of "localhost". Account settings in TB seems to contain the original server settings (e.g. locahost, 2525, normal password, no connection security, etc.)

Only strange thing I could find in Troubleshooting list is that under "Mail and news accounts" it lists account2 (imap) localhost:1143 None Normal password while in the outgoing server column it contains _two_ times the locahost:2525 setting.

In config editor the mail.server.server2.hostname points to the original name of the remote mail server (instead of localhost???).

So what can I do if I wanted to avoid deleting the two mail accounts and re-configure them, especially considering the fact that the mailbox size is about 80 GB.

Any ideas are welcome and appreciated.

Thanks in advance, KEA.

Asked by dova72 1 isonto elidlule

Slow performance

Hello, I was using the latest version of Thunderbird 115.11.0. It stinks. It's slow and very buggy. It's the same on all my Windows 10 PCs. I have uninstalled it an… (funda kabanzi)

Hello,

I was using the latest version of Thunderbird 115.11.0. It stinks. It's slow and very buggy. It's the same on all my Windows 10 PCs. I have uninstalled it and went back to V78.13.0 (64-bit). It is MUCH better. And it retains features that were annoyingly removed in later versions.

Why do you keep "improving" Thunderbird when the older versions were perfectly good? Is this because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Why did you change the configuration files? I had to re-enter my accounts and address book.

Are these "improvements" because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Thunderbird is awesome two years ago. Now it's basically useless.

Asked by bradstew 1 isonto elidlule

Last reply by bradstew 1 isonto elidlule

Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (funda kabanzi)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 1 isonto elidlule

Last reply by James 1 isonto elidlule

Oauth2 error when sending email from Comcast account

I am configured as follows for outgoing messages for Comcast: Details of selected server: Description: Comcast Server Name: smtp.comcast.net Port: 465 User Name: ella… (funda kabanzi)

I am configured as follows for outgoing messages for Comcast: Details of selected server: Description: Comcast Server Name: smtp.comcast.net Port: 465 User Name: ellary@comcast.net Authentication method: No authentication Connection Security: SSL/TLS

This was the setting recommended by Tbird. Incoming messages are fine. What is wrong.

Asked by Ellaryk 1 isonto elidlule

  • Okugcinwe kunqolobane

unresponsive constantly trying to read and send emails (win10) - stalled

Thunderbird is not even usable after this update! It crashes constantly trying to read and send emails. Can I go back about two or three versions back before you destroye… (funda kabanzi)

Thunderbird is not even usable after this update! It crashes constantly trying to read and send emails. Can I go back about two or three versions back before you destroyed it?

Asked by billgusa 7 izinyanga ezidlule

Last reply by billgusa 7 izinyanga ezidlule