• Kusonjululiwe

Not storing emails locally after migrating to THunderbird

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and al… (funda kabanzi)

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and allows me to delete unwanted emails from the server. If I download emails to Thunderbird, I expect them to be stored automatically on my PC. However, when I subsequently delete them from the server, using Mailwasher, they are deleted from the inboxes in Thunderbird as well.

I'm guessing it's a setup issue but am struggling to find what is wrong. Thanks in advance for your help.

Asked by mike.smith3 5 ezinsukwini ezidlule

Answered by mike.smith3 4 ezinsukwini ezidlule

  • Kusonjululiwe

Event invitation shows a lot of meta data, with the original message from the sender at the bottom

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), fol… (funda kabanzi)

I received a message with the remark "This message contains an invitation to an event." What follows is several screens of metadata (that's what I think it's called), followed by the original note from the sender. Is there a way for me to suppress all this metadata? When I forward the message to a friend who has an iPad, it shows up without the metadata. I'd like that to be the situation when I use Thunderbird.

I've attached a screen shot of a portion of what I've called "metadata". I didn't include the very top of this metadata because it contains personal data.

Asked by Tom Cluster 1 isonto elidlule

Answered by david 6 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird storage

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in… (funda kabanzi)

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in the 60s). I had all mail stored in a non-standard folder on my D drive so that it would be included with my backups. After uninstalling, my non-standard folder is still there. However, the location where Thunderbird was originally installed was removed and that is not included in my backups.

I installed today the newest version of Thunderbird, but I cannot get it to open my old mail. I'm able to login to my accounts, but I need to access the email stored in my non-standard storage file.

Asked by jwingram 1 isonto elidlule

Answered by jwingram 5 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot delete emails from Microsoft 365 email account

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account. On attempting to delete an email, the following message is displayed: "The curre… (funda kabanzi)

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!

Asked by NDav02 6 ezinsukwini ezidlule

Answered by NDav02 5 ezinsukwini ezidlule

  • Kusonjululiwe

Does PGP encrypt attachments?

I am using Thunderbird 115.10.1. I want to send an encrypted email with attachments of different types (pdf, docs, images, zips,...) I have set up PGP following this gui… (funda kabanzi)

I am using Thunderbird 115.10.1. I want to send an encrypted email with attachments of different types (pdf, docs, images, zips,...)

I have set up PGP following this guidance: https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#thunderbird:linux:tb115


And I have confirmed it is working with Edward following this guidance: https://emailselfdefense.fsf.org/en/

But I have tried looking online to check, are the attachments to the email also encrypted?

Asked by andres20 6 ezinsukwini ezidlule

Answered by christ1 5 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird crashes on startup @ RtlpxVirtualUnwind | RtlVirtualUnwind

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I h… (funda kabanzi)

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I have tried numerous fixes:

  • Installed the latest version of TB (from 78.11.0 to 102.8.0)
  • Opening TB in Safe Mode (disabling all add-ons, reset toolbars & controls)
  • Uninstall & reinstall TB

All result in the Crash Reporter dialog, with Report Contents. I can supply the report contents. (It wasn't obvious how to attach to this forum post.)

One KB item (https://support.mozilla.org/en-US/questions/1337785) suggested that the issue may have to do with session.json file. Based on the file timestamp, that seems likely. But I don't know how to edit this file to fix the problem.

I also created a new TB profile, with does not crash on startup, but I cannot get email properly configured.

I have hundreds (maybe 1000s) of email stored in TB that I cannot access.

I would greatly appreciate any help!

Asked by quigg2954 1 unyaka odlule

Answered by Wayne Mery 1 unyaka odlule

  • Kusonjululiwe

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (funda kabanzi)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 1 isonto elidlule

Answered by Matt 1 isonto elidlule

  • Ikhiyiwe

Thunderbird Attachments

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? O:\XXXXXXXXXX.pdf could not be opened, because the associated help… (funda kabanzi)

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Asked by tseabrook 1 inyanga edlule

Last reply by Matt 6 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird will not connect to IMAP mail server except via VPN

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails throu… (funda kabanzi)

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails through TalkTalk's online mail service, which doesn't happen when the server is down.

Asked by w.spencer 1 isonto elidlule

Answered by Googlethunderbird 1 isonto elidlule

  • Kusonjululiwe

cardbook addon to tb supernova and how do i now find my address books

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate … (funda kabanzi)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Asked by Bullish Bob Bagley 1 isonto elidlule

Answered by Bullish Bob Bagley 1 isonto elidlule

  • Kusonjululiwe

400 error after I changed a password

Hi. I love Thunderbird! But I cannot use a Gmail account. It all started when I changed the underlying password for my Gmail account (for routine security). I changed th… (funda kabanzi)

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Asked by dan308 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What… (funda kabanzi)

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Asked by headimages 1 isonto elidlule

Answered by headimages 1 isonto elidlule

  • Kusonjululiwe

How to have original mails deleted from original inbox when deleting them from unified inbox

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox. I am reading my mails in a unified inbox - and deleted some re… (funda kabanzi)

How can I have the original mails deleted from original Gmail inbox when deleting them from unified inbox.

I am reading my mails in a unified inbox - and deleted some read and unwanted ones. Now I am looking at my Gmail via my iphone's mail app - and none of those emails have been deleted... How do I get those deletions to sync back to my Gmail account?


Thank a lot!

Asked by Yogev W 1 isonto elidlule

Answered by Yogev W 1 isonto elidlule

  • Kusonjululiwe

different letters

when i write a new mail i have this kind of letters , by sent or received mail, the letters are different, see my two screenshots. how can i install that the letters in … (funda kabanzi)

when i write a new mail i have this kind of letters , by sent or received mail, the letters are different, see my two screenshots. how can i install that the letters in a written mail are the same in each group?

Asked by Slawomir Dzwonek 4 izinyanga ezidlule

Answered by Wayne Mery 3 emasontweni adlule

  • Kusonjululiwe

Migrating local folders.

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bi… (funda kabanzi)

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bit. I followed the instructions to move the profile by copying the Thunderbird folder onto aUSB stick then copying it to the new computer. The address book is there, but the local folders I had are not. Looking inFile explorer, I see that the Local Folders folder is there which contains all the folders I had, all populated, but there is also a Local Folders-1 there which does not, and this is the one Thunderbird is using. If I delete this folder, next time I start Thunderbird, it creates this folder again. I have obviously done something wrong, but cannot see what it is.

Asked by brianlec 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe

Send Message Error

I'm unable to send any emails from account on Thunderbird. This just started this week. All send attempts generate this Send Message Error: Sending of the message fa… (funda kabanzi)

I'm unable to send any emails from account on Thunderbird. This just started this week. All send attempts generate this Send Message Error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Please turn on SMTP Authentication in your mail client. syn-076-088-235-065.res.spectrum.com ([192.168.1.25]) [76.88.235.65]:51343 is not permitted to relay through this server without authentication.. Please check the message recipient

This error for every recipient I typically correspond with. I have my same email account loaded into Outlook on another pc and I can send emails to all recipients without error from Outlook.

Help please.

Asked by jm57 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe

How to configure the forward / reply message preamble

Hi, I've been a Thunderbird user since the days of Eudora ;-) and have a configuration question. When you forward or reply to a message, Thunderbird currently does… (funda kabanzi)

Hi,

I've been a Thunderbird user since the days of Eudora ;-) and have a configuration question.

When you forward or reply to a message, Thunderbird currently does this: <sender> wrote on <date> <time>:

  forwarded message text

Is there a way to change the preamble line, or is it hard-coded?

Thanks in advance for any pointers.

Asked by doinkdoink 1 isonto elidlule

Answered by sfhowes 1 isonto elidlule

  • Kusonjululiwe

How can I restore the search box that disappeared from the toolbar after an upgrade to v. 66?

In the previous version, there was a search box on the toolbar. After the upgrade, it disappeared. How can I restore it? I tried to customize toolbar but there is no sea… (funda kabanzi)

In the previous version, there was a search box on the toolbar. After the upgrade, it disappeared. How can I restore it?

I tried to customize toolbar but there is no search box in the window of available controls.

Asked by yekos82264 1 isonto elidlule

Answered by yekos82264 1 isonto elidlule

  • Kusonjululiwe

Display of mailbox details

In the image mu mailbox shows the number of unread messages 234, the total number of message 1003 and the storage used 77.9 MB. I set tese options using a little button a… (funda kabanzi)

In the image mu mailbox shows the number of unread messages 234, the total number of message 1003 and the storage used 77.9 MB. I set tese options using a little button and then foolishly clicked another little button that hid the option to choose what to display. I am unable to turn that second button on again and so cannot comntrol the display of inbox usage. How do I turn that button back on? Thanks for any help.

Asked by peter840 1 isonto elidlule

Answered by peter840 1 isonto elidlule