Import profile

Hello and Good Morning! I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second compu… (funda kabanzi)

Hello and Good Morning!

I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second computer, I import the .zip file, the import seems to be successful, then I restart the program and I don't see the imported data anywhere (only Local Folders is created, but it is empty).

Could you please help me? Will be very, very helpful ;)

Asked by kuba.frankowski.gt 4 ezinsukwini ezidlule

Last reply by kuba.frankowski.gt 3 ezinsukwini ezidlule

Thunderbird will not enable add-ons

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked… (funda kabanzi)

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked as incompatible including "NestedQuote Remover" and "Unmangle Outlook Safelinks". Removing and uninstalling them solves nothing. Indeed, the button to install from the market does not work. I had to save to and then install from a local file to test this.

I am not in trouble-shooting mode, but I have found that "Load Temporary Add-on" in debugging works for the current session.

(I tried searching Google and this forum to no avail.... only turning up irrelevant thread about older versions, Firefox etc.)

Asked by belg4mit 5 ezinsukwini ezidlule

Last reply by belg4mit 4 ezinsukwini ezidlule

Any way to stop TB from going to the next message after deleting?

When I delete a message, I would like to stop TB from automatically opening the next (or previous) email. I have seen this question asked several times over the years b… (funda kabanzi)

When I delete a message, I would like to stop TB from automatically opening the next (or previous) email.

I have seen this question asked several times over the years but none of the suggested ways (mostly add-ons) work anymore. One add-on was called Mail Tweak and another was called Deselect On Delete but neither is currently available.

Is there a way to do this today?

Asked by roy64 6 ezinsukwini ezidlule

Last reply by roy64 4 ezinsukwini ezidlule

Checked everything. not sending after upgrade. is sending in trobleshooting mode.

Checked everything. Not sending after upgrade. Is sending in troubleshooting mode. No add-ons. Not anti-Virus or firewall issue because I shut them down. to test. With… (funda kabanzi)

Checked everything. Not sending after upgrade. Is sending in troubleshooting mode.

No add-ons.

Not anti-Virus or firewall issue because I shut them down. to test. With both on it sends in troubleshooting mode.

I have spent many hours combing thru possible solutions.

Please help. TIA.

D.

Asked by dk_now 4 ezinsukwini ezidlule

Last reply by dk_now 11 amahora adlule

When viewing an email thread, I see all "copies" of an email, like label folders

Hi, When viewing an email thread, I see all "copies" of an email, like label folders. (See image) How do I remove all these duplicates? Also, on another topic, whe… (funda kabanzi)

Hi,

When viewing an email thread, I see all "copies" of an email, like label folders. (See image)

How do I remove all these duplicates?



Also, on another topic, when I forward mail from one account to another (so that I have that mail in both accounts) - and I have both accounts configured in Thunderbird - the second (forwarded) mail generates a notification sound - but no notification popup. Can this notification sound be eliminated (like the msg display popup does not happen)? It is useless.


Thanks!

Asked by Yogev W 3 ezinsukwini ezidlule

Last reply by Yogev W 4 amahora adlule

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (funda kabanzi)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 2 ezinsukwini ezidlule

Last reply by mark550 2 ezinsukwini ezidlule

Folder layout for new folders

Dear Sirs, I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget … (funda kabanzi)

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

Asked by FF Konto Jens 2 ezinsukwini ezidlule

Last reply by FF Konto Jens 2 ezinsukwini ezidlule

Unable to sign into Thunderbird Email

ATT made me change my email password which restored my access to email on yahoo. Thunderbird isn't accepting the new password. (It did open to show my emails going back t… (funda kabanzi)

ATT made me change my email password which restored my access to email on yahoo. Thunderbird isn't accepting the new password. (It did open to show my emails going back to 4/17/2023 after I entered the new password.) I get a message that log in to server failed. Then a window opens to enter new password. Already entered the new (correct) password that works on yahoo. How do I get Thunderbird to work again?

Asked by S P Stetson 6 ezinsukwini ezidlule

Last reply by S P Stetson 6 ezinsukwini ezidlule

Yahoo IMAP has no messages in the Sent folder

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding it… (funda kabanzi)

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding its way into Thunderbird. I tried the Repair option, but I just get a typical message that I often see for Yahoo:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo responded: [SERVERBUG] UID FETCH Server error - Please try again later."

The Yahoo account shows Sent mail in my iPhone. The Thunderbird Sent folder was seeing messages as recently as last week, so this seems to be a new problem, and I don't know if it's something that I did wrong by mistake. Thanks for any help.

Asked by VonZipper 4 ezinsukwini ezidlule

Last reply by VonZipper 4 ezinsukwini ezidlule

Incorrect unread message indicator

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a p… (funda kabanzi)

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Asked by rdgoold 4 ezinsukwini ezidlule

Last reply by rdgoold 4 ezinsukwini ezidlule

Reply Signatures

Has anyone found a way to have a separate "reply signature?" The use-case is that I may send an initial email with a 'complete' signature (first name, lastname, email, p… (funda kabanzi)

Has anyone found a way to have a separate "reply signature?"

The use-case is that I may send an initial email with a 'complete' signature (first name, lastname, email, phone, etc.). But when the other party replies it would be nice to then reply to that with just my first name. Or at worst, auto-insert the full signature.

I've setup my full signature and auto-populates when I create a new message. But not on the reply.

Any suggestions?

Asked by Eric Gombrich 3 ezinsukwini ezidlule

Last reply by Eric Gombrich 2 ezinsukwini ezidlule

Thunderbird messages going astray

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. Wh… (funda kabanzi)

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Asked by pl.killow 1 usuku oludlule

Last reply by pl.killow 4 amahora adlule

Difference between Address Book and Card Book?

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as th… (funda kabanzi)

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as the Address Book, but they are no longer identical. For example, in Cardbook my son's entry has one email address; in Address Book, he has four. What are the differences, and which one should I be using? This is of particular concern to me because I just synced my Address Books between devices using BirdieSync, and it wiped out a very important contact out of my Address Book. Luckily it was still there in the CardBook, but I don't want to lose my contacts in either.

Asked by yzlde55xck7g 21 amahora adlule

Last reply by yzlde55xck7g 21 amahora adlule

Thunderbird forgets new identity every time I restart

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled i… (funda kabanzi)

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know). The new server name is mail.mail.coop the old one is smtp.iomartcloud.com. Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive. The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server. If I go to my webmail page also all is ok inc. send and receive. I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.

The problems I have are two: 1. I can't seem to find any way to delete the iomartcloud account from thunderbird. 2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......

I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.

I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well). And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).

Sorry rather a long post! Hope someone can help me! Justin

Asked by acuteoakdecline 2 ezinsukwini ezidlule

Last reply by acuteoakdecline 20 amahora adlule

account password in thunderbird

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a ma… (funda kabanzi)

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again.

What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

Asked by hunterbr 2 ezinsukwini ezidlule

Last reply by hunterbr 1 usuku oludlule

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (funda kabanzi)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 1 usuku oludlule

Last reply by laurent11 16 amahora adlule

I have download issues with my server not deleting the emails downloaded by Thunderbird

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run … (funda kabanzi)

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

Asked by BishBosh 1 usuku oludlule

Last reply by BishBosh 14 amahora adlule

Thunderbird (recent version) on Windows 11 not correctly starting anymore.

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty wi… (funda kabanzi)

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty windows, one over the other. No data is filled in and when clicking on the window it says in the upper left corner: Starting page - Modzilla Thunderbird (no response) / (actually in German) Startseite - Modzilla Thunderbird (Keine Rückmeldung). The small login popup is also seen in the window but doesn't accept any typing and shows also 'Keine Rückmeldung / no response'. I can only stop the process on Windows level. I would be very grateful if you could help me with this issue. I cannot get to my emails anymore. Many thanks Holger

Asked by hemrich 5 ezinsukwini ezidlule

Last reply by hemrich 5 ezinsukwini ezidlule