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I have download issues with my server not deleting the emails downloaded by Thunderbird

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run … (funda kabanzi)

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

Asked by BishBosh 15 amahora adlule

Last reply by christ1 2 amahora adlule

Thunderbird messages going astray

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. Wh… (funda kabanzi)

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Asked by pl.killow 2 amahora adlule

Enter new password not showing up window to input new password

Hi, I have just setup a new Office 365 account in Thunderbird and when I try to send an Email from the account, I get the attached error message. When I click on "Enter… (funda kabanzi)

Hi,

I have just setup a new Office 365 account in Thunderbird and when I try to send an Email from the account, I get the attached error message.

When I click on "Enter New Password", the window goes away for a moment and then pops up again. There is no chance for me to put in a new password.

I know that I need to use an app password when not using Outlook which I have generated in my Microsoft account settings.

I have tried to go to "Settings -> Privacy & Security -> Saved Passwords" and have deleted all Microsoft related saved passwords. When I access my Email account again, I get prompted via the web login of Microsoft (i.e. different from the attached error message) and the app password I generated doesn't work, only the general password for my account works.

I have restarted Thunderbird and updated to the latest version, but it made no difference. I have gotten it to work on another computer, but on my mac mini, it doesn't seem to work.

Before I remove the account completely and add it again, is there any way I can fix this as I don't want to download all the messages again?

Is this a known bug in Thunderbird?

If any developer is reading this, In order to reproduce, you would have to follow these steps:

- Setup a Office365 account using the regular password used to login to the O365 website. - When sending the first email, enter the same regular password -> the first time, the dialog to enter the will show up, but it will fail, because the app password wasn't used - Then try to send again, click on "Enter new password" -> no dialog to enter new password is coming up.

I am using Thunderbird 115.10.1 on MacOSX Sonoma 14.1.1

The settings I have used are: server name: outlook.office365.com port: 587 username: my full email address Auth Method: OAuth2 Security: STARTTLS

Thank you for reading this. Looking forward to a reply.

Dirk

Asked by dirkd 2 ezinsukwini ezidlule

Last reply by christ1 2 amahora adlule

"no default email client" or "the current client cannot fulfill the request" when attempting to send file. (win10)

I have just upgraded to 115.9.0(64-bit). Now when I select "Send to email client" I get a message that either there is no default email client or the current client cann… (funda kabanzi)

I have just upgraded to 115.9.0(64-bit). Now when I select "Send to email client" I get a message that either there is no default email client or the current client cannot fulfil the request. This did not happen before the upgrade

Asked by Alexander Nicolson 1 usuku oludlule

Last reply by Wayne Mery 3 amahora adlule

e-mail inbox shows a high gigabyte use

My e-mail inbox shows a high gigabyte use-age rate, but I only have a few messages in there. I get my messages a couple of times per day and delete emails I don't want to… (funda kabanzi)

My e-mail inbox shows a high gigabyte use-age rate, but I only have a few messages in there. I get my messages a couple of times per day and delete emails I don't want to keep. Now it will not get all my new messages as it saying I have run out of disk space. It seems that messages I delete don't really get deleted?? even though they go to trash and I clean the trash folder. I have tried compacting but that didn't work. It seems to be only on my win 10 laptop, as my XP computer is working fine. I have plenty of disk space left on the hard drive. Thanks in advance Bob Parkman

Asked by r.p.parkman 1 usuku oludlule

Last reply by Matt 4 amahora adlule

Not receiving some emails.

Seems after the latest update Thunderbird will not receive some emails. It has stopped receiving emails coming from some cell phones and some .com emails. Some cell phon… (funda kabanzi)

Seems after the latest update Thunderbird will not receive some emails. It has stopped receiving emails coming from some cell phones and some .com emails. Some cell phone emails work and others that previously did do not anymore. I do not understand the random situation. No settings have been changed nor is there any setting to correct this. I even reinstalled Thunderbird.

Any suggestions would be great. Thanks

Asked by anpcrafters 3 ezinsukwini ezidlule

Last reply by Matt 4 amahora adlule

Email Server password

I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and… (funda kabanzi)

I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and got an error message stating the incoming mail server didn't accept my password - the new one I'm assuming. After several tries I switched it back to the old password which still didn't work. I'm giving T-Bird the Xfinity login password -- is that correct or is there something else that T-Bird is looking for? As a side note -- I just spent 8 days in the hospital and they've got me on a medication that really messes up the higher functions of my brain. I feel as though I'm in a heavy fog and half asleep. Any help would be appreciated... and THANKS~!

Asked by subslr88 1 usuku oludlule

Last reply by Matt 5 amahora adlule

Archiving Folders of Messages

Archiving older messages: I know how to archiving a years worth of messages -- one message at a time, or by selecting a hundred messages at a time IF they are all in the… (funda kabanzi)

Archiving older messages:

I know how to archiving a years worth of messages -- one message at a time, or by selecting a hundred messages at a time IF they are all in the same folder. A painful way to archive dozens of folders full of a years worth of messages.

Why should I be forced to drop into a folder to select the messages? Why not provide a mechanism to archive FOLDER?

I'd really like to select Local Folders (recursive) and hit A to archive -- and be allowed to select Messages older than.

This allows mail to be stored/archived easily by year - and keeps the active Local Folders small and resilient (keeps Thunderbird from being overwhelmed with large folders that seem to bring the app to its knees.

Asked by GWild55 1 usuku oludlule

Last reply by Matt 5 amahora adlule

Addressing an email from a mailing list stored in the Personal Address Book

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do… (funda kabanzi)

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

Asked by PathMan 2 ezinsukwini ezidlule

Last reply by Matt 5 amahora adlule

Thunderbird forgets new identity every time I restart

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled i… (funda kabanzi)

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know). The new server name is mail.mail.coop the old one is smtp.iomartcloud.com. Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive. The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server. If I go to my webmail page also all is ok inc. send and receive. I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.

The problems I have are two: 1. I can't seem to find any way to delete the iomartcloud account from thunderbird. 2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......

I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.

I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well). And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).

Sorry rather a long post! Hope someone can help me! Justin

Asked by acuteoakdecline 1 usuku oludlule

Last reply by Matt 5 amahora adlule

Thunderbird 115.10.1 has stopped retrieving emails 5/5/2024

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Ce… (funda kabanzi)

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Centurylink (DTTH) who says I'm paid up and there are no restrictions on my account, which shows active. Settings hadn't seemed to have changed, but I received 2 domain emails since then, nothing else. I noticed that the program updated right around the time of the problem, but it comes up and acts normally. 'tis a brain scratcher, it is.

Asked by ljaques 1 usuku oludlule

Last reply by Matt 6 amahora adlule

Labels

I have created a label library on different computers, but if I add a label other than the standard one on one of the computers, it does not appear on the others. I mean … (funda kabanzi)

I have created a label library on different computers, but if I add a label other than the standard one on one of the computers, it does not appear on the others. I mean like number 6 Techniczne.

Asked by technik23 1 usuku oludlule

Last reply by Matt 6 amahora adlule

Thunderbird email setup settings don't work with office365 server in godaddy email

Thunderbird email setup settings don't work with office365 server in godaddy email. Their server wants STARTTLS with port 993. When I select STARTTLS in Thunderbird set… (funda kabanzi)

Thunderbird email setup settings don't work with office365 server in godaddy email. Their server wants STARTTLS with port 993. When I select STARTTLS in Thunderbird setup, the port changes automatically to port 143. This I can't connect to godaddy's IMAP mail server using Thunderbird email client. Is there a way to make it happen?

Asked by garypcd 21 amahora adlule

Last reply by Matt 6 amahora adlule

how do i delete 155 emails from the same sender, or 40 emails from another sender etc. thank you

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and … (funda kabanzi)

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and i do not want to inhibit my receiving emails from the sender? Thank you

Asked by Bullish Bob Bagley 2 izinyanga ezidlule

Last reply by Wayne Mery 8 amahora adlule

Using Thunderbird Templates

I found this description of how to use a thunderbird email template online: Open the template from the Templates folder whenever you want to use it to send a message. Ma… (funda kabanzi)

I found this description of how to use a thunderbird email template online:

Open the template from the Templates folder whenever you want to use it to send a message. Make any additions or changes to the message, and then click the "Send" button to send it. If you don't want to send the message at once, you can select "Save" from the toolbar, and Thunderbird will save the modified message in the Drafts folder, leaving the template unchanged.

The problem is, that when I open a template (right-clicking to open it in a new window), I can't make any changes at all. I can't even delete the dummy recipient and replace it with the one I want. What is missing here? Thank you.

Asked by KaiserD2 22 amahora adlule

Last reply by Matt 9 amahora adlule

assistance

I'm looking for someone who lives in Tallahassee, FL, who can help me get my Thunderbird sorted out correctly. Is there any way this is possible?

Asked by Joyce Toman 11 amahora adlule

Last reply by Matt 9 amahora adlule