Need to find deleted e-mails

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 bac… (funda kabanzi)

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 back to the first of the year. I also lost everything in my draft folder.

Carbonite did a restore of the default file (that was dated 4/8) by couldn't get these back. Need to get everything that was in the inbox and draft file on 4/26 (or sometime prior) What can I do?

Asked by twilliamsanthem1 1 isonto elidlule

[SHIFT]+[DEL] doesn't work for multiple messages

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL]. I hav… (funda kabanzi)

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Asked by roy64 1 isonto elidlule

Thunderbird all the sudden stopped working properly last week???

I made no changes to anything, but a week ago, my thunderbird app on my computer stopped loading new messages and began to throw this alert when I try to save drafts or s… (funda kabanzi)

I made no changes to anything, but a week ago, my thunderbird app on my computer stopped loading new messages and began to throw this alert when I try to save drafts or send messages: > Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally. The email on my phone, through the mail app on iphone, still works perfectly. Both the thurnderbird and mail app are set up through IMAP.

Asked by ncellis88 2 emasontweni adlule

I suppose there is a problem with global indexing if messages are moved to directories in local archive

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topi… (funda kabanzi)

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topic into designated folders, the search engine appears to correctly identify and list all relevant messages (as shown in picture 1). However, when I attempt to open a message from the search results, the subsequent window is blank (refer to picture 2). This suggests that while the messages are displayed in the search results, they cannot be accessed as their links lead to empty pages.

I have temporarily resolved this issue by rebuilding the global database using the steps provided in the following link: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This fix, however, only applies to existing messages, and the indexing breaks again for new messages.

Similarly, toggling the search indexing on and off for specific folders only indexes the messages that were present during the indexing process. This problem persists across multiple installations of Thunderbird, indicating it is not isolated to a single instance of the software.

Is there any option that I should set for correct messages indexing?

Is there any setting I should adjust to ensure messages are indexed correctly?

Asked by Shaggy 2 emasontweni adlule

problem with PDF attachments

Hello everyone! I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whats… (funda kabanzi)

Hello everyone!

I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whatsoever. Thunderbird does not ask me if I want to open the file or save it. When I right-click on it and save the file on my computer the saved file size is 0 KB. I tried to access my emails using the browser and it works perfect. I can both open the file or save it on my computer and it saves with a proper size and then I can open it in Acrobat. Has anyone experienced a similar issue? I use Thunderbird SUPERNOVA 115.10.1 Windows 10 pro 10.0.19045

Thank you for any tips. Tadeusz

Asked by Tadeusz Jaworski 2 emasontweni adlule

Last reply by Toad-Hall 2 emasontweni adlule

Can't send emails after update

Using windows 10, windows firewall, windows antivirus, Thunderbird 115.9.0 (32-bit) Can't send from Optimum accounts. Error message "Sending of the message failed. An … (funda kabanzi)

Using windows 10, windows firewall, windows antivirus, Thunderbird 115.9.0 (32-bit)

Can't send from Optimum accounts.

Error message "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 661FD756017B2BC6). Please check the message and try again."

Check outgoing server setting, tried changing authentication method, but got the same error.

Asked by adstern 3 emasontweni adlule

Last reply by Matt 2 emasontweni adlule

Thunderbird Calendar - Reminders need to be closed via Window-Button

Since last update, Reminders pop up window will not close as before when the reminders are all cleared. Have too manually close the window. Saw this was an issue many ver… (funda kabanzi)

Since last update, Reminders pop up window will not close as before when the reminders are all cleared. Have too manually close the window. Saw this was an issue many versions ago that seemed to be cleared after an update. I could find no way to "fix" the issue. Is this a new bug?

Asked by pmruzicka 2 emasontweni adlule

Advanced Search

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of a… (funda kabanzi)

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of accessing it

Asked by rousea 3 emasontweni adlule

Last reply by Toad-Hall 3 emasontweni adlule

feeds-json-xxx.corrupt

in my 'podcasts' folder I have ~2 pages of folders of the type feeds.json-xxx.corrupt where xxx is some number, see attached image. With the intention to re-subscribe t… (funda kabanzi)

in my 'podcasts' folder I have ~2 pages of folders of the type feeds.json-xxx.corrupt where xxx is some number, see attached image.

With the intention to re-subscribe to my feeds later, I have deleted all other folders in my podcasts folder. Trying to simply delete the feeds.json-xxx.corrupt folders did not work. How can I get rid of them?

(I am using the portable version of thunderbird)

Asked by martinbloch 3 emasontweni adlule

dark mode on IOS

Already invested time creating some html code for email signature on thunderbird. Wanted to create something prepared for dark modes on IOS. Everything was fine until I d… (funda kabanzi)

Already invested time creating some html code for email signature on thunderbird. Wanted to create something prepared for dark modes on IOS. Everything was fine until I detected on IOS (dark mode)some white rectangles outside my email signature code. It´s a problem that I cannot solve because it´s outside my code, and I´m wondering if you are already aware of this issue.

In case you want to test my code on a Thunderbird HTML email signature and see the result on an iPhone (dar mode), you can get it here: https://codeshare.io/dekBnR

Asked by Ricardo Araújo 4 emasontweni adlule

issues with protonmail server

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An e… (funda kabanzi)

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

Asked by nrjo53 4 emasontweni adlule

Last reply by david 4 emasontweni adlule

Reconnecting to Thunderbird

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am una… (funda kabanzi)

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

Asked by Billy Bunter 4 emasontweni adlule

Last reply by david 4 emasontweni adlule

.....

I downloaded thunderbird and have a mailfence address. Am i using thunderbird or mailfence. If i'm using thunderbird,how much storage do i get?.

Asked by jonn4 4 emasontweni adlule

Last reply by James 4 emasontweni adlule

I cannot open ANY link in my emails without it starting to download Firefox Installer. I already have Inslatter installed!

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an … (funda kabanzi)

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an update about last June when I started having this problem An nothing I've tried has had any effect. I had a Geek Squad guy on the phone with me for about 45 minutes to no effect. He said he'd never seen the problem before. I have business emails on that account so I don't want to risk losing them. Can anyone help me please? Christine

Asked by Wesley Glebe 4 emasontweni adlule

Last reply by Wayne Mery 4 emasontweni adlule

Thunderbird not closing properly

Since applying update 115.10.0, Thunderbird will not close correctly and will not relaunch until task is ended in task Manager. This is true on a windows 7 PC and windows… (funda kabanzi)

Since applying update 115.10.0, Thunderbird will not close correctly and will not relaunch until task is ended in task Manager. This is true on a windows 7 PC and windows 10.

Asked by pcentium 4 emasontweni adlule

Last reply by Wayne Mery 4 emasontweni adlule

impossible d'envoyer des mails avec thunderbird

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un prob… (funda kabanzi)

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un problème avec le chiffrement des messages. Puis, que la connexion au serveur sortant SMTP free.fr a expiré ...


Que puis-je faire ?,?

Asked by elisabeth rancurel 4 emasontweni adlule

Relevant Auto Complete / Google Mail Autocomplete

Hello, I'm using Thunderbird for my private and company e-mails (different companies). I need to pay close attention to selecting the right names as the auto suggest for… (funda kabanzi)

Hello,

I'm using Thunderbird for my private and company e-mails (different companies). I need to pay close attention to selecting the right names as the auto suggest for recipients isn't using the context of the current account. Is there a plugin or setting I've missed that considers the context of composing a mail and priorities collected e-mails from the respective account or recent conversations for example? Good example is the Gmail auto complete, that has a good suggestion ranking.

Best I could find was options to sync with Google Mail contacts, but that would require to maintain a list of contacts in Google Mail, which I don't do.

Best, Elmar

Asked by webmaster155 4 emasontweni adlule

Last reply by Matt 4 emasontweni adlule

Missing Emails

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an ar… (funda kabanzi)

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an archive folder (that I did NOT set up) and they were recent emails. I removed them from the folder, placed them back in the regular inbox and deleted that folder. When I could not find another very important series of emails today, after searching numerous ways, I looked in the server and missing emails are there. I did look at a number of email threads where other people reported similar problems... but couldn't figure out what applied to my situation and how to fix this. To show a specific example, I attached two images ... the first is my Thunderbird email account that shows one Email only on Feb 18, 2024. The Juno server image shows 7 emails on that same date, four which were important contracts that were sent to me. Can you please help me locate and retrieve these and other missing emails? Thank you very much. Ms Randy Rosette

Asked by rosette_jensen 4 emasontweni adlule

Extract Data from damaged Zip-File (Profile Export)

Hi, I created a backup of my Thunderbird profile including various email accounts and calendar. I used the build in export function of Thunderbird to create this backup.… (funda kabanzi)

Hi,

I created a backup of my Thunderbird profile including various email accounts and calendar. I used the build in export function of Thunderbird to create this backup. Unfortunately the file is slightly bigger than 2GB.

I had a severe copmputer crash now and I wanted to import the backup. It turns out that the zip-achive is damaged. I cannot unpack it with any zip-software and also repairing the archive with winrar did not work.

Is there any chance that I can at least restore some of the information?

Best, Robert

Asked by rtaube 4 emasontweni adlule

Last reply by david 4 emasontweni adlule