Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Upgraded from 115.2 to 115.7 and have lost comcast connectivity. Cause: Atlanta airport Wifi?

I had 115.2.2 installed and all was good. I upgraded last night to 115.7 and things seemed ok but I am now on the road at Atlanta airport and I can neither send nor rece… (funda kabanzi)

I had 115.2.2 installed and all was good. I upgraded last night to 115.7 and things seemed ok but I am now on the road at Atlanta airport and I can neither send nor receive email. In the lower left corner of the display it alternately is stuck on compuserve: connected to imap.AOL.com or my other server eberger35:connected to imap.comcast.net

If I try to send a message from either my compserve/AOL, or comcast, or gmail accounts I get this error message:

The message could not be sent because the connection to outgoing server (SMTP) smtp.comcast.net timed out. Try again.

If I try to send from the compuserve or gmail accounts the message will reflect that server SMTP has failed instead.

I think everything was working at home before I left, but I'm not sure if I checked mail after I upgraded. Perhaps the problem is the Atlanta airport Wifi, but I won't be at my destination till much later today and thought I would post this now in case someone has an answer. I will be able to get the reply on my iPhone. Thank you.

Asked by eberger5 4 izinyanga ezidlule

Answered by eberger5 4 izinyanga ezidlule

Filters not working

I have had the same filters and folders for years. Now pretty much everything is not filtered when messages arrive, and when I do a manual "Run Filters on Folder" I get t… (funda kabanzi)

I have had the same filters and folders for years. Now pretty much everything is not filtered when messages arrive, and when I do a manual "Run Filters on Folder" I get this message about many, maybe all, of my filters "The folder 'Newsletters' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder."

"Applying filter From is: dailybusinessreview@alm.com failed. Would you like to continue applying filters?"

When I try redoing the filter, filter dialog says it can't find the folder. I tried repairing the folder, no good.

Junk filters after years of learning, aren't working either.

Now what? TIA.

Asked by annmeng 4 ezinsukwini ezidlule

5T disk space - startupCache corrupt

I'm on Thunderbird 115.11.1 on Windows 11. I got an error that there wasn't space to download emails today. My Thunderbird profile shows this: 121 File(s) … (funda kabanzi)

I'm on Thunderbird 115.11.1 on Windows 11. I got an error that there wasn't space to download emails today. My Thunderbird profile shows this:

            121 File(s)    100,867,461 bytes
             24 Dir(s)  455,503,380,480 bytes free

In the startupCache folder File Explorer says that there are 2500 directories, 660 files, and 4.94 TB of content. The last few lines of a dir command show this. Note the weird dates on the directories and garbage names.

06/02/2024 12:15 AM 164,221 startupCache.8.little 08/16/2057 01:32 AM <DIR> }+ 3an^.1q 08/08/1997 03:53 AM <DIR> √µÇ┌╪,Pù. 05/04/1990 02:21 PM 467,310,242 4φ)τ~o╗D.cÖê 04/24/2063 05:53 AM <DIR> ╤fεª╫s₧&.╘rα 02/08/2083 12:31 AM 2,596,407,552 «-╞┐I┤U.`xs 10/22/2020 06:59 PM <DIR> *¼²Ñ▐'╣.░╦ 03/06/2078 11:59 AM 3,915,121,951 n│ê/ë∞3Γ.f└ï The parameter is incorrect.

     <DIR>          πºaîí├

▌.»δ The parameter is incorrect.

        333,948,754 Åô␦╖w6ùƒ.x▐

The parameter is incorrect. j]j.╥QwDIR> Φπ═ The parameter is incorrect.

     <DIR>          ╒0q≡ó,.@{¥
            660 File(s) 2,708,943,115,907 bytes
            664 Dir(s)  455,496,040,448 bytes free

What is the best way to clean this up?

Asked by Steve Hansen 5 ezinsukwini ezidlule

Last reply by Wayne Mery 4 ezinsukwini ezidlule

Thunderbird will not switch profiles

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off… (funda kabanzi)

When I try to switch profiles, I get the following error: An unexpected error has prevented your changes from being saved. I have been messing around with this on and off for a couple of months. I uninstalled Thunderbird and re-installed with no luck. This error is not allowing me to switch to a profile that I have had for over 20 years and I have lost all my Local Folders, quite disturbing. I found a similar thread here, but no solution. Thanks, Paul

Asked by par6 5 ezinsukwini ezidlule

Last reply by david 4 ezinsukwini ezidlule

Empty messages in the inbox

Hello, After updating Thunderbird to version 115.11.1, messages are empty and contain no content. Messages that arrive after the update have content. How can I solve thi… (funda kabanzi)

Hello, After updating Thunderbird to version 115.11.1, messages are empty and contain no content. Messages that arrive after the update have content. How can I solve this problem because all messages in the folder received from before the update are empty.

Asked by biuro346 4 ezinsukwini ezidlule

Gmail has stopped downloading to Thunderbird

Kia Ora, my Gmail account has stopped downloading to Thunderbird. I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw her… (funda kabanzi)

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

Asked by Mark Servian 1 isonto elidlule

Last reply by Mark Servian 5 ezinsukwini ezidlule

Password Manager

For about the last month or so, I frequently get an error message that my password is incorrect. I use Thunderbird to manage emails on five separate accounts. Four are g… (funda kabanzi)

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

Asked by budizen 1 isonto elidlule

Last reply by budizen 5 ezinsukwini ezidlule

The "Delete mail marked as junk" tool

When I use the "Delete mail marked as junk" tool, sometimes it deletes all of them at once, and sometimes only one at a time. How do I fix it so that it aways deletes the… (funda kabanzi)

When I use the "Delete mail marked as junk" tool, sometimes it deletes all of them at once, and sometimes only one at a time. How do I fix it so that it aways deletes them all at once?

Asked by muhanley 6 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Get Messages very slow on TBird 115

On latest version 115.3.1 (64 bit) when I click on GET MESSAGES nothing seems to happen for several minutes than after repeated clicks on same suddenly line at bottom sho… (funda kabanzi)

On latest version 115.3.1 (64 bit) when I click on GET MESSAGES nothing seems to happen for several minutes than after repeated clicks on same suddenly line at bottom shows downloading some number of messages. Is this something I am doing to slow what used to be very speedy process to download messages from Comcast server to my PC?

When I opened Tbird app today, my messages show in various folders but only a list of messages, not a screen to view contents of message being examined. I did not do anything I am aware of to change this and haven't been able to locate setting to turn on the message content view again. Also on list of messages, they are shown but with a much wider spacing (double space?) with lot of wasted blank space. How to correct this?

Asked by joe_the_mole 8 izinyanga ezidlule

Last reply by Wayne Mery 6 ezinsukwini ezidlule

SLOW TB Version 115

I sent a message a while back about slowness with 115, which I had to download because I had a crash. There were various suggestions, but no solutions to the excessive s… (funda kabanzi)

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

Asked by barrym 3 izinyanga ezidlule

Last reply by Wayne Mery 6 ezinsukwini ezidlule

Thunderbird "Authentication Failed on Server" Message

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again. Is there any error logging proce… (funda kabanzi)

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

Asked by dougjbarnes 6 ezinsukwini ezidlule

Missing emails

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in… (funda kabanzi)

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in other folders. The attached photo shows another folde saying there are 35 messages in the inbox but only 8 displayed. Where are the others?

Also, now when I open the program no new emails appear and the "Get Messages" does not download any new emails.

I have not made any changes to anything .

I am running Thunderbird on another laptop and it is fine. Are there any fixes or do I have to reinstall the program?

Asked by gwyn 1 isonto elidlule

Last reply by gwyn 6 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird times out when sending emails

Good morning. I need help with sending emails in Thunderbird. The problem has existed for a couple of days now and is confusing as some emails are sent and others fail. … (funda kabanzi)

Good morning. I need help with sending emails in Thunderbird. The problem has existed for a couple of days now and is confusing as some emails are sent and others fail. I am receiving mail OK. Details of my setup are :- I am using a HP All-in-one desktop running Windows 11 with Norton 360. My Thunderbird account settings: Server type: IMAP mail server User name: ****@gmail.com Server name: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication: OAuth2 Outgoing Server (SMTP): Google Mail – smtp.gmail.com (Default) User name: ****@gmail.com Port: 465 Connection Security: SSL/TLS Authentication: OAuth2

The problem: I only recently set up Thunderbird and at first it seemed to working OK. However, now when I try to send a message, after some time, I the following error message :-

"Send Error Message Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

What is particularly confusing is that some messages are being sent. I have tried several fixes that I found from the Mozilla, Google and Norton web sites but none of the fixes resolved the issue. Any assistance would be very much appreciated.

Regards Mike

PS: I have 2 email accounts set up in Thunderbird. I just tried sending a test message from the Gmail account to the Bigpond account. From the Gmail account it appears to have been sent but in the Bigpond account an error message appeared as follows :-

"Could not connect to the mail server smtp.telstra.com; the connection was refused."

I don't know if this is a related issue or I have another one to resolve.

Asked by Mike Flint 1 isonto elidlule

Answered by christ1 1 isonto elidlule

Thunderbird

Each time that I open an email, another tab appears in the status bar: Thunderbird Privacy Notice. I need to manually delete them for each email that I open. This is a nu… (funda kabanzi)

Each time that I open an email, another tab appears in the status bar: Thunderbird Privacy Notice. I need to manually delete them for each email that I open. This is a nuisance. How can I stop these tabs from cluttering my status bar?

Asked by Donald Wheeler 6 ezinsukwini ezidlule

Thunderbird is "not responding"

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘n… (funda kabanzi)

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Asked by Barbara Allison 1 inyanga edlule

Last reply by Wayne Mery 6 ezinsukwini ezidlule

Pop Inbox folder not shown: Size 15 GB

I am using Thunderbird version 115.7.0(64-bit). The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg. The Inbox folder is not displayed as t… (funda kabanzi)

I am using Thunderbird version 115.7.0(64-bit).

The Inbox is 15.5 GB in size as shown in the attached image file,Inbox Size.Jpeg.

The Inbox folder is not displayed as the attached image file,Folders.jpeg, indicates.

Please provide me with a solution to this problem.

Asked by harshapereratrinco 4 izinyanga ezidlule

Last reply by Wayne Mery 6 ezinsukwini ezidlule

I am unable to receive emails

I have not received my new emails and have tried different options to get it to work. It also says I have 300+ emails in trash but they don't show up for deletion. I have… (funda kabanzi)

I have not received my new emails and have tried different options to get it to work. It also says I have 300+ emails in trash but they don't show up for deletion. I have tried restoring default, I tried troubleshooting and nothing has worked. It all started yesterday afternoon when I tried to get my emails. They are in the server but are not loading on my Thunderbird page

Asked by Clara K 1 isonto elidlule

Application hanging when deleting multiple emails

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple… (funda kabanzi)

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple emails that has gotten progressively worse, where the entire application will hang in "Not Responding". For a test, I just deleted a batch of emails from the last month (newsletters, notifications, etc), it was 113 messages, and froze the application for more than six minutes. This was on my hotmail account but the same happens for my other accounts as well (all configured as IMAP). The issue has persisted through uninstall/reinstalls and even across a replacement computer. No extensions are installed.

Any thoughts?

Asked by sanitarium56 1 isonto elidlule

Last reply by christ1 1 isonto elidlule

Not receiving all emails

Hi On my rpannan@bigpond.com I ,m not receiving all my emails it says 4 messages on the in box and only getting 1 message why . very tired of this … (funda kabanzi)

Hi

     On my rpannan@bigpond.com I ,m not receiving all my emails it says 4 messages on the in box and only getting 1 message why .
               very tired of this thunderbird 
                            Ron

Asked by Ronald Pannan 1 isonto elidlule

Can't switch Windows Focus to Thunderbird

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch w… (funda kabanzi)

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch windows focus. (See the attached screen shot of the Task Manager showing you can't "switch to" Thunderbird.)

When this happens nothing seems to work except killing the task via Task Manager. Not optimal.

This time - the most recent occurrence (today) - when this happened, there was an outstanding update. After killing the task and restarting I got the message "Thunderbird is installing your updates." Still not optimal, even if it is a critical update.

Thunderbird 115.11.1 (64-bit) - after update

Windows Info+++++++++ Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

Asked by DebraBk 1 isonto elidlule

Last reply by DebraBk 1 isonto elidlule