Thunderbird - the number of emails in notification and the resultant emails do not match

this interface uses pop3 When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I … (funda kabanzi)

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Asked by dmatusow 5 ezinsukwini ezidlule

Last reply by dmatusow 2 ezinsukwini ezidlule

Suddenly unable to send emails from the TB client, but I can from my web hosting site (GoDaddy)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message t… (funda kabanzi)

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message to enter password that does not work (it does work on my webhost's platform). Using Windows 10, TB version 115.11.0. BTW, I have another email via AOL that is working just fine on TB. I tried Safe mode -no go I tried following GoDaddy's instructions for IMAP but also did not work. FYI The GoDaddy help desk said: "Please match the server settings with the below server settings. Username Your email address Password Your email account's password Incoming servermail.[your domain name] Incoming ports IMAP - 143 POP - 110 Outgoing servermail.[your domain name] SMTP (outgoing) ports25 (587 or 80 might also work) IMAP use port 143" I tried setting up a new account in TB using email adddress and a new username, but that created the same problem. Here are the relevant screenshots. Thanks for your help!

Asked by quentin.fisher 2 ezinsukwini ezidlule

Can't install Thunderbird, also very slow

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install… (funda kabanzi)

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Asked by Phrimpy 4 izinyanga ezidlule

Last reply by Phrimpy 2 ezinsukwini ezidlule

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (funda kabanzi)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Asked by karina8 2 ezinsukwini ezidlule

Inbox within an inbox

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently. Looking further I notice that one of my accounts has 'INBOX' as on… (funda kabanzi)

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Asked by allan55 3 emasontweni adlule

Last reply by allan55 2 ezinsukwini ezidlule

Downloading Messages

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on… (funda kabanzi)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on "Download the rest of the message" if I wish to read the full message. When I click "Download the rest of the message" to see the contents of the actual message Thunderbird downloads the rest of the message, highlights the message (new) but then displays the next message in the list of messages in my inbox. The message I had wanted to read now becomes the previous message in the list in my inbox. I then have to go back and click on the message itself to see its contents. Please correct.

Asked by attride 2 ezinsukwini ezidlule

Can I Upgrade from 68.12.1 to 78.14.0 on MAC OS 10.11.6 ?

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows… (funda kabanzi)

I'm having problems with the Cardbook add-on but it is up to date based on my version of TB. When I go into Preferences->Advanced-> Update 'Check for Updates' shows I'm up to date. However, when I check archived versions it looks like the last version that worked with a MAC release of less than 10.12 is 78.14.0.

I'm confused if I can upgrade to 78.14 and how I would do it?

Thanks for any advice

P.S. and yes, it's a very old Macbook from 2009.

Asked by DS256 3 ezinsukwini ezidlule

Last reply by DS256 2 ezinsukwini ezidlule

Cannot open the file's contained folder

Good day, I am encountering an issue with opening messages through the global search feature. Despite being able to locate the specific email, clicking on it does not d… (funda kabanzi)

Good day,

I am encountering an issue with opening messages through the global search feature. Despite being able to locate the specific email, clicking on it does not display anything as depicted in Figure #2. I believe the email is stored in one of the folders.

I would greatly appreciate your guidance on how to properly open messages using the global search feature in order to reply based on the original correspondence.

Thank you. May

Asked by may.tang 2 ezinsukwini ezidlule

Not Updating on Windows 10

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thund… (funda kabanzi)

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

Asked by tightpurchaser 6 ezinsukwini ezidlule

Last reply by tightpurchaser 2 ezinsukwini ezidlule

Lost all data

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected… (funda kabanzi)

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Asked by nightrad 2 emasontweni adlule

Last reply by nightrad 2 ezinsukwini ezidlule

Is there an SFTP provider for Filelink?

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share lar… (funda kabanzi)

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

Asked by kb 3 ezinsukwini ezidlule

Last reply by kb 2 ezinsukwini ezidlule

New folder notification

Hello, I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskb… (funda kabanzi)

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

Asked by markonepo95 1 isonto elidlule

Last reply by markonepo95 2 ezinsukwini ezidlule

Sending of the message failed. The message could not be sent because connecting to Outgoing server

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusi… (funda kabanzi)

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.cp.co.id failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by ARIFIN SC 2 ezinsukwini ezidlule

Thunderbird 115.10.1 (64-bit) fails to send SMTP messages

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error. Sending of the message failed. The message could not be… (funda kabanzi)

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

Asked by mozilla414 5 ezinsukwini ezidlule

Last reply by mozilla414 5 ezinsukwini ezidlule

Viewing messages grouped by conversation

I updated Thunderbird to version 115.11.0 (64-bit), in the old version that I had when I clicked on an email with threads in a closed state, I could see in the email disp… (funda kabanzi)

I updated Thunderbird to version 115.11.0 (64-bit), in the old version that I had when I clicked on an email with threads in a closed state, I could see in the email display box the initial text of each email in the thread with the sender's information and more, in the new version I don't see anything, the display box remains blank. Is this a bug, or do I need to change it in the setting?

Asked by sb 3 ezinsukwini ezidlule

error message when trying to retrieve email

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message: Unable to write the email to the mailbox. Make sure th… (funda kabanzi)

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I installed the latest updates but still having a problem on that one account. Other accounts I have on the same server has no problems retrieving the emails so it has nothing to do with "disk space". All settings in the accounts are identical except for the email address so it must have something to do with TBird itself. I know it's not the email server as I can log into those accounts using the browser on their website. Thanks!

Asked by Garfy2008 3 ezinsukwini ezidlule

External request to provide email content and send automatically

External request to provide email content and send automatically, such as HTTP GET or POST similar to restAPI to do stuff on thunderbirds application for automated tasks,… (funda kabanzi)

External request to provide email content and send automatically, such as HTTP GET or POST similar to restAPI to do stuff on thunderbirds application for automated tasks, like opening emails, send email.

Asked by Antor Ahmed 3 ezinsukwini ezidlule

migrate thunderbird to Office 365

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Task… (funda kabanzi)

I am migrating from Thunderbird to Office 365. I have moved the email by putting the Gmail details into Office 365. However could you please advise how I can migrate Tasks , Calender and Contacts from Thunderbird to Office 365 without having to pay for an Mbox to pst conversion tool.

Asked by Trevor Evans 3 ezinsukwini ezidlule

Thunderbird on two monitors with different resolutions

I have Thunderbird installed on my laptop running Fedora 40 with Gnome on Wayland. I have two monitors with different resolutions. The laptop monitor has a resolution of… (funda kabanzi)

I have Thunderbird installed on my laptop running Fedora 40 with Gnome on Wayland. I have two monitors with different resolutions.

The laptop monitor has a resolution of 1920x1080 whereas the external monitor has a resolution of 1360x768.

Thunderbird display fine on the main monitor, but when I move it to the external display, everything becomes huge and unusable.

I don't want to scale things in such a way that I have the opposite problem, that is things are way too small on the laptop monitor. Is there a way to have Thunderbird scale properly on the external monitor to have it maintain the right proportions on both monitors?

Asked by entodoays 3 ezinsukwini ezidlule