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can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (funda kabanzi)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (funda kabanzi)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

using firefox to store WhatsApp passkey

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new pho… (funda kabanzi)

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Asked by Chris 2 emasontweni adlule

sign in

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I… (funda kabanzi)

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

Asked by KRISHNANANDA PRABHU 1 isonto elidlule

  • Okugcinwe kunqolobane

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (funda kabanzi)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 1 unyaka odlule

Last reply by Spanish Eyes 1 unyaka odlule

  • Okugcinwe kunqolobane

No QR code option showing in Android Firefox sync

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Syn… (funda kabanzi)

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

Asked by Martin Gordon FF account 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Sync is completely missing from Android

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the othe… (funda kabanzi)

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

Asked by Clara 1 unyaka odlule

Last reply by sflower1290 1 unyaka odlule

  • Okugcinwe kunqolobane

syncing

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phon… (funda kabanzi)

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phone.

Asked by Greg 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (funda kabanzi)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Asked by firefox.sync3 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

missing 'sync and save data' option ver.113 on android

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the miss… (funda kabanzi)

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the missing 'sync and save data' option. I remain a loyal (2004) user. Thank you

Asked by Michele 11 izinyanga ezidlule

Last reply by Richard 11 izinyanga ezidlule

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (funda kabanzi)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

How To Sort Bookmarks!

For the life of me I can't get my bookmarks in alphabetical order. I use my laptop FF to sync my phone but some bookmarks are still not in order. I try to sort them via F… (funda kabanzi)

For the life of me I can't get my bookmarks in alphabetical order. I use my laptop FF to sync my phone but some bookmarks are still not in order. I try to sort them via FF on my laptop but it's not working correctly. IT IS SYNCING with my phone.

Asked by Vanessa 1 unyaka odlule

Last reply by Bertje 1 unyaka odlule

  • Okugcinwe kunqolobane

Backup or save Bookmarks (sync error)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone … (funda kabanzi)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

Asked by 877e1706666e 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Android app doesn't recognize it's own scan

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch … (funda kabanzi)

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox

    Android app, scan code on laptop. Check.

Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

Asked by Big MF 1 unyaka odlule

Last reply by Paul 1 unyaka odlule