Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (funda kabanzi)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 5 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (funda kabanzi)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 5 izinyanga ezidlule

Last reply by Ed Robb 5 izinyanga ezidlule

  • Kusonjululiwe

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (funda kabanzi)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 5 izinyanga ezidlule

Answered by James 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (funda kabanzi)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX 6 izinyanga ezidlule

Answered by daylight_EX 6 izinyanga ezidlule

sync and save data menu item is missing on my android phone

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But t… (funda kabanzi)

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But that menu item does not appear on my phone.

Asked by Dan 5 izinyanga ezidlule

Last reply by Dan 5 izinyanga ezidlule

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (funda kabanzi)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 5 izinyanga ezidlule

Last reply by IMHASZ 5 izinyanga ezidlule

Google Maps

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore g… (funda kabanzi)

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore google for me to download the app which is stupid. The "stay in browser ask me to open the app is selected". Sometimes if I click on the map or directions nothing happens. It s not opening in browser and it s not opening in app either. I am using Poco X3 Pro, Android 13.

Asked by Laurian 5 izinyanga ezidlule

Last reply by Laurian 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (funda kabanzi)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 6 izinyanga ezidlule

Answered by NJ95 5 izinyanga ezidlule

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (funda kabanzi)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 5 izinyanga ezidlule

Last reply by KnockoffFeline 4 izinyanga ezidlule

Mozilla/ Firefox

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I … (funda kabanzi)

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

Asked by frieradler 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (funda kabanzi)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 5 izinyanga ezidlule

Last reply by Ratul 5 izinyanga ezidlule