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watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (funda kabanzi)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 1 unyaka odlule

Last reply by Paul 11 izinyanga ezidlule

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Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (funda kabanzi)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 12 izinyanga ezidlule

Answered by James 10 izinyanga ezidlule

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A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (funda kabanzi)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 11 izinyanga ezidlule

Last reply by KnockoffFeline 10 izinyanga ezidlule

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Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (funda kabanzi)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 12 izinyanga ezidlule

Last reply by Ratul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

share all tabs PDF saving doesn't work

Hi, I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0. Within Tabs menu there is S… (funda kabanzi)

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Asked by k3n2ki 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

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Opening Website Links

Opening links results in an error that says "This web site requires a secure connection." Upon checking the URL you will see that https:// will be added before href… (funda kabanzi)

  • Opening links results in an error that says "This web site requires a secure connection."
  • When I removed the first https:// then the website will open correctly without the error.

Thank you.

Asked by PAFCicle 1 unyaka odlule

Last reply by PAFCicle 1 unyaka odlule

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Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (funda kabanzi)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 11 izinyanga ezidlule

Last reply by Ed Robb 11 izinyanga ezidlule

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Opening tabs causes duplicate tabs

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I sear… (funda kabanzi)

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I search something on Google (through Firefox). It pulls up the search results, of course. But when I hit a link, here's what happens: the tab is redirected as it should be, but simultaneously another tab is opened, which is a duplicate of the original tab (the one with the search results), and Firefox switches to view that tab, tab 2. So I have to go back to tab 1 to see whatever, and usually I then close tab 2. After this, once I've been hit a few links on a single tab, caused that tab to redirect a few times, it stops doing this. I've also noticed a similar issue, specifically with Google images in Firefox. Sometimes, when I open a picture to view it, every time I go to the tab with the picture, it opens a tab of the Google images page (before I selected a picture). This will happen endlessly sometimes, every time I open the tab to view the picture, meaning I never actually get to see the picture.

Asked by chihindman 11 izinyanga ezidlule

Last reply by chihindman 11 izinyanga ezidlule

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Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (funda kabanzi)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 1 unyaka odlule

Answered by NJ95 12 izinyanga ezidlule

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Web content disappears when I select the URL bar

Everytime I open a website and then click on a URL bar, the Web content disappears and it shows the home page of Firefox instead of the web content. I have attached a pho… (funda kabanzi)

Everytime I open a website and then click on a URL bar, the Web content disappears and it shows the home page of Firefox instead of the web content. I have attached a photo to show what happens.

Asked by sudoxium 12 izinyanga ezidlule

Last reply by sudoxium 12 izinyanga ezidlule

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sync and save data menu item is missing on my android phone

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But t… (funda kabanzi)

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But that menu item does not appear on my phone.

Asked by Dan 1 unyaka odlule

Last reply by Dan 1 unyaka odlule

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keypad disappears

I was using Firefox, can't remember exactly what steps, but when I went to type in new search keypad kept closing instantly before I had the chance to enter any txt. Had … (funda kabanzi)

I was using Firefox, can't remember exactly what steps, but when I went to type in new search keypad kept closing instantly before I had the chance to enter any txt. Had to quit and restart Firefox to get keypad to stay open. Any idea wht might cause this and how to avoid it in future?

Asked by gwc777g 1 unyaka odlule

Last reply by gwc777g 12 izinyanga ezidlule