Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (funda kabanzi)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 8 izinyanga ezidlule

Last reply by Danington 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

long press no longer brings up save option

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share et… (funda kabanzi)

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc.

Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started.

Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

Asked by adam_woolston4 9 izinyanga ezidlule

Last reply by adam_woolston4 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Desktop view on Tablet

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for p… (funda kabanzi)

Im really trying to understand how web broswer company that has been around since maybe 2002, has not make a firefox version for android tablet, version for firefox for pc,firefox for mac firefox for android phone, but there is none for an android tablet. Please help me understand why?

Asked by KFCBrownBruhLA Los Ang 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (funda kabanzi)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 8 izinyanga ezidlule

Last reply by jonboultby 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (funda kabanzi)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 8 izinyanga ezidlule

Last reply by Nova 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (funda kabanzi)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 8 izinyanga ezidlule

Answered by Darren 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox YouTube stuttering as well as full screen bug on Pixel 5

Specs: Android 13 Pixel 5 with latest version of Firefox installed. Issue: This problem has existed for months for me. audio stutters or more so swiftly cuts in and ou… (funda kabanzi)

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Asked by brianr4548 8 izinyanga ezidlule

Last reply by brianr4548 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Open links in apps" sets to "Never" still asks for confirmation "Open in another app" popup message

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so… (funda kabanzi)

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so there is no difference with "ask before opening" option". Is there any way to not open links in apps without Firefox asking for confirmation?

Asked by eduardorudas 8 izinyanga ezidlule

Last reply by eduardorudas 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (funda kabanzi)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Save pics and videos

Last week I could light press on the screen and saved pics and vids from Onlyfans. This week I cannot. Did something change with the new version of Firefox that caused th… (funda kabanzi)

Last week I could light press on the screen and saved pics and vids from Onlyfans. This week I cannot. Did something change with the new version of Firefox that caused this ?

Asked by Nagoyaw6 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (funda kabanzi)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 9 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (funda kabanzi)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 8 izinyanga ezidlule

Last reply by Trevor Z 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (funda kabanzi)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 8 izinyanga ezidlule

Answered by ed.momot 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

how to change back to startup splash screen minimalist logo?

I was told to ask for support here rather than at bugzilla. User Agent: Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/116.0 Firefox/116.0 Steps to reproduce: 1. Inst… (funda kabanzi)

I was told to ask for support here rather than at bugzilla.

User Agent: Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/116.0 Firefox/116.0

Steps to reproduce: 1. Install Fennec from F-droid 2. Open browser 3. Observe splash screen 4. The original logo is back

Actual results: 116.2.0 changed the startup splash screen back to the regular logo. I actually rather liked the minimalist splash screen logo we had for a few weeks prior.

Expected results: Is there a flag in the config that I can change to get back the minimalist logo?

Asked by Jacob 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

add to home screen option not available

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on… (funda kabanzi)

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Asked by herennow75 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Open links in Firefox

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser. Then I noticed that hyperlinks and buttons stopped working in F… (funda kabanzi)

There is a problem with the browser. Initially, it looked like firefox was no longer the default browser.

Then I noticed that hyperlinks and buttons stopped working in Firefox itself. And if the link can be followed by a long tap (then the context menu appears), then clicking on the buttons is a problem: it is impossible to log in, send a message, etc.

Also, the buttons in the main menu stopped working. I wanted to see the saved firefox account password (to sync passwords), but the "passwords" page just wouldn't open. So - with almost all browser settings...

What did you do... 1. Checked the phone with antivirus (Kaspersky and Comodo). Phone is clean. 2. Performed a full firefox reset. Now the browser is clean. Links are working. Settings are available.

Can't set firefox as default browser. The browser is selected in the settings. But following any link from any application (for example, from Telegram or Viber) does not open in the browser.

Need help...

Android 9, FF116, phone is Huawei

Asked by Val_Ery 8 izinyanga ezidlule

Last reply by Val_Ery 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Bypassing Firefox privacy with this product?

Hi there, Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their expla… (funda kabanzi)

Hi there,

Is the script in this product bypassing Firefox privacy fences? I do not understand what they promote, but I have not a good feeling after reading their explanation. https://confection.io/scripts/click-engage-xbox-com/.

But I hope Firefox can do something against this possible new threat.

Asked by Firefox op SM T530 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Usability of History on FF Mobile

Tldr: it would be much more usable to have the back button return to History search results, and also to be able to right click those results to open in a new tab. When … (funda kabanzi)

Tldr: it would be much more usable to have the back button return to History search results, and also to be able to right click those results to open in a new tab.

When using the history feature, most of the time I am looking for something but I have done a bunch of looking for that thing and so my history is kind of polluted with false results.

These results might be a month back. If I'm trying to go through those false results, I need to open more than one. The history search feature, though, doesn't persist beyond a single click, and does not have the opening new tab function. So, if I am to go through those results, I have to keep redoing the same history search.

Asked by David T. Macknet 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule