Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox on Kindle Fire HD 8 will not let me sign in

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, … (funda kabanzi)

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Asked by Middy 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Authentication application.

Hi, trying to sync to a new phone, scan the QR on pc and on phone get "open your authentication app and enter security code" Whats the app? I get no text on phone and no … (funda kabanzi)

Hi, trying to sync to a new phone, scan the QR on pc and on phone get "open your authentication app and enter security code" Whats the app? I get no text on phone and no email to FF account email, or any of my other email accounts, all spam and junk checked. I did get to the ten number authentication once, and tried 2 of my codes, and it would not recognize them either. I didn't want to keep burning codes. Thanks.

Asked by pherm63 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Password problem

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on t… (funda kabanzi)

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Asked by Piotr Lewicki 1 unyaka odlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Remove secondary email from locked account

Hello, I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes… (funda kabanzi)

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

Asked by andre.wahlb 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Need a new password for my Firefox account

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [remov… (funda kabanzi)

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Asked by jimmyeugenepittman01 10 izinyanga ezidlule

Last reply by Paul 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

information deleted wth password

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Fi… (funda kabanzi)

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

Asked by salman00hossain 10 izinyanga ezidlule

Last reply by Paul 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

suggested logins persisting

I'm using Firefox Nightly and the "suggested logins" bar at the bottom is still there, even after I have already logged in to youtube on the website. Actually, it's still… (funda kabanzi)

I'm using Firefox Nightly and the "suggested logins" bar at the bottom is still there, even after I have already logged in to youtube on the website. Actually, it's still on this tab as well, while I am already logged in to Mozilla.

Asked by feralyumi 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (funda kabanzi)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule