I-Firefox iOS Support Forum

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Could you please help me, I'm having trouble logging into some of my accounts, I can't access verification codes or the correct passwords for apps like Amazon.co.uk also I keep having to log onto Firefox browser as it does not allow me to stay lodged in does it need to be updated or is there something else I should be doing. [email address]

Hi, thanks in advance for the help.

My case is simple but I have no ideia the WHY is happening. I use google as a search engine but after a few days, it changes automatically to Yahoo (wich i dont like) and i have to go to preferences and change it back to google. This has been repeating for a few months and I'm a bit fed up of it, so, is there any way to keep google permamently?

Also it is curious that if I restore the default seach engines, it does not appear yahoo, and even if i delete all, and only keep google, keeps on happening again.

I'm an apple user and I also have Firefox since forever on the Iphone and Ipad too and no problem with this ones.

Again, thanks

nacu

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the universal bar is lost (forcing the user to type again, which can be very frustrating for a long URL)

How to reproduce: - open firefox iOS - switch your phone to airplane mode and deactivate wifi - open a new tab and try accessing any webpage (eg mozilla.org, or type something to be searched) - observe how the content of the bar is instantly lost and a blank page is displayed.

What should be expected: - the universal bar should still contain whatever was typed (or the URL of the search engine) - the body of page should display the usual "The internet connection appears to be offline" message.

PS: this apparently only happens in newly created tabs, not with existing ones.