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  • Okugcinwe kunqolobane

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (funda kabanzi)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox on iOS sometimes freezes if left in background then returned to

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the k… (funda kabanzi)

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

Asked by shaunmeechan 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (funda kabanzi)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashed on iOS version 115.1 (32781) and tab restore did not work, lost hundreds of tabs

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the rest… (funda kabanzi)

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the restore tabs button, it did not work and nothing came back. Can you please help me restore the session? I really need those private tabs back so I can save them accordingly. The history is there for the normal tabs but the private ones are the ones I really need back. I just need to be able to restore that session. I can provide log files as needed. I would really appreciate it. Thank you.

Asked by abhav7 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (funda kabanzi)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 9 izinyanga ezidlule

Last reply by Medhasree Suram 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Web to PDF printing from iPad and iPhone……

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all … (funda kabanzi)

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all the time to save on having to print an actual printed paper copy

Asked by Erik Jon 11 izinyanga ezidlule

Last reply by willjoe24421 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (funda kabanzi)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 1 unyaka odlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (funda kabanzi)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (funda kabanzi)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Crashed

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And … (funda kabanzi)

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!

Asked by klarissacat 1 unyaka odlule

Last reply by lazizakhmedov1014 1 unyaka odlule

  • Okugcinwe kunqolobane

Trouble with xfinity email

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I up… (funda kabanzi)

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I updated Firefox and rebooted my iPhone but still the same results.

Asked by bslade5 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox forgets logins since iOS 16.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347 There were comments made on the Github, but so far, no updates… (funda kabanzi)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Asked by Laurens 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for iPhone keeps crashing and losing tabs

Hello everyone I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last sessi… (funda kabanzi)

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards


Björn

Asked by b.schliessmann 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox cr… (funda kabanzi)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 1 unyaka odlule

Last reply by Paul 1 unyaka odlule