Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

My usernames and passwords are not synchronizing

Hi, I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on m… (funda kabanzi)

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Asked by Anthony 1 unyaka odlule

Last reply by lazizakhmedov1014 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox likewise on iphone

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords w… (funda kabanzi)

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Asked by rbentrup 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

absolute stupid

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basic… (funda kabanzi)

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basically they can not use the QR code to sync the " OTHER " device! this is not only retarded its joe biden retarded !

Asked by Rich 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost all open tabs on iOS

I’m devastated. Please tell me how to recover all the tabs I lost. I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with … (funda kabanzi)

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Asked by speakdontspeak 1 unyaka odlule

Last reply by Ralo 1 unyaka odlule

  • Okugcinwe kunqolobane

Old I pas mini1 Old firefox 8.3 Wont sync.

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more. Is … (funda kabanzi)

I realise both the device and firefox 8.3 (5826) are end of life. Just defaulted this old tablet and wanting to setup sync again., it scans the QR code but no more.

Is there any manual / otherway of getting sync on it at all ?

Thanks in advance, no bother if no

Asked by simon157 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (funda kabanzi)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't sync with iPhone. Can't wait much longer

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and f… (funda kabanzi)

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Asked by loicdoud 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

bad request

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync… (funda kabanzi)

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync bookmarks or any customization.

Asked by Evelyn 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Synch iphone from iMac

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "… (funda kabanzi)

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

Asked by Chookcit 1 unyaka odlule

Last reply by Damon 1 unyaka odlule

  • Okugcinwe kunqolobane

Password

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so … (funda kabanzi)

Hello, I synchronized my Firefox account with my Chrome account, but I still don't see passwords and logins on websites, despite the fact that I have permission to do so in the settings and I see in the Mozilla settings that there are these passwords and logins.

Asked by Kajetan Frąckowiak 1 unyaka odlule

Last reply by George Kitsoukakis 1 unyaka odlule

  • Okugcinwe kunqolobane

App is confused whether or not it’s an app

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM… (funda kabanzi)

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM USING THE APP!

Asked by arhude 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Syncing does not work?

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So … (funda kabanzi)

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Asked by rdsreloaded 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync Firefox

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there.… (funda kabanzi)

Tried syncing Firefox Windows 11 (version 21H2) with Firefox mobile browser (Firefox 105.0) and get the following message: 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix. I have a iPhone 12 Pro. iOS Version: 16.0.2

Asked by hkrjr 1 unyaka odlule

Last reply by douglastsoi2.0 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Sa… (funda kabanzi)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

There's no suggested logins button or autofill option

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to … (funda kabanzi)

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to get my logins and passwords to autofill within the browser. am I stuck doing it manually or am I going to have to switch to safari? any help is appreciated!

Asked by Recklessventure 1 unyaka odlule

Last reply by James K 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync Bookmarks FROM iPhone, then sync onto laptop

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks… (funda kabanzi)

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

Asked by KT 1 unyaka odlule

Last reply by Paul 1 unyaka odlule