I-Firefox iOS Support Forum

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

This really annoying popup is a newer feature in Firefox iOS and it's very irritating because there doesn't seem to be any toggle to turn it off. If I close a tab I very consciously closed the tab, I don't need the popup to prompt me to reopen it. The popup also blocks the bottom nav menu in the app so you have to wait 1-2 seconds for the popup to go away before you can use the nav menu. Please make it possible to remove this firefox popup.

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the most recent update. I’m honestly ready to switch to a different browser until this gets fixed because I’m losing my mind over it.

Any help?

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tabs are not on my history anymore like they did not exist. And it's acting on my computer like it was never a synced device so I have absolutely nothing of anything I had on my phone it is all gone and can not find anything I did on my phone on my synced laptop.

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

When choosing to open the Last Tab as your starting tab, it just opens the first tab of all the tabs you have open. Seems that setting it to Homepage does the same thing. I deleted Firefox and and reinstalled; still no change.

I always use and have set the opening screen to the “last tab” option, but since version 115.1 was released, when closing and reopening FF (or after it refreshes itself) it reopens on the very first tab.

If I close that tab, it opens on the new first tab, same thing if I rearrange them.

If it’s useful, I have the “inactive tabs” option disabled, and have like, 150~200 tabs open atm.

On Firefox for iOS, I usually have about 14 tabs. A few of them went inactive, so I reopened them from the inactive tabs section. However, later the same day, I open Firefox again and they’re inactive again. I reopen the tabs again. I decided to do a test. I force-quit the app and restarted Firefox, and once again they’re inactive.

This behavior started a few weeks ago and it’s really annoying, and Im not sure how to fix it. I also noticed that a few of the webpages are now constantly asking to accept cookies when Firefox is restarted. I haven’t changed any settings, so I’m not sure why this is happening.

All of a sudden I cannot access common sites like the postal service. A note says I do not have access and gives an error code:73640084513950300371530676155619816679720034968299102359

It has happened on more than one site, both https

Since yesterday’s update, whenever I try to touch the address bar to enter in something (anything at all), it flashes for a bit and doesn’t do anything. It’ll show the search engine and go back to its usual state. I’ve never had this issue before.

I’ve tried redownloading the app on my iPad (Silicon iPad from 2022. Firefox and my iPad are at the latest version.), but nothing’s worked.

I’m out of options. Can anyone help?

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

I use Fire fox on my ipda to read books (web published manga and light novels) ever since the release of latest version (that has the "New screen") it looses the page I am up to and often revers to a random previous page. for the past 4 year plus I have had numerous (30+) tabs opened to web sites on the current page I am up to in given web sites. this worked almost flawlessly until you change the home screen. The Version I have installed A.T.M. is 113.1(30885) The "New screen" I am referring to has the titles Firebox Browser,Jump Back In, and Recently Saved. If this Screen shows up after moving away from Firefox for a random time (some time short some times long) instead of showing what the tab had on it. if it shows the new screen and I pull down to refresh the screen I may get the web site I had before but it will not be the latest page I was on. I have taken to book marking the latest page I am on since Firefox has become so unreliable. I am also only running 10 tabs because as I loose the sites that I have been reading for years I have been book marking them and closing. I am at the point where I will be moving away from firefox on the iOS devices as Safari, Chrome, and iCab Mobile are more reliable and do not loose my tabs current web page. attached is an example of a page I was reading yesterday and returned to it day, I book marked it. note the chapter numbers. please note the version number of iOS and Firefox have changed a number of times since I notices this fault/bug my device it set to autoupdate.

I have numerous tabs open on Firefox. If I have a poor internet connection and/or am connected to my VPN, often when I select one of the tabs, when Firefox attempts to automatically reload it, the page goes blank, the URL disappears from the address bar, and I am unable to manually reload the tav. At the very least, I expect the URL to not disappear from the address bar.

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?