Kukhonjiswa imibuzo ethegiwe:

how can I change my email after losing access because of hacker attack

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in o… (funda kabanzi)

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Open 1

Firefox VPN location setting is not working correctly

Hello! I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is comple… (funda kabanzi)

Hello!

I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is completely broken. I have only two options for location Recommended and United States. Whenever I choose United States, nothing changes and my IP is always from subset of CIDR 63.245.208.0/20 which is geolocated in London, UK. I tried multiple IP addresses (by restarting VPN) and all of them are geolocated in London. Running traceroute also suggest that all of them which I get are located in the UK. Is there a way to fix this?

Open 1

VPN blocking all access to Internet starting on evening of 7/11/2026

Today (7/11/26) Mozilla VPN began blocking all access to the Internet. When I turn it off, I can connect. When I turn it on, I can't. Am I the only one? So far I have: … (funda kabanzi)

Today (7/11/26) Mozilla VPN began blocking all access to the Internet. When I turn it off, I can connect. When I turn it on, I can't. Am I the only one? So far I have:

  • Reset the app
  • Uninstalled all WAN network adapters and restarted (I notice for the first time that Mozilla Tunnel appears in the list after doing this)

It is interesting to note that Proton free VPN which I installed as an experiment, and ran with Mozilla VPN entirely off (system tray quit as well) also blocks all Internet traffic. So it could be one of those Windows update issues. This afternoon, all was well. I turned off my machine, turned it back on, and no browsing can happen with either VPN on.

Normally, Mozilla VPN works flawlessly, so I have no complaints--it's only a technical mystery to unravel.

Best regards, C. Crowley

Open 1

Opening multiple PDFs at once

I use Firefox as my default program for opening PDFs. But if I try to open more than one at the same time it will always leave one out and instead open a "New Tab" that I… (funda kabanzi)

I use Firefox as my default program for opening PDFs. But if I try to open more than one at the same time it will always leave one out and instead open a "New Tab" that I don't need. Can't figure out why or how to fix it.

Example: If I check (windows 11) files A, B, C, D, and E. It will open A, B, D, & E and a "New Tab" and leave out C.

Any Solutions?

Open 1

Why all of a sudden I'm getting "Secure Connection Failed"

All of a sudden almost every site I try to enter comes up with "Secure Connection Failed". This started happening on Friday, July 10th for the first time. I've read al… (funda kabanzi)

All of a sudden almost every site I try to enter comes up with "Secure Connection Failed". This started happening on Friday, July 10th for the first time. I've read almost every article in the Firefox's community forums and tried multiple actions and nothing stops this. I don't know why this all of a sudden when it never did this before. I hope someone can tell me how to stop this from happening].

Open 1