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Can't sign in to newly downloaded version

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password beca… (funda kabanzi)

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Asked by Leish88 7 izinyanga ezidlule

Answered by ·´¯`·...¸>-)))º> ~dbben 7 izinyanga ezidlule

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Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (funda kabanzi)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Asked by Øyvind Stegard 6 izinyanga ezidlule

Answered by Seburo 6 izinyanga ezidlule

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Address syncing option not available in Firefox Developer Edition

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12. … (funda kabanzi)

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12.

Asked by Zizheng 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (funda kabanzi)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 4 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

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Passwords stay active after I have signed out

I will sign into my firefox account when on a new computer to access my bookmarks/passwords etc. When I sign out, after I am done using the shared computer, my bookmarks… (funda kabanzi)

I will sign into my firefox account when on a new computer to access my bookmarks/passwords etc. When I sign out, after I am done using the shared computer, my bookmarks and passwords remain.

I even uninstalled firefox, but when I reinstalled it the next time I used the computer, all of my bookmarks and passwords were again available without signing in.

How do I remove these from the shared computer without deleting my firefox account?

Asked by kyle.d.merritt 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

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Sync working only partially, not all data synced

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same… (funda kabanzi)

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

Asked by ale.re 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

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I have mistakenly forgotten a website. But i still have it (the data) on another device(ipad). Can i somehow sync my data only from my other device instead of my firefox account?

Good evening, as i've already mentioned i have forgotten a website. Luckily i still have all of my data on my ipad. I disconnected it from wlan and then removed sync opti… (funda kabanzi)

Good evening,

as i've already mentioned i have forgotten a website. Luckily i still have all of my data on my ipad. I disconnected it from wlan and then removed sync option. So it shouldn't delete my data as soon as i connected to my internet again. But my big question is, if i active sync once again, won't everything be deleted or can i somehow choose what i like to keep? Or will it just overwrite everything? What will sync do in this case? Perhaps there is even a better solution to my problem...?

Best regards

Asked by Alex 3 emasontweni adlule

Answered by Alex 3 emasontweni adlule

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (funda kabanzi)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

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Sync not working and stuck on loading forever

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actua… (funda kabanzi)

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Asked by fil.hip 11 izinyanga ezidlule

Answered by fil.hip 11 izinyanga ezidlule

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Two Different Firefox account but the Same email address

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the othe… (funda kabanzi)

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the other is from mozilla.org(English version). I signed up a Firefox account at the Chinese version Firefox browser and only found that it was impossible(at that time) to login in the English version Firefox browser. I clicked signed up at that time and I ended up with having TWO independent Firefox account but however they do share the SAME email address, and they cannot sync together of course. I just wanna sync my Firefox browsers... plz help, thank you

Asked by xenonhydride 11 izinyanga ezidlule

Answered by xenonhydride 11 izinyanga ezidlule

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Remote Tech Chat Window left open, main window with 1200 synced tabs closed, need synced tabs back

A remote tech was logged in to my machine and had a chat window (Firefox window) opened. My main Firefox window was also opened as it always is. My main firefox window h… (funda kabanzi)

A remote tech was logged in to my machine and had a chat window (Firefox window) opened. My main Firefox window was also opened as it always is. My main firefox window had approximately 1200 tabs that were synced and have been opening when I open firefox for more than a year. Most of these tabs were very important. Well the main Firefox window was closed with the secondary chat window still opened. Just like that, my massively important 1200 synced tabs were gone!!! Can someone please tell me how to recover them. The tech did open a few blank tabs once i pointed out what had been done. How can I recover all of those tabs?

Secondly, can a synced tab session be saved (or backed up) as you used to be able to do in the early days of tabs / session manager?

And finally, I need to have my internal drive replaced, is there some way that I can save my open / synced tabs for restoring on new drive after windows reload? Thank you

Asked by Johnny 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

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Updated sites from Firefox Sync on other computers not showing up

Good morning, Hope this finds you all well and safe with 2021 well here. I got wondering about this hence me posting this to see about why the Firefox synced tabs informa… (funda kabanzi)

Good morning,

Hope this finds you all well and safe with 2021 well here. I got wondering about this hence me posting this to see about why the Firefox synced tabs information which I have my other laptops connected to my account doesn't have the updated sites shown or anything relevant to not having any tabs open since I don't have Firefox open on one of my other laptops but see an open webpage under Sync for it. Hope this makes sense for you to help out so I can see how to get around this if anything. Thank you. Hope to hear from one of you. Have a good day and stay safe.

Asked by Anduma22 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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My account locked!

https://support.mozilla.org/ko/kb/accounts-blocked I haven't received the verification email because my email is dormant. When I unlock the dormant email and click the Re… (funda kabanzi)

https://support.mozilla.org/ko/kb/accounts-blocked

I haven't received the verification email because my email is dormant.

When I unlock the dormant email and click the Resend button, the account is locked and it cannot be synced.

Asked by wnrdmadmlaneh 10 izinyanga ezidlule

Answered by Mad Maks 10 izinyanga ezidlule

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Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (funda kabanzi)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Asked by furkan.uzumcu 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

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Individual Sync Settings

Hello, is it possible to have individual sync settings for different instances of Firefox? In my case I would like to sync passwords only between my desktop instances and… (funda kabanzi)

Hello,

is it possible to have individual sync settings for different instances of Firefox? In my case I would like to sync passwords only between my desktop instances and not to my android instance. But every time when I deselect the password sync option on Android it is also deactivated on all other instances. Having the passwords synced to Android is, in my opinion, a security issuse since the Android version of Firefox does not require any unlock procedure (password, pin, pattern, fingerprint, ...) before the stored paswords and log-in data can be used.

Best regards, Heiko

Asked by MrZeroPercent_659466216 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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Extensions

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other de… (funda kabanzi)

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active.

Asked by gocoda 9 izinyanga ezidlule

Answered by jscher2000 9 izinyanga ezidlule

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You mean one must sync Firefox on other devices

I do not intend to sync Firefox on my phone or iPad. My computer is the best and only place where I use Firefox. It seems completely unneccessary for you to keep sending … (funda kabanzi)

I do not intend to sync Firefox on my phone or iPad. My computer is the best and only place where I use Firefox. It seems completely unneccessary for you to keep sending me notices about that as if I were a totally new user every time I log in on my Firefox. I prefer using Firefox, my guide on Internet, and I use it all day. I have already insured you I have the latest version. Is that okay for you too? /Irma Ridbäck now 80 yrs!

Asked by irma.ridback 9 izinyanga ezidlule

Answered by Wesley Branton 9 izinyanga ezidlule

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Did a system restore and firefox was rzemoved from my windows 7 computer, had pword saved but now it's gone

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black scree… (funda kabanzi)

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black screen and a message stating that "Northern Tool" is not currently available in your country. I had been using a vpn but it was set for a U.S. city and both I and the website are in the U.S. also. After system restore for a time only 2 days prior, my Firefox was apparently removed from my computer and all history of it. Now I am having trouble re-installing and using sync to get back my saved stuff. This is all on another PC with Windows 7.

Asked by BOB 9 izinyanga ezidlule

Answered by jscher2000 9 izinyanga ezidlule

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import logins

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious… (funda kabanzi)

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious?

Asked by roger.drew8 9 izinyanga ezidlule

Answered by jscher2000 9 izinyanga ezidlule