Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (funda kabanzi)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (funda kabanzi)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

  • Kusonjululiwe

Forgot Firefox Account Old Password

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox acc… (funda kabanzi)

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Asked by Blagojche Ivanoski 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

Syn between 2 laptops

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync prett… (funda kabanzi)

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync pretty much everything. Clicking the menu top right - only shows my email @ the top, then New Tab etc - but nothing about "Sync Now" or "Sign In" What am I missing? TIA, Jean

Asked by jean61 1 inyanga edlule

Answered by jonzn4SUSE 1 inyanga edlule

  • Kusonjululiwe

Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (funda kabanzi)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 3 emasontweni adlule

Answered by Prince Cooper 2 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox browser

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have trie… (funda kabanzi)

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have tried it by the link of options but the choose is only Internet Explorer or Edge. I also followed your video instruction but I can't find the firefox.

Hope you can help me. Sorry for my english. I'm Dutch................ Thanks.

Asked by joustravanderhoeven 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (funda kabanzi)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Asked by byphoto 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (funda kabanzi)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How do I delete a saved login that is not displayed in lockwise?

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time… (funda kabanzi)

I accidentally entered a password in the login field. When asked by the browser about saving the password, he answered in the negative. I was surprised when the next time I entered the site, I saw two login options ([LOGIN]; and [PASSWORD]) in the dropdown menu. [LOGIN] matched my login. [PASSWORD] matched my password. Both logins are without a password. There is no stored data in lockwise for this site. If you save a random password for an unnecessary login ([PASSWORD]-[1111]), then it will be displayed in lockwise. Removing an account from lockwise removes the password, but does not affect the login. The only solution I found was to change the lockwise login. ([PASSWORD]-[1111] -> [1]-[111]), But after deleting this account, the login [PASSWORD] is returned to the drop-down menu.

Asked by AquiloSpiritus 1 unyaka odlule

Answered by Václav Trpišovský 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox says a primary account is a secondary account

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. How… (funda kabanzi)

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. However, when I try to create a firefox account with the email B:

  • Already exist a firefox account associated with email B
  • When I try to log in with email B or recover the password for email B, the following message is shown: Primary account email required for reset.

Both, email A and B should be primary accounts since I don't have any other email accounts. I also checked if email B is set as secondary email for the firefox account A, but that's not the case.

How could I make a firefox account for my email B?

Asked by antnolangos 1 unyaka odlule

Answered by Kiki 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Logging in to Firefox everytime I open a new window

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in fir… (funda kabanzi)

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in firefox, I have to sign in to my firefox account. On the previous version (blue one) it just kept me signed in. How can I get it to do this again?

Asked by fsgill84 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Syncing to 2nd computer

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters… (funda kabanzi)

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters.

I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.

How can I sync to my Macbook Air?

Thanks!

Asked by netra 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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How to use different themes on different computers but still sync all FF data?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? I have tried this… (funda kabanzi)

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

Asked by muzzle 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
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I can't add a secondary email address to my firefox account

I am trying to add a secondary email address to my firefox/sync account but there is not button to add a new address. Help articles state that there IS a button, but I d… (funda kabanzi)

I am trying to add a secondary email address to my firefox/sync account but there is not button to add a new address. Help articles state that there IS a button, but I don't have one. Thanks.

Asked by Grant Prowse 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't access old history

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried … (funda kabanzi)

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried that, I couldn't get the history. Ctrl+Shift+H didn't work, and when I hit the History menu, the option "Show All History" was gray. What should I do?

I opened the profile folder and saw that there's a big file called places.sqlite, which I think is the history file.

I did set up Sync once, though it didn't seem to do anything -- the history was still what it was when i stopped using that laptop. But I notice today that if I start to type in the address bar a URL that I have used recently on my present laptop, then it suggests the whole URL. In other words, it knows what I've been doing recently on my present laptop.

Asked by Eric_Kvaalen 11 izinyanga ezidlule

Answered by FredMcD 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can I recover my history with FF Sync?

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync? thanks … (funda kabanzi)

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync?

thanks

Asked by hurinsbane 9 izinyanga ezidlule

Answered by hurinsbane 9 izinyanga ezidlule

  • Kusonjululiwe
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How do I list what is on the Mozilla site that is being synched?

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There … (funda kabanzi)

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There they are. But that's not what I'm asking. I want to see what has been stored on the Mozilla site in the way of bookmarks. I want to see what Mozilla will send to a second device when I get on that second device & tell the Firefox on the second device to synch. And not just bookmarks. I want to see everything that will get downloaded onto the second device when it synchs. I suppose it depends partly on what the second device is: PC, phone, something else. But that doesn't change my question. I'd like to list what is on the Mozilla site in the way of synching data. It's all well & good to say it's doing what it needs to. I think I'm in the trust but verify camp on this subject.

Asked by Wild Willy 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule