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Firefox crashes at startup

I have always used Firefox on my W7 laptop, but following the 37.0.1 update Firefox always crashes at startup. I have tried most of the recommended 'fixes' (full antiviru… (funda kabanzi)

I have always used Firefox on my W7 laptop, but following the 37.0.1 update Firefox always crashes at startup. I have tried most of the recommended 'fixes' (full antivirus checks, fresh install etc) but not those relating to Safe Mode as the crashes don't let me get that far. I have tried using the 'Shift + FF Start' technique but Firefox still crashes . 37.0.1 works fine on my old XP desktop and on my W7 VM XP mode so I'm at a loss what to do next. The last Crash Report listed the following, if it's any help:

AdapterDeviceID: 0x0046

AdapterDriverVersion: 8.15.10.2182 AdapterSubsysID: 046c1028 AdapterVendorID: 0x8086 AvailablePageFile: 3029721088 AvailablePhysicalMemory: 991698944 AvailableVirtualMemory: 3975876608 BlockedDllList: BreakpadReserveAddress: 54788096 BreakpadReserveSize: 67108864 BuildID: 20150402191859 CrashTime: 1428581380 Email: romigers@waitrose.com GraphicsCriticalError: |[0][GFX1]: Failed to get SharedHandle for sync texture. Result: 0 InstallTime: 1428405223 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 046c1028, AdapterDriverVersion: 8.15.10.2182 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0dd3, AdapterSubsysID2: 046c1028, AdapterDriverVersion2: 8.17.12.5939D3D11-WARP? D3D11-WARP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 10162 StartupTime: 1428581378 SystemMemoryUsePercentage: 67 Throttleable: 1 TotalPageFile: 6013353984 TotalPhysicalMemory: 3007627264 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 37.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.

Asked by hackedoff 5 iminyaka edlule

Last reply by guigs 5 iminyaka edlule

  • Okugcinwe kunqolobane

How do I stop Firefox looping from crash to start when it won't stay up long enough to enter into?

Ever since the latest update Firefox hasn't worked properly. It has the MyPoints latest toolbar attached to it and allowed me to view it then suddenly vanished. After tha… (funda kabanzi)

Ever since the latest update Firefox hasn't worked properly. It has the MyPoints latest toolbar attached to it and allowed me to view it then suddenly vanished. After that it started this open/crash loop that is so fast I can't click into the browser to try safe mode or to even access the toolbar. I uninstalled Firefox and reinstalled. Everything got worse and the MyPoints toolbar suddenly reappeared. A lot of extraneous programs were downloaded without my permission and it's taken days to uninstall all of those. I'm on a refurbished Windows 7 HP and just finished ALL the newest Windows updates. Tried Firefox again, same problem. Unless I can actually access Firefox (the mouse is supper sluggish when trying to click in the Firefox browser as if the browser is preventing access) I can't do any of the "fixes" suggested in your support forum. I have uninstalled and re-install Firefox about 4 times now but nothing changes. Yes, I deleted the Mozilla file in "programs". I can't do a screen shot because of the inability to access the window in the time allowed before it crashes and there is nothing to see but the opening window - no error messages. No crash report comes up. Just an endless loop of open/close/open/close etc.

Asked by Melohawk 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule

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Firefox causes Windows 7 Device Manager to constantly refresh/reset

When I execute Firefox, my Windows 7 Device Manager begins to constantly reset/refresh. This happens about every 10 seconds. Even when I have disabled all extensions and … (funda kabanzi)

When I execute Firefox, my Windows 7 Device Manager begins to constantly reset/refresh.

This happens about every 10 seconds.

Even when I have disabled all extensions and add-ons and I have removed and reinstalled Firefox, the behavior still happens.

The behavior disappears if I (i) terminate Firefox, (ii) run Explorer or (iii) run Chrome.

Any thoughts?

Asked by ccbamatx 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Repeated crashes on 37.0.2. Crashes in safe mode as well. Typically crashes less than 2 minutes after start even if it remains sitting on the "restore tabs" page. Cras… (funda kabanzi)

Repeated crashes on 37.0.2. Crashes in safe mode as well. Typically crashes less than 2 minutes after start even if it remains sitting on the "restore tabs" page. Crash ID: bp-0b8c4cec-1052-4cd9-aa24-e658c2150416

Asked by PowellProperties 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

firefox immediately crashes period! the second I click on the icon it comes up says embarrassed go to click on it and immediately crashes before even bringing up the home… (funda kabanzi)

firefox immediately crashes period! the second I click on the icon it comes up says embarrassed go to click on it and immediately crashes before even bringing up the homepage ....have submitted crash reports

Asked by philsr1 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the… (funda kabanzi)

I recently started my macbook pro 10.68 in safe mode to check a mounting issue with an external hard drive. When I restarted my macbook in normal mode I couldn't open the Firefox browser. It keeps on crashing despite following Mozilla's advice for fixing the problem. Has anyone encounter this problem before and if so how did you fix it? Thanks in advanced

Asked by 20to1films 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Have downloaded Firefox 3x in past month (uninstalled previous versions first) but had to stop using as keeps freezing and not even able to close the programme

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn'… (funda kabanzi)

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn't even close the window and shut down the programme.

Asked by manducci 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

missing minimize/maximize/close icons from hyperlinks in OE

Running Windows 8.1 PRO version and latest version of Firefox 37.0.2 I set Firefox as default browser in Windows 8.1. When I open Firefox normally from the taskbar or … (funda kabanzi)

Running Windows 8.1 PRO version and latest version of Firefox 37.0.2 I set Firefox as default browser in Windows 8.1. When I open Firefox normally from the taskbar or from the shortcut on the desktop all things work as normal. IE The Minimize / Full Screen / X exit but all appear in upper right. Works fine always. using standard themes and no issues there.

I downloaded and installed Outlook Express 6.0 (a version of Outlook Express re-designed to work with Windows 8.1 from here: www.runasxp.com and the program works just like the old Outlook Express I used in Windows XP PRO. I dual boot and by using this email client I can save my emails from my different accounts to the same drive and folder(s) of my other emails that was built using Outlook Express (Microsoft) in my XP operating system. Point is they save exactly the same so I don't loose any emails going back and forth from Windows 8.1 to XP.

I also have another email client I use mostly for weeding out emails I don't need or want to download, called POP Peeper. Fully enabled email client with ability to have multiple accounts and also ability to reply, forward, or create new email in there if I want.

Problem comes when I open Outlook Express in Windows 8.1 and follow a hyperlink in the email. If my default browser, Firefox, is not already started and OE starts the Firefox, there is the missing icons in the upper right. IF the browser is already running and the icons are present (as they always are), then any hyperlink from OE will open a tab, as normal, and the icons are still there, as normal. I do not get this situation when I click on a hyperlink from POP Peeper when Firefox has not been already opened. I do not get this when Firefox is up and running and I click a hyperlink from an email in Outlook Express 6. ONLY when it first starts out running "Firefox" from a hyperlink in OE6 do I get this issue with the blackened icons area in Firefox. The icons appear to still work, because when I click in the appropriate area it minimizes, full screens and all the way to the right where the X is it closes like it should.

Why does Firefox behave like this? Is there something missing in the registry that does not open Firefox properly from hyperlinks at times? You can also see the conversation at this link where I posted pretty much the same question. The "creator" has emailed me in the past that it is a Firefox issues as he googled and found issues with this same problem. Except under normal circumstances I do NOT have issues with Firefox and the missing icons in the upper right. link -> http://runasxp.com/Thread-Firefox-and-links-from-OE?pid=6437#pid6437

Thanks for reading

Asked by AKsarben 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

For the last year following an Firefox upgrade and since then, it takes the better part of 3-4 minutes for FF to load my homepage. Chrome and IE are still ok?

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This ha… (funda kabanzi)

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This happens without fail anytime I'm starting (not restarting) the PC. If I click the icon more that 1x I just get that many windows opening when it finally does start. No other browser is doing this. I have all the auto checks and updates turned off as well. I have tried changing my homepage to no avail. Thanks Dan Meno in Indpls.

Asked by IndyDan 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Firefox crashes constantly when start up

MacOSX 10.10.3, Japanese. I bought it yesterday and it is clean. After I installed Firefox, it crashes every time I launch Firefox. I tried Firefox 38.0.5.dmg English ver… (funda kabanzi)

MacOSX 10.10.3, Japanese. I bought it yesterday and it is clean.

After I installed Firefox, it crashes every time I launch Firefox. I tried Firefox 38.0.5.dmg English version and Japanese version. I tried safe-mode, I tried clean reinstall, I tried create a new account in Mac and reinstall.

Here is the report:

https://crash-stats.mozilla.com/report/index/af42249c-1c30-4995-af22-e15c72150602

I'm crazy now, because I cannot live without Firefox. Please help.

Asked by yhihlwpy 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Mozilla won't start, Entry point problem

Hello, My browser doesn't want to start. I get the following message (see linked picture). Uninstalled Mozilla, got latest version, but I get the same error. Any tips on … (funda kabanzi)

Hello,

My browser doesn't want to start. I get the following message (see linked picture). Uninstalled Mozilla, got latest version, but I get the same error. Any tips on how to solve it?

Thanks very much in advance!

Asked by vlozanov 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

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Firefox since last update will not open why

Everytime I try to open the firefox browser since last update the other day it will not open I have to go to Internet Explorer. I miss firefox but I do not want to sub… (funda kabanzi)

Everytime I try to open the firefox browser since last update the other day it will not open I have to go to Internet Explorer. I miss firefox but I do not want to substitute it for internet explorer for reasons such as this

Asked by katyohara 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Unable to open firefox after updating it to newer version. it is not loading at all.

I recently updated Firefox, from then on, new firefox is not loading at all in my machine. When i try to open through shortcut or through all programs, no output is disp… (funda kabanzi)

I recently updated Firefox, from then on, new firefox is not loading at all in my machine. When i try to open through shortcut or through all programs, no output is displayed. I tried restarting my laptop many times, and reinstalled firefox many time, none of them actually helped.

The issue is i'm not getting any error message also.

Asked by tam4mani 4 iminyaka edlule

Last reply by guigs 4 iminyaka edlule

  • Okugcinwe kunqolobane

I lost my tabs without crash. I need to get them back.

I just closed Firefox and open again ( click Mozilla Firefox ) and then I was surprised. I just saw the home page. Mozilla didn't say me anything about crash etc.. I use … (funda kabanzi)

I just closed Firefox and open again ( click Mozilla Firefox ) and then I was surprised. I just saw the home page. Mozilla didn't say me anything about crash etc.. I use this browser with selected preference (show my windows and tabs from last time) for months. However this thing happened for the first time. This happened about one hour ago. I looked a lot but I didn't find any solution or a program. Please help me how I can solve this problem. I lost about 600 tabs :/

Asked by RETKO 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Fire fox wont' come up at all today. I'm having to use a different search engine.

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this probl… (funda kabanzi)

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this problem. I recently upgraded to Windows 10, but that has been about 2 weeks or so ago. I even tried installing and reinstalling the program and allowed an upgrade just now. Still no luck. I'm not a "computer person" so I don't know any computer jargon. Can any one help me, or is it a FF problem?

Asked by MartaEB66 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Firefox crashes on startup

I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try. Crash ID: bp-b50024be… (funda kabanzi)

I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try.

Crash ID: bp-b50024be-694f-4ae0-9216-fb6ea2150821

Asked by jmtiell 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

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Firefox crashes at startup

Firefox crashes at startup (even in safe mode). I've uninstalled and reinstalled a fresh copy of 40.0.2; and deleted and created a new profile. IE and Chrome both work … (funda kabanzi)

Firefox crashes at startup (even in safe mode). I've uninstalled and reinstalled a fresh copy of 40.0.2; and deleted and created a new profile. IE and Chrome both work fine.

The crash ID's that I've submitted are bp-1d1c5a1d-bacb-4ede-adce-d88542150824 and bp-89c9e6a5-2db9-4e6d-a426-aad5f2150824

Asked by gkishida 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule