I-Firefox Isithangami Sokwesekwa

Dear supporters,

please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windows updates, check of the virus scan (antivir professional), system restore point etc.)

Thats the last ID of the about:crashes report: bp-7ad437e9-b4b4-4ce5-a761-62b3d2141003

KIndly give me advice what to do.

Thank you

Arndt Jakob

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Whenever I open a page which requires Java, Firefox doesn't ask me whether or not to allow it (Even though the settings say that it should ask me), and just closes. This happens every time I open a page for which Java is required.

I use FireFax as a browser. When I go to Pogo I get a message on my screen that it Firefox does not work with Java. I don't want that on my scree as it takes too much space. How can I eliminate it?????

Hi, I have gone through all the troubleshooting procedures you suggested to fix the problem of a script running that causes extreme slowness on my computers (I have 3 so it is not a computer issue). It only happens when I am looking at facebook posts in my email, or at least that is when it begins. My firefox is up to date, that is whenever I get an update from you it is installed. Firefox works fine so long as I am not going through my facebook posts in my email. The last time I did the troubleshooting process it cleared and messed up all my settings so I am not willing to do that again. I am looking for a real solution that will not cause a reset to all my settings but will enable me to actually look at my email without the computer creeping along. I have more than adequate internet service, I have AT&T Uverse 12 meg, so it is not my internet connection, I believe it is a problem with an incompatibility between firefox and maybe my email service (AT&T) and/or facebook. The solutions AT&T offered did not take care of the problem either, hence my letter to you. I have also eliminated any unnecessary programs at start-up so I do not think there is a conflict there. Please, what kind of solution do you have now? I did your troubleshooting process in March of this year.

Thank you for your consideration in this matter, Jenifer Stabler

_{edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)}

I updated to the latest version of java a few days ago and now I can't watch any videos that use flash based players, like the ones on twitch.tv. I've tried reinstalling firefox and completely removing and reinstalling java but that didn't help.

I know mozilla feels java is vulnerable, and it probably is, but I'm going to watch the videos I want to watch regardless of what they think and making me switch browsers to do it is just going to annoy me, not save me from security risks.

On a new (2/12/16) ASUS laptop, from the time I installed Flash it crashes every time a video or ad or game is played. I've followed all of the steps Firefox recommends with no change. I've even removed Flash and then reinstalled with no change.

For the last week every time I start a flash game it crashes before it even gets past the loading screen and I've uninstalled Flash downloaded the latest Flash, refreshed Firefox, disabled Acceleration, turned off Protected-Mode, even used Firefox in safe mode. Nothing has solved my issue I installed Windows 10 awhile ago so don't know if that is the issue.

Crash Log daa787b9-cfe6-47c9-b0fb-d3a2c22d99ac 8/26/2015 10:27 AM 17190c07-3186-4454-a33b-1a3272153f42 8/14/2015 2:59 AM d2d5f8ce-2b1b-495a-966d-7e39ccfaab33 7/30/2015 7:24 PM e839e95d-24f7-4567-9f1e-23e6f6e4a403 7/17/2015 7:47 PM 828afcb5-4695-4662-b37e-9bca503c4148 7/17/2015 2:52 PM

While playing FarmVille 2 foxfire keeps hanging - says at top "not responding". I can load game and play for a few minutes but then hangs. Sometimes it hangs right after loading. Will not come back so I have to quit foxfire. I have been having the problem in last several weeks but yesterday it got really bad. I usually only had to restart foxfire once to get it to work. I have tried refreshing foxfire. Also disabling hardware acceleration. My plugins are up to date. My computer is only 1.5 years old and I have windows 10. I can play FV2 on Google Chrome and MSN edge but both are slow and jerky. I really prefer foxfire over the other ones.

Every solution you have suggested does not work. Especially when using Facebook (as well as other web sites) this warning appears no matter what I try. Should I make IEX my default browser?

mozilla has been working for years on this computer yesterday i got a message from my godaddy acct that java script is disabled and it cant open. It was enabled. I uninstalled and reinstalled Java and mozilla several times trying to fix the problem. no help.

today mozilla will not open- crashes before opening. I have uninstall and reinstalled, restarted computer multiple times. Did a clean install, created a new profile (firefox did open one time after a restart- with new profile, but then crashed again)

i can not get into safe mode.

please help

My firefox has been crashing about 10 times day for about 6 months now. I've updated everything in my computer and all the firefox add ons. I've even updated to Windows 8.1 from Windows 7 and still the same problem. I'm starting to think its a hardware issue. I've even tried using Chrome. I'm still having the same problem and get the "aw snap" when browsing. The only plug in I have is Adblocker. The the extensions are Shockwave, shockwave for director, Adobe acrobat, and OpenH264 video codec by Cinsco. I've updated everything. Reinstalled everything and now started to buy new hardware. Recently put Windows 8 on a brand new hard drive and still having the same problem. I'm almost considering buying another motherboard. I have my crash dump file that I can send if anyone can help.

I am attempting to import HTML files from one computer to a new one & keep getting 'Warning Unresponsive Script' messages. I have had at least 10 & each time have to press the 'stop script' button. I have no idea how long this is going to go on for. How do I stop this stupid unhelpful process & just import my HTML files?

I am using Windows XP Pro and Firefox 41.0.1.

Is there an issue with the Java website when using Firefox Version 41.0.1?

When I go to the Java website to check that the latest Java update is installed, the box does not scan for the latest update. I checked that the latest update for Firefox was installed, cleared Firefox cookies, and closed and re-opened Firefox but the Java website is not working.

Anyone aware of this issue?

However, I can go into 'Add-Ons' within Firefox to check that the plug-ins are up to date or manually check the Java Downloads website for the latest Java version., both of which I did, and Java is up to date.

When I'm browsing on Firefox (always different websites) I often get error messages that say "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue." The script identified is nearly always something different.

Frequently I'll be on one website and it will suddenly slow down or freeze, and I will get a series of these error messages - often a minute or more apart from one another - and I will be unable to do anything else on my computer (on or off firefox) until the issue has resolved itself, because things will move so incredibly slowly. Even just minimizing firefox may take up to five minutes. Sometimes I stop the script, sometimes I let it continue, and I always check "don't ask me again," but it doesn't do anything.

This situation happens perhaps eight times a day and I'm easily losing 15 minutes PER HOUR to it. This can't possibly continue, and I'm not sure what to do.

Hello.

I am using Windows XP and Firefox V.43.0.4

Firefox was used to check for the latest version of Java. A newer version was found so Java was updated. The older version was deleted automatically without any issue and was also removed from Add/Remove Programs.

However, when I went back to into Java to check for the latest version, using Firefox, it states 'Unable To Begin UnInstall Process: Out Of Date Java Versions Were Not Uninstalled'-Is this a glitch since the older Java version was deleted during the new version update process?

I have read all of the FAQs and none of them work to enable javascript in Firefox 44 on my macbook. I have no extensions on the system so that is not the problem. Please provide a solution?

Hi I've instlled Java6upd7 for a legacy Oracle system we need to use but it doesnt appear in the addons. Browsing to our page states In order to access this application, you must install the J2SE Plugin version 1.6.0_07. To install this plugin, click here to download the oaj2se.exe executable. Once the download is complete, double-click the oaj2se.exe file to install the plugin. You will be prompted to restart your browser when the installation is complete.

I've done this too but to no avail.

Hi, I'm trying to file income tax returns from India. The tax authorities use a Java plug in for signing and uploading xml files. When I try to do this, I get the error message "Cannot read the file for signing <<file name>>".

Please help resolve.

This is a list of crashes just since this month started. Many within the last 15 minutes. e634bc91-6ece-460f-b541-d4414c3924a7 10/4/2015 5:55 PM e83396ef-b8f3-4772-8668-6576c1e343bd 10/4/2015 5:55 PM 8a982ad3-6f95-4f96-b791-e11e3ed71ec4 10/4/2015 5:55 PM c97b4ae4-2112-491a-a139-e9705f5ad3ae 10/4/2015 5:54 PM 1495fecb-1a5c-4006-9151-d87eec8570c4 10/4/2015 5:49 PM 96950c62-eac7-419f-8c1e-3118e83715aa 10/4/2015 5:49 PM 208b8de3-ed66-4c4f-8b3f-70131a2b3958 10/4/2015 5:48 PM f4529ef8-03df-4e91-9e73-1d941faf87ee 10/4/2015 5:48 PM 54d67e13-94fb-4850-a187-1b5c079bee8c 10/4/2015 5:47 PM e713f7e3-2b49-4f70-be2c-be193079a3e9 10/4/2015 5:42 PM 1e5c4e24-b331-4184-b269-2f4614255a45 10/4/2015 5:40 PM e3257b7e-d43a-4298-99b6-d9b1673879c2 10/4/2015 5:40 PM 4608a461-a4a3-4d03-bdc8-12ea5bc170b8 10/4/2015 5:40 PM 780e50bf-4fac-4fa3-b384-26951454e666 10/4/2015 5:40 PM 54f334c3-c72e-4dee-834a-09fd451222c3 10/4/2015 5:40 PM ea8c292a-4741-47dd-a2cd-3e5e486f0a77 10/4/2015 5:40 PM 311fb571-478c-4bb0-8ee9-70de5ae2cbfa 10/4/2015 5:39 PM c95f6463-624f-4a25-ad48-39e015c383bf 10/4/2015 5:39 PM 83f37f99-5051-4d90-9c03-c1c20aed821b 10/4/2015 5:36 PM b3464557-1606-43ba-9944-e1150cf53e9e 10/4/2015 5:36 PM 822b43bf-7b9e-4cd8-a412-39d754872407 10/4/2015 5:36 PM ccfd1b4f-1c10-415a-88a1-0c8e5cd28749 10/4/2015 5:36 PM c360c714-16f3-413b-a282-6476251ea05f 10/4/2015 5:35 PM 47e90681-3cb7-4284-8423-ee74fc5a7b09 10/2/2015 10:53 PM 129df532-a3b4-484e-83d9-ff50ba6bc519 10/1/2015 5:00 PM 44e87a60-ad43-485f-85c5-57f7c4d9a451 10/1/2015 2:59 PM

These appear to be related to a couple of different javascript errors, but my "expertise" goes little further than that. This problem DOES seem to occur more often when there is video on a (even unloaded) tab, but can happen when looking at any page with any type of content, or while not looking at the browser at all (inactive window). I have also recently been getting "This browser does not support video playback" on Twitter, but I assume that is related to the change from anigifs to HTML5. I have tried refreshing Firefox, as well as completely restarting from a fresh install. My video drivers are up to date, moreso than my on-board Intel hardware. Hardware issues MIGHT be a possibility, so if anyone sees evidence of such a problem from the dumps, please advise me of it so I can close in on the root of the matter.

While trying to enter this info and search for answers, I also had these crashes pop up: 73e8fb64-d0f9-4be2-9c5f-310c3313a6e9 10/4/2015 6:03 PM 21cb12f7-f658-4976-9baf-3fe5bcd58e78 10/4/2015 6:03 PM bp-a83a747f-45e8-4c93-a3b8-af4da2151005 10/4/2015 6:00 PM bp-2f3617c3-159a-4d24-9a8d-bff172151005 10/4/2015 6:00 PM

Someone, please get back to me, even if to say I need to start using IE. I will laugh at you, but at least appreciate the attentiveness. Lee