Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (funda kabanzi)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Asked by gbishop61 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Firefox version 115.10esr

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr … (funda kabanzi)

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.

Asked by Carol Williams 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (funda kabanzi)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Asked by GALearyCPA 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (funda kabanzi)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 1 unyaka odlule

Last reply by leesambo73 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube says I'm blocking ads

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm usin… (funda kabanzi)

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm using Firefox Browser 78.15 (64-bit) and info shows it's up to date. My old Safari browser still will work with Youtube, but Foxfire is my go-to browser.

Asked by VJS 6 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (funda kabanzi)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 6 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Can't get gmail.com email

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown becau… (funda kabanzi)

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by John 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (funda kabanzi)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (funda kabanzi)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 1 inyanga edlule

Last reply by ixian 1 inyanga edlule

  • Okugcinwe kunqolobane

Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (funda kabanzi)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 11 izinyanga ezidlule

Last reply by TyDraniu 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (funda kabanzi)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (funda kabanzi)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 1 unyaka odlule

Last reply by SupportGB 1 unyaka odlule

  • Okugcinwe kunqolobane

Website malfunction

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying … (funda kabanzi)

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying for the 'Notepad' not the 'Calendar'. If I try for the 'Calendar' I initially get the small right-sidebar version fine but if I ask for the full page version I get the error message again. This does not happen if I access Yahoo through Chrome-browser. I have repeatedly done the download to no avail. (I have version 99.0.1). I am attaching a screenshot of the error message. Thanks for any help. No rush.

Asked by davidNwillems 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (funda kabanzi)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (funda kabanzi)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 izinyanga ezidlule

Last reply by Muhammad Safdar 1 inyanga edlule

  • Okugcinwe kunqolobane

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (funda kabanzi)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 izinyanga ezidlule

Last reply by JohnQ Public 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (funda kabanzi)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule