firefox won't load any pages of etsy.com for approximately the last two days.
although the site's logo appears on the browser tab, the browser window itself is a blank w… (funda kabanzi)
firefox won't load any pages of etsy.com for approximately the last two days.
although the site's logo appears on the browser tab, the browser window itself is a blank white page, no error message, no spinning wheel, and the full webpage address showing in the address bar.
help.etsy.com loads fine, although in reality, that directs to a zendesk domain.
etsy.com loads fine on other browsers and isn't showing outages on down detector, etc.
i have cleared the cache, cookies, etc., closed and reopened the browser, made sure i'm using the latest version, ran a malware scan, made sure there are no permissions, rules, add ons, apps, or other things that are interfering with the site loading.
i have not changed any of my firefox settings in the last year, besides automatic updates. antivirus also up to date and i don't appear to have any malware.
any ideas?
(also providing this info to etsy.com, in case the issue is 100% on their end.)
thanks in advance for any insights.