Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Printing, new problem, tiny size, not cured by any steps identified in support.

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each p… (funda kabanzi)

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each page up into 4 pages and prints a quarter on each page. I do not have this problem if I print from IE, so not a printer problem. I have been through every single step in the help topic on printing problems and any step suggested in answer to a forum question. No joy.

Asked by Profmu 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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When I click 'Menu', then 'Options', nothing happens - FF not responding!

I also cannot type a URL, nothing happens when I hit enter. I cannot download anything, save a picture (Save As) or any such. I run virus scans and all it finds is trac… (funda kabanzi)

I also cannot type a URL, nothing happens when I hit enter. I cannot download anything, save a picture (Save As) or any such. I run virus scans and all it finds is tracking cookies - sometimes 900+ of those...

The only way I can go to a web-site, is from the opening Google screen or from my bookmarks.

Asked by garner49 4 iminyaka edlule

Last reply by jscher2000 4 iminyaka edlule

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how do I stop the Firefox ad that wants me to download Firefox for Chrome?

I do not have Chrome on my laptop, which has Windows Vista. Yet, I continue to get a Firefox ad telling me that Chrome is not protected. How do I stop the firefox Chrome … (funda kabanzi)

I do not have Chrome on my laptop, which has Windows Vista. Yet, I continue to get a Firefox ad telling me that Chrome is not protected. How do I stop the firefox Chrome ad?

Asked by Ggwg2015tt 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

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Firefox freezes and stops responding even after reinstall

Hi, I've been a Firefox user for a decade, despite three attempts to switch to Chrome. But this is getting on my nerves. I'm in the middle of something and suddenly the b… (funda kabanzi)

Hi, I've been a Firefox user for a decade, despite three attempts to switch to Chrome. But this is getting on my nerves. I'm in the middle of something and suddenly the browser freezes - I can move the cursor over whatever bookmarks, menu items, tabs or content but nothing responds. It's exactly as if the entire browser had turned into a printscreen. I get no crash report afterwards, I just close and restart it. This has been going on for quite a few months now. I'm using the latest version by the way.

Extensions I use: Adblock Colorzilla Diigo Toolbar Evernote webclipper Fireshot Pin It buton Video Download helper Wisestamp Lazarus Form Recovery

And quite a few other plugins.

Asked by kutez 5 iminyaka edlule

Last reply by Raven2099 4 iminyaka edlule

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yahoo hijacking FF

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the corr… (funda kabanzi)

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the correct page for a second and then that page disappears and I am on a Yahoo search page. When I click on the top entry, which is wreckingcrew.tv, I get a new tab which is once again a Yahoo search page, now labelled "DNS Solution Yahoo Error Handler". Also the search term has been changed to "wrecking crew bio images". This new page has lots of other links for wrecking crew, but no longer has a direct link to the correct website. This just started happening today (March 24) on my MacBook Air since I started running 36.0.4. I changed the home page to Bing and removed Yahoo from the search engine list but no help. Some other sites do not have this behavior. The other thing is sometimes when this happens, the default FF search engine gets changed to Yahoo even though I have explicitly REMOVED Yahoo from the list of search engines.

This is driving me NUTS! There is no problem in Safari, but I hate Safari.

Asked by rondans 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

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Please help. Error message on desktop iMac reads: "Unable to update Firefox. Please see your administrator."

Hi. My last update was March 27, 2015. Just last month. I keep getting error messages that say Firefox cannot update. I've read this makes it a security issue if it won't… (funda kabanzi)

Hi. My last update was March 27, 2015. Just last month. I keep getting error messages that say Firefox cannot update. I've read this makes it a security issue if it won't allow Firefox to update. Please assist. Thanks.

Asked by payaso0311haha 5 iminyaka edlule

Last reply by payaso0311haha 4 iminyaka edlule

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Cannot uninstall Cinema HD 2.4cV20.03 which affects Firefox

Have been plagued by unwanted ads on Firefox since Cinema HD 2.4cV20.03 appeared on my computer on March 20 2015. Have tried combinations of adblockers, add-ons, etc to … (funda kabanzi)

Have been plagued by unwanted ads on Firefox since Cinema HD 2.4cV20.03 appeared on my computer on March 20 2015. Have tried combinations of adblockers, add-ons, etc to no avail.

Firefox also keeps crashing, which is a nuisance.

I have tried, several times, to uninstall it via the control panel, but get into a loop when there's a message that I can get some PC Doctor thingie from a provider I've never heard of. It gives me the option to "just uninstall", which I click on, but nothing happens. I can't find Cinema HD 2.4cV20.03 in any search of my program files so as to be able to delete it that way.

Have refreshed Firefox (twice) and scanned my computer fully (via McAfee, which found and quarantined some nasties) but the wretched things still appear!

Any help you could offer would be most appreciated. I am behind in my work

Very best

Babs

Asked by BabsB 5 iminyaka edlule

Last reply by sergewizard 4 iminyaka edlule

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Connection interrupts, tabs don't work and Firefox can not be close

In the last month I have encountered some problems in Firefox 36 (last updates). After using Firefox for a while and opening 7-8 tabs, it interrupts connection occasiona… (funda kabanzi)

In the last month I have encountered some problems in Firefox 36 (last updates). After using Firefox for a while and opening 7-8 tabs, it interrupts connection occasionally. I can open new tab but can not close current tabs. And can not connect to anywhere, it just seems as loading but nothing comes. Then, I close and try to open again. But it says: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". So I try to close it from Task Manager, but it says: "Access Denied".

After restart computer everything is ok. I updated to minor updates but problem occured again. I'm using this PC and Firefox for 2 years and saw this problem first time about a month ago, and has occured 5-6 times in last month.

What probable reasons of problem and how can I solve it?

OS: Windows 8 64 Bit

Asked by ofarukk 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

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Since I refreshed Firefox 36.0.4, "Save page as" and "save image as" are not working (even in Safe mode)

I refreshed FF 36.0.4 on invite. Since then "save page as " and "save image as" are not working -- no response when clicked. In Safe Mode, same problem. I serached past f… (funda kabanzi)

I refreshed FF 36.0.4 on invite. Since then "save page as " and "save image as" are not working -- no response when clicked.

In Safe Mode, same problem.

I serached past forum discussions and found several occurrences, but no convincing response.

Asked by afew2 5 iminyaka edlule

Last reply by chapters 5 iminyaka edlule

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Will this upgrade wipe out my toolbars and such, like the last update?

The last time I installed an update, my toolbars were all reset to default shortcuts, and my save passwords were all gone- Is that going to happen with this upgrade as w… (funda kabanzi)

The last time I installed an update, my toolbars were all reset to default shortcuts, and my save passwords were all gone- Is that going to happen with this upgrade as well?

Asked by Socal_Nana 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule

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How do I install version 37 from the index?

I am using v.36.0.4. I want to update to the latest version of 37. It looks like 37.0.2 is the latest. So I clicked on that, but I have no clue how do download it. … (funda kabanzi)

I am using v.36.0.4. I want to update to the latest version of 37. It looks like 37.0.2 is the latest. So I clicked on that, but I have no clue how do download it.

I'm a novice mac user so I don't know what I'm looking for. :-) I would appreciate any (simple) instructions as to how to download v. 37.0.2.

Thank you!

Asked by CallyCat 5 iminyaka edlule

Last reply by CallyCat 5 iminyaka edlule

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Firefox keeps asking for moz-proxy username and password

I am running Firefox on OS X 10.10.3 and having a proxy access issue. it was fine while I am using FF 36.x but now working with FF 37.x (find attached screenshot for more… (funda kabanzi)

I am running Firefox on OS X 10.10.3 and having a proxy access issue. it was fine while I am using FF 36.x but now working with FF 37.x (find attached screenshot for more details). With FF 37 I have entered the same user name and password then the proxy blocked my account due to too many log-in trying with invalid password.

I have uninstalled FF 37 then reinstalled FF 36 and now everything is working fine with FF 36. Can anyone assist me resolving this issue?

Thanks in advance.

Asked by RaymondHS 5 iminyaka edlule

Last reply by RaymondHS 5 iminyaka edlule

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Can I delete a profile folder if it is empty?

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I … (funda kabanzi)

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I followed the FF support instructions to locate my profile folder, trashed the prefs.js file and rebooted FF, after which time it opened and worked perfectly. During this process I discovered that I have 2 profile folders; one was completely empty but the other has many files in it.

How did I end up with an empty profile folder, and is it okay to delete it? I assume this folder is not necessary, but none of the support articles cover an "empty" profile folder. If it is okay to remove it, do I just move it to the trash, or is there a more complicated means by which to remove an empty profile folder? By complicated, I'm referring to the support article at "https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_removing-a-profile" which had my head spinning and now I'm afraid to do anything. I'm wondering if the empty folder is really empty, or if it just appears to be empty but in reality there are hidden files associated with it that are stored elsewhere on the computer. Good heavens. Thank you.

Asked by youngjane1118 5 iminyaka edlule

Answered by user293 5 iminyaka edlule

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Gray Box At The Bottom of the Window

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/… (funda kabanzi)

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/reinstalled and does not go away. Anyone else know what this is? Thank you.

Asked by st4evr 5 iminyaka edlule

Answered by user633449 5 iminyaka edlule

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I have lost access to my Firefox browser on my PC wshich now gores directly to MSN browser - please advise.

I used Firefox satisfactorily yesterday morning, but in the afternoon when I clicked on the Firefox button, I was directed to the MSN home page. I am unable to access my… (funda kabanzi)

I used Firefox satisfactorily yesterday morning, but in the afternoon when I clicked on the Firefox button, I was directed to the MSN home page. I am unable to access my installed Firefox program which has been very satisfactory.

I had installed an iTunes update between morning and afternoon sessions.

Asked by lincolnbrowser 5 iminyaka edlule

Last reply by Mark Schmidt 5 iminyaka edlule

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After last update, many of my attachments have changed to "Firefox" HTML Document

I Keep a "master file" on the desktop of genealogy data, and numerous graphics used in e-mails. It appears that about the time of the last update to Firefox, many of my… (funda kabanzi)

I Keep a "master file" on the desktop of genealogy data, and numerous graphics used in e-mails. It appears that about the time of the last update to Firefox, many of my graphics, and other information have changed from their original designations (e.g. jpeg,, etc.) to FIREFOX. I can open the files by changing to "open with windows viewer", however if I copy it, after opening, it will not paste into my e-mails. They will not even paste into Paint. What in the world could have occurred?? If it is opened without changing it from Firefox, it only shows gibberish. I attempted to add an image, however even when it has been copied to the desktop it will not show up so I can add it to this message. These items in the file show up as Firefox HTML Document.

HAVE NEVER HAD AN EXPERIENCE SUCH AS THIS PREVIOUSLY IN THE MANY, MANY YEARS I'VE USED FIREFOX. The icon showing up is the FF icon on all of these, and not what was there originally. I have been struggling for quite some time attempting to determine what the problem is.

ANY AND ALL RECOMMENDATIONS WILL BE MOST APPRECIATED.

Asked by Boudica 5 iminyaka edlule

Last reply by Boudica 5 iminyaka edlule

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Waterfox and unity web player

I tried to play Doctor Who Legacy with BOTH Waterfox AND Firefox and after the game loaded it kept on saying please refresh page to 100%, EVEN THOUGH It's a 100%!!!!!! I … (funda kabanzi)

I tried to play Doctor Who Legacy with BOTH Waterfox AND Firefox and after the game loaded it kept on saying please refresh page to 100%, EVEN THOUGH It's a 100%!!!!!! I know it's not at the game maker's end as it works on Chrome who are unfortunately, and stupidly , not keeping the plugin soon. GET THIS SORTED ASAP PLZ?

Asked by weavo 5 iminyaka edlule

Last reply by Mark Schmidt 5 iminyaka edlule