Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (funda kabanzi)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 1 unyaka odlule

Last reply by peterjhajduk 1 unyaka odlule

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Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. Help?

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks l… (funda kabanzi)

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks like. This does not happen on Edge, so it is a Firefox issue.

I have updated to the newest Firefox version and the issue remained the same. I tried clicking on "viewer.html" and it brought me to an empty pdf page that just loads forever and cannot be downloaded.

Please help. I do not want to use Edge or go back to Chrome, but I will if this can't be resolved.

Asked by atanibab.neh 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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emailing weblinks from Firefox using mail - need to pick alternate method

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to … (funda kabanzi)

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

Asked by John Buttles 1 unyaka odlule

Answered by James 1 unyaka odlule

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No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (funda kabanzi)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 1 unyaka odlule

Last reply by Richard 1 unyaka odlule

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Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (funda kabanzi)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

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Desktop shortcuts are white with small icon in Firefox 104.0.1

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website log… (funda kabanzi)

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

Asked by guatiao 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

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Google Search Not Working In Firefox, But Working In Another Browser

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normall… (funda kabanzi)

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normally visit were asking me to validate that I was a human. I have cleared the cache and cookies, but did not help.

Asked by ca266b 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Cannot Access YouTube or Google Services

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doe… (funda kabanzi)

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doesn't seem to be working. I cannot load YouTube or search for videos if the page does load. I cannot reach the Google page and I cannot search using the Google toolbar extensions.

Asked by tismark 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (funda kabanzi)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi 1 unyaka odlule

Last reply by Piipperi 1 unyaka odlule

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Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (funda kabanzi)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 1 unyaka odlule

Last reply by Jerry Attric 1 unyaka odlule

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Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (funda kabanzi)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Initial buffering of html5 video causes significantly longer wait times compared to chrome

I've been implementing my own file hosting / streaming platform and managed that my solution performs a lot better in Chrome compared to Firefox. Of course the actual dow… (funda kabanzi)

I've been implementing my own file hosting / streaming platform and managed that my solution performs a lot better in Chrome compared to Firefox. Of course the actual download speed is the same, but it seems firefox buffers a much larger byte range before starting to play the video compared to chrome.

For example, the first screenshot shows network traffic in Firefox between opening the page until the second the video starts playing. As you can see, Firefox loads 346.58 MB of data in 19.01 seconds (including one 326.70 MB range request for bytes 19365888-5071292588/5071292589) before the video starts playing. This results in almost 1 minute of video to be buffered before playback begins.

Whereas in chrome, the video starts almost immediately after only buffering smaller byte ranges (as shown in the second screenshot). What's interesting is that chrome seems to request the entire rest of the video immediately after but keeps streaming the received bytes instead of waiting for the entire range request to complete, so the last request in the third screenshot just keeps growing in size while the video plays.

I was wondering if there's something I could tweak on my end or if this is something that could be improved in Firefox. It seems odd that Firefox buffers such large chunks of videos before playback begins.

Asked by robinfriedli 1 unyaka odlule

Last reply by robinfriedli 1 unyaka odlule

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Passwords missing from about:logins

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothin… (funda kabanzi)

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothing there. No content, whatsoever.

I AM logged into Firefox. No, I haven't installed any security features recently. My history and my bookmarks are all intact. When I go to a previously visited site, I DO get the prompt for my user name and it DOES supply the password. It's only about:logins where no data at all is displaying. I can't search, it isn't showing me anything.

I tried to export passwords from about:logins but it didn't work, that is, I thankfully actually remembered my Firefox password and it prompted a csv download, but nothing was saved (presumably because there is no content within about:logins) to generate into a csv.

Now what?

Asked by AnnaRocks 1 unyaka odlule

Last reply by AnnaRocks 1 unyaka odlule

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SSL_ERROR_BAD_CERT_DOMAIN

Hello, When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error. An example of such… (funda kabanzi)

Hello,

When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error.

An example of such an url is https://link.intersport.fi. The domain starting with link is a service provided by sendgrid.com to be used in email advertising.

The issue is not specific to intersport.fi but to any domain using sendgrid's link service.

The strange thing is that Chrome and Edge are totally happy with link.domain.extension.

What is your take on this?

Best Regards, Thomas

Asked by thomas.aschan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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voice search

Voice Fill was remove in February 28, 2021 by Firefox. I'm trying to use (Read Aloud: A Text to Speech Voice Reader). However it requires permission?? It does not work. a… (funda kabanzi)

Voice Fill was remove in February 28, 2021 by Firefox. I'm trying to use (Read Aloud: A Text to Speech Voice Reader). However it requires permission?? It does not work. any suggestions or links would be appreciated. Pls. Thanks.

Asked by markmcguid 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

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Crash still happens in Troubleshoot Mode. See Crash ID below.

Following instructions on crashes. Here's the Crash ID: bp-4d41c3d8-62ef-44e0-a320-8241e0220908 The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bi… (funda kabanzi)

Following instructions on crashes. Here's the Crash ID:

bp-4d41c3d8-62ef-44e0-a320-8241e0220908

The machine with the crash problem is Win 10 with Firefox 104.0.2 (64 bit) installed. The machine I'm submitting this request from is Win 7 with Firefox 104.0.1 (64 bit) installed.

Please advise what to do next. Thanks.

Asked by italiangm 1 unyaka odlule

Last reply by italiangm 1 unyaka odlule

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Can't display a page from Chase to my Firefox Browser

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) state… (funda kabanzi)

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Asked by jlincoln 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissi… (funda kabanzi)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Cannot select Yahoo mail message using the checkbox. Cannot reply, delete, etc. Trash icons missing. Everyting works in Google Chrome

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restart… (funda kabanzi)

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restarting computer, nothing works.

Asked by mma049 1 unyaka odlule

Last reply by canyontopher 1 unyaka odlule