Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Web page does not let me check out

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cann… (funda kabanzi)

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cannot check out. I believe Macy is a secure webpage. What am I doing wrong? Thanks very much! Alex Weisheit

Asked by acwisdom 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (funda kabanzi)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 1 unyaka odlule

Last reply by antonyldala 1 unyaka odlule

  • Okugcinwe kunqolobane

Need to restore .json file after FF update corruption

This will be brief. Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. … (funda kabanzi)

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

Asked by ebbrauer 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Session restore critical issue

Firefox after PC restart was restored 1-2 month ago session, not the current. In history all visited sites saved, but I have old opened tabs instead opened before PC rest… (funda kabanzi)

Firefox after PC restart was restored 1-2 month ago session, not the current. In history all visited sites saved, but I have old opened tabs instead opened before PC restart.

  • I restart PC after heavy lags and total freeze.

And I have restart of PC before it and after this old sessions.

How I can restore the true current session? I don't want do searching all opened last week links in infinity links list.

Asked by Демер Нкардаз 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox browser

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it. For the last couple of days encountering a pr… (funda kabanzi)

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Asked by kumara121 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (funda kabanzi)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Recovery key problem

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that poi… (funda kabanzi)

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Asked by Christopher 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Bug with filling in the input of type "time" in Firefox

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem. Kind … (funda kabanzi)

I added an input of type time, and the problem is - I can't fully fill it in(cant fill in seconds part). I have recorded a screen cast to visualize this problem.

Kind regards, Denis

Asked by ellan.62 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance?

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others. Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or A… (funda kabanzi)

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others.

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance? I already have some other accounts set up with Protectimus and would prefer to stick with one 2FA authenticator app.

Thanks.

Asked by maness.michaelj 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (funda kabanzi)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Asked by beachcomber.paradise 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I import bookmarks (.html file) into firefox?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the librar… (funda kabanzi)

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

Asked by laslaslas14 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring … (funda kabanzi)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

open privacy settings via power automate

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work However it does work with Edge 'edge://settings/c… (funda kabanzi)

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work

However it does work with Edge 'edge://settings/content/cookies'

Can you please advise how to fix this

Asked by bradstarkey158 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Autosave issues

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms reg… (funda kabanzi)

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms regularly. Firefox auto fills my old phone every time even if I have already entered the correct one. I just need to remove the old phone number from my Firefox completely and permanently so I can replace it with the current one.

Asked by Rolf5000 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (funda kabanzi)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (funda kabanzi)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

how to add icons below search box?

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a seri… (funda kabanzi)

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a series of icons (for me now, there are 8 of them). How do I add icons to this? I know how to remove, but I can't see a way to add the icons I use constantly.

Asked by lanzcc 1 unyaka odlule

Last reply by frogfrog1218 1 unyaka odlule

  • Okugcinwe kunqolobane

Opening pdfs via "system handler" won't work (but other file types work)

Hello I want to open pdfs from firefox (snap 101.0.1) with the default application of the system (Xubuntu 22.04) and not open them in a new tab within forefox. But it d… (funda kabanzi)

Hello

I want to open pdfs from firefox (snap 101.0.1) with the default application of the system (Xubuntu 22.04) and not open them in a new tab within forefox.

But it does not work, as if there was a problem with the system handler but only for pdfs and not for other file formats.

More details :

  • I changed Preferences/general/Applications for pdfs to use either "always ask" (and then chose "open" " With system handler" when asked) or "default system application". In both cases the pdf is downloaded but not opened. If I right click on the downloaded pdf in the list of downloaded files and then chose "open with system handler", nothing happens.
  • Opening the pdf inside Firefox works well and opening pdfs saved on my disk (outside firefox) as well.
  • Opening other file format by choosing to open them from firefox with the system handler works well too (tested eg with .torrent, .xls, .tif,...).
  • I tried to change the default system application for pdf (Atril) to other softwares without success (Okular, Evince).
  • If I try to open a .djvu file with the "system handler" it is opened correctly using Atril which is the also default for pdfs... So Atril works for .djvu files but not for pdfs...
  • I tried to replace the handlers.json file from my profile by a handler.json file from a brand new profile, without success (I still have a backup of my old profile file if needed). I did that because opening with the system application worked before and the bug appeared after I changed all applications preferences to "always ask" (and there were a lot of them in my rather old handlers.json file).

I'm lost...

Asked by gilles.sanmartin 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule