Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (funda kabanzi)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Primary Password is different on my 2 PC's

Hello, I changed my Firefox Primary Password yesterday WHILE USING MY SECONDARY PC (as i thought my main PC was stolen). I found my main PC today (it was not stolen). W… (funda kabanzi)

Hello, I changed my Firefox Primary Password yesterday WHILE USING MY SECONDARY PC (as i thought my main PC was stolen).

I found my main PC today (it was not stolen). When i try to log-in it still wants me to use my old Primary password, and it is now requiring a verification code, every time I log into Firefox.

  - I cannot log-in to the Firefox account on the main computer by using my new primary password
        - but I can still log-in by using my old primary password + verification code

I can log-in the Firefox account on the secondary computer normally (by using my newly changed password) and I do not need to enter a verification code.

The log-in email address is the same on both computers.

The sync function is still working between the 2 PC's

I am very confused now, and I need to have the Firefox Primary password the same on both computers.

Your help resolving this issue will be greatly appreciated.

Thank-you, Geoff Parmelee [Email address] [Telephone number]

Asked by Geoff Fox 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Where is the built-in container tabs?

This isn't a question about the "Multi-Account Containers" addons, I am pretty sure that there was a section called "Container tabs" in the privacy and security settings,… (funda kabanzi)

This isn't a question about the "Multi-Account Containers" addons, I am pretty sure that there was a section called "Container tabs" in the privacy and security settings, and I could use containers without installing an addon some days ago.

I can still access by directly viewing this address

about:preferences#containers

But I can't find it in the settings, and this feature does no longer work.

So I went to read recent release notes from Firefox 100 to 101.0.1, but I didn't find any notes to say this feature has been disabled. Could this be an unexpected result of an update?

Asked by Bellozzz 1 unyaka odlule

Answered by Bellozzz 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox created a second Downloads folder/library when it opens PDF

Firefox created a second Downloads folder/library when it opens a PDF to view in the browser. file:///C:/Users/Name/Documents/Downloads/NightSkyNotesJan2022OrionDetail.… (funda kabanzi)

Firefox created a second Downloads folder/library when it opens a PDF to view in the browser.

file:///C:/Users/Name/Documents/Downloads/NightSkyNotesJan2022OrionDetail.pdf

I seem to remember finding lots of temp pdfs and other files in a temp folder under user/appdata/local or roaming and having to delete this files manually from time to time. Putting the files in an easy to find folder is a good step but my Downloads Library/folder had previously been moved to D:\Downloads via choose new target from the library properties. D drive is an internal HD, C drive is an SSD. Why didn't Firefox just use the existing Downloads library instead of creating a new one on the C drive?

Ideally, if you are viewing a pdf in a Firefox tab it would delete the file if you did not download it so it does not clog up your drives. If I know i want to keep a pdf I would save to my chosen folder and view in Acrobat instead of reading in a browser tab.

I agree with a previous post i saw requesting an option for the user to specify a temp file folder on another drive when viewing pdfs to preserve some life on the SSD boot drive.

Windows 10, Firefox 101.0.1

Asked by MikeZZ 1 unyaka odlule

Last reply by Ming Ze 1 unyaka odlule

  • Okugcinwe kunqolobane

Importing a Forefox profile from 18.04 Ubuntu to a 22.04 Ubuntu PC

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to … (funda kabanzi)

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to the 18.04 PC, delete or rename the existing profile, and paste in the profile from the 16.04 rig. Restart the PC, Firefox came up on the 18.04 PC just like it did on the 26.04 PC.

But Ubuntu is doing something different now. Firefox is inside the "snap" folder. Apparently snap is some sort of new package mgr. (?)

I found a firefox profile a few levels down inside the snap folder: Home/snap/firefox/common/.mozilla/firefox/xxxxxxxx.default

Does snap complicate things? Or can I replace the new profile on the 22.04 PC inside the snap folder with the profile that I want to use from the 18.04 PC? Just like in the past, but inside snap rather than the .firefox folder in Home?

Asked by Telkwa 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Search engines

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without succ… (funda kabanzi)

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without success. I have Google, Bing and Startpage. I click on Find More Search Engines, select and add DuckDuckGo but while it appears as an extension it does not appear in the list of search engines.

Asked by WDMc 1 unyaka odlule

Answered by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Download of pdf attachments

Hello, I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab ins… (funda kabanzi)

Hello,

I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab instead of downloading them. All other file formats are downloaded correctly instead. How can I correct this problem, please?

Best regards, Giovanni

Asked by Sparrox 1 unyaka odlule

Last reply by Sparrox 1 unyaka odlule

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Dark Mode gets forced to light mode

My windows 10 pc is set to dark mode, my win 11 pc is set to dark mode, my firefox theme on both pc's is set to dark mode, my phone is on light mode. On my windows firefo… (funda kabanzi)

My windows 10 pc is set to dark mode, my win 11 pc is set to dark mode, my firefox theme on both pc's is set to dark mode, my phone is on light mode. On my windows firefox which is updated on both devices the top bar will stay dark in dark mode (default firefox theme) but after certain pages it resets itself to light, is this because of my phone being on light mode and themes are syncing over? its extremley annoying and after using the debug: page to try and force darkmode i had to reset firefox due to debug causing issues, now im using an untouched firefox version and it keeps changing from dark mode to light mode!

Asked by RoguePug 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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How to reduce scrolling speed/sensitivity of mouse wheel when viewing Google Sheets in Firefox?

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll do… (funda kabanzi)

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll dozens of lines at a time. It doesn't misbehave with Sheets in Chrome. I've tried changing mouse settings and settings in Firefox but to no avail. Is there a setting somewhere in Sheets or Firefox that I can change to reduce the scroll speed?

Asked by Simon 1 unyaka odlule

Last reply by Cedric & Bev Stone 1 unyaka odlule

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Ad blocker

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. An… (funda kabanzi)

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. Any help would be appreciated. Thank you.

Asked by jabrunn 1 unyaka odlule

Last reply by jabrunn 1 unyaka odlule

  • Okugcinwe kunqolobane

Pinned Tabs lost (any way around this?)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something: > Pi… (funda kabanzi)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something:

> Pinned tabs are bound to a specific window, so make sure to Quit Firefox while this window is still open and do not simply close a window and leave Firefox running with the menu bar visible.

The user should never be in a position where one simple wrong move obliterates things they've saved (even if it is a recoverable situation). To say 'the user must close windows in a certain order else lose all the tabs they clearly don't want to lose' is just bizarre.

Asked by Zedr 1 unyaka odlule

Last reply by Zedr 1 unyaka odlule

  • Okugcinwe kunqolobane

When I am using Firefox with my Avast VPN I am often "denied access" to websites that accessible using other browsers such as Chrome? When I turn off the VPN with Firefox, access is given.

When I am using Firefox with my Avast VPN I am often "denied access" to websites that accessible using other browsers such as Chrome? When I turn off the VPN with Firefo… (funda kabanzi)

When I am using Firefox with my Avast VPN I am often "denied access" to websites that accessible using other browsers such as Chrome? When I turn off the VPN with Firefox, access is given. What can I do to remedy this problem other than having to turn off the VPN? I doubt that it happens with the Mozilla VPN

Asked by justchuteem 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to open several commonly used websites including gmail

I'm unable to open some commonly used websites including gmail. I get the following error message: Secure Connection Failed An error occurred during a connection to ww… (funda kabanzi)

I'm unable to open some commonly used websites including gmail. I get the following error message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by helensweet28 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Netflix won't load content on Firefox

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-… (funda kabanzi)

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-browser-internals], and trying multiple different Netflix profiles, I cannot seem to get Netflix to load any content on Firefox. This problem seems to have cropped up over the last few days; I last used Netflix on June 11th and had no problems, but tried last night and again this morning to watch anything only to find that it would invariably show me a red loading wheel before presenting me with error code F7111-1105 after several minutes. This seems to be an issue with Firefox on my PC, as I have tried using the Netflix mobile app and (reluctantly) installing Chrome on my PC to test things out -- both had no problems -- yet I'm stumped! Again, I have gone through every option presented by the troubleshooting page; I have refreshed and reinstalled Firefox, made a new Firefox profile and tried it out with no extensions, scanned my PC thoroughly (with no issues presented), and nothing seems to budge.

Asked by igotmyphdindunk 1 unyaka odlule

Last reply by techguy150 1 unyaka odlule

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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (funda kabanzi)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 unyaka odlule

Last reply by Buddy2014 1 unyaka odlule