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pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (funda kabanzi)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 2 ezinsukwini ezidlule

Last reply by cor-el 59 imizuzu edlule

Webpages have begun to open in random language.

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would … (funda kabanzi)

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would result in the same page opening correctly in English. The language used when Firefox erred was never the same twice. In the last couple days the rate of errors has accelerated. Any ideas how to fix this problem? Is someone other than me using my Firefox credentials?

Asked by scottyNC 1 usuku oludlule

Last reply by FredMcD 11 amahora adlule

The bookmarks menu in Firefox stopped scrolling

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere e… (funda kabanzi)

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Asked by zx9r170 1 inyanga edlule

Last reply by FredMcD 11 amahora adlule

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (funda kabanzi)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 6 ezinsukwini ezidlule

Last reply by FredMcD 11 amahora adlule

allow popup

Fedora 33, Firefox all The web page wants permission to know my location and popups a yes/no box. I click on Yes expecting the box to do it's thing and go away. It doe… (funda kabanzi)

Fedora 33, Firefox all The web page wants permission to know my location and popups a yes/no box. I click on Yes expecting the box to do it's thing and go away. It doesn't, it remains and covers everything below it and locks the page.

And the problem is getting old ...

Asked by cal 1 usuku oludlule

Last reply by TerryN21 1 usuku oludlule

Opening a new window loads a page from the recent history

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting f… (funda kabanzi)

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting for it to load a page you don't want, but is also quite a big problem when it loads a page from the history that was a pop-up with a reduced size, and sometimes with settings that prevent you from changing the page address.

I don't know why it is doing this but it is unusable behaviour. I've tried restarting the computer (and firefox) but it is still doing it. This is version 92.0 for ubuntu.

Asked by Pastuso 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule

Firefox does not open links when I click on them

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9. When I click on a link within a document it does not open. The … (funda kabanzi)

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.

When I click on a link within a document it does not open. The cursor does change to a hand & it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor.

Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this.

Is there a FF setting that enables this?

Asked by Mike109 5 ezinsukwini ezidlule

Last reply by jscher2000 2 ezinsukwini ezidlule

Getting 522 Timeout Just on Firefox (other browsers OK)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see … (funda kabanzi)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see uploaded image). However, I can successfully reach that URL using Chrome and MS Edge browsers. Only Firefox receives the 522 error. I can access numerous other websites with Firefox, so it seems to be isolated to just www.cocoontech.com. I’ve looked at numerous settings in Firefox, but have not seen anything that seems relevant to this issue.

Any ideas where to look to resolve this issue?

Asked by Maniacal611 2 emasontweni adlule

Last reply by cor-el 3 ezinsukwini ezidlule

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (funda kabanzi)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 2 izinyanga ezidlule

Last reply by trakzelpatrick 3 ezinsukwini ezidlule

privacy.resistFingerprinting and Cloudflare DDoS protection

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve… (funda kabanzi)

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve CAPTCHA multiple times. This is a huge problem because It is used on many many MANY websites.

Asked by xyszpidi 4 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (funda kabanzi)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 isonto elidlule

Last reply by jscher2000 4 ezinsukwini ezidlule

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (funda kabanzi)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 1 isonto elidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

Increasing number of sites will not work with Firefox

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to r… (funda kabanzi)

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to reply to an email on the main Ebay site it also had the same problem. I also tried to log in to Lazada and that is also corrupted. Its getting to the point I will have to stop using Firefox. Any suggestions.

Asked by michaelcannon1 6 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

PASSWORD PROTECTION

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. H… (funda kabanzi)

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. However, if an employee sits down to work on our accounts, he can clearly see the passwords for the log in information of our accounts.

Is there a way to lock the Firefox or any other browser (or any software or ANYTHING) out there that doesn't expose saved passwords? I don't know how to pass this security issue. The reason it's important is because if employee saves these passwords, he can obviously do bad things when he is not in the office.

Any help is greatly appreciated

Asked by andalusiacorpdc 6 ezinsukwini ezidlule

Last reply by cor-el 6 ezinsukwini ezidlule

403 error on xero.com login service

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services. go.xero.com my.xero.com login.xero.com/identity/user/login … (funda kabanzi)

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services.

1) There is no error in other browsers and with postman. 2) On all versions of firefox, error 403. 3) When installing a clean isolated system on a virtual box - error 403. 4) The error occurs on any connected network. 5) WireShark showed packet loss: (on screenshot).

Technical features: 1) Windows XP (x32),Wwindows 10 (x64) 2) Firefox versions: 52.0-92.0 (latest)

P.S. Xero recommends that you contact you directly for assistance. Because not all users get this error under firefox.

Asked by lyama961 1 isonto elidlule

Last reply by FredMcD 6 ezinsukwini ezidlule

Scrolling through bookmarks has slowed since update to 92.0

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead o… (funda kabanzi)

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Asked by step46hen2 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

Since I updated to Firefox 92 tabs don't restore when Firefox restarts

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is availa… (funda kabanzi)

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is available, however).

Things I tried: Started on safe mode. Deleted startup cache. Refreshed the profile. Turned off add-ons.

So far, nothing works. When I close the browser with tabs open and I open it again, it starts with my homepage only.

Asked by david517 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

My cache is making firefox not load pages

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again onl… (funda kabanzi)

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again only to have the issue again a couple of minutes later. I have refreshed firefox 4 different times, uninstalled 3 times to no but nothing seems to work.

Asked by yusoff95 2 emasontweni adlule

Last reply by FredMcD 1 isonto elidlule