Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (funda kabanzi)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B 1 isonto elidlule

Last reply by James 1 isonto elidlule

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (funda kabanzi)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (funda kabanzi)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 inyanga edlule

Last reply by NoahSUMO 1 isonto elidlule

downloaded and installed Firefox on new Mac. How do I get an icon on desktop or the dock to start it up?

I downloaded Firefox for my new Mac. I see a Firefox symbol on my desktop. Clicked and moved the thing to my applications. Can't open Firefox because I have no Icon on … (funda kabanzi)

I downloaded Firefox for my new Mac. I see a Firefox symbol on my desktop. Clicked and moved the thing to my applications.

Can't open Firefox because I have no Icon on the desktop or in the Dock. How do I get an Icon?

Asked by mannionsharon 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (funda kabanzi)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath 2 emasontweni adlule

Last reply by NoahSUMO 1 isonto elidlule

Firefox browser no longer on W7 laptop. Followed instructions-downloaded

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement … (funda kabanzi)

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Asked by trewren 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Backing up firefox data on aa corrupted install

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now i… (funda kabanzi)

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now is to reinstall, but i have some password and my search history and bookmarks and generall data to backup. So my question is how can i do this. Im on a Windows 10 22H2 Machine, and i am a pretty expirienced computer user.

Asked by Ch H 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Reinstall Location

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be. The installer now tells me that… (funda kabanzi)

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

Asked by Colin Hughes 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (funda kabanzi)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (funda kabanzi)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (funda kabanzi)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (funda kabanzi)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

While downloading XLS is converting as PDF

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers … (funda kabanzi)

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers

Asked by Varun K 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (funda kabanzi)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Asked by btlandy1 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (funda kabanzi)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule