Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Blocked support popup

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website … (funda kabanzi)

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Asked by cleverishmoniker 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

  • Kusonjululiwe

Customize the location of print headers and footers?

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)? I prefer the header to be url only, in the center. … (funda kabanzi)

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

Asked by Rick216 2 izinyanga ezidlule

Answered by zeroknight 1 inyanga edlule

  • Okugcinwe kunqolobane

What can I do if I receive this message?

Good Morning to Firefox Friends, I received the following message after logging in to an online acct. and wanted to review my online bill: "The address wasn’t understoo… (funda kabanzi)

Good Morning to Firefox Friends,

I received the following message after logging in to an online acct. and wanted to review my online bill:

"The address wasn’t understood. Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Any thoughts or resolve? Also, I'm using AdBlocker Ultimate which I took via Firefox suggestion/recommendation.

Thank you in advance!

Sincerely,

Debbie Rusignuolo Email: [email removed from public]

Asked by damicomarissa 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (funda kabanzi)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Asked by maxima_2006 10 izinyanga ezidlule

Answered by maxima_2006 5 izinyanga ezidlule

middle clicking bookmarks automatically switches to the new tab even with the setting disabled

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple ta… (funda kabanzi)

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple tabs at once before going into them.

Asked by GIRGHGH 6 amahora adlule

I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (funda kabanzi)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 13 amahora adlule

Last reply by John carter 6 amahora adlule

Frequent browser crashes on the VK.COM site when viewing content.

Frequent browser crashes on the VK website when viewing content. What is it and how to solve this problem? Drop a message: https://crash-stats.mozilla.org/report/index/8b… (funda kabanzi)

Frequent browser crashes on the VK website when viewing content. What is it and how to solve this problem? Drop a message: https://crash-stats.mozilla.org/report/index/8b7a6415-dc8a-43ac-a0fe-e1d780231126#tab-details

Asked by azd94625 1 usuku oludlule

Last reply by azd94625 6 amahora adlule

Mozilla is crashing since last 3 days and it is often

Mozilla is crashing since last 3 days and it is often Please do the needful urgently. Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af… (funda kabanzi)

Mozilla is crashing since last 3 days and it is often

Please do the needful urgently.

Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af320231126 26-11-2023, 16:16 View bp-fd13d783-6248-4baf-82d9-682d80231128 28-11-2023, 13:35 View

Asked by Osho Nisarga 6 amahora adlule

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (funda kabanzi)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 isonto elidlule

Last reply by jonzn4SUSE 7 amahora adlule

Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (funda kabanzi)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 4 ezinsukwini ezidlule

Last reply by new_aged2perfection 8 amahora adlule

OneNote Web Clipper not available for Firefox. Why?

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it… (funda kabanzi)

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it still in FF? Windows 11.

Asked by rafikiphoto 9 amahora adlule

Last reply by James 8 amahora adlule

Adding A secondary Email Account

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the seconda… (funda kabanzi)

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

Asked by MG B 8 amahora adlule

Random extreme keyboard & typing lag

Yo, Linux sysadmin here and been using Firefox forever.  Surprisingly I have this ancient 12 year old System76 laptop that I use for nearly everything (got a newer Lenovo… (funda kabanzi)

Yo, Linux sysadmin here and been using Firefox forever.  Surprisingly I have this ancient 12 year old System76 laptop that I use for nearly everything (got a newer Lenovo that I been meaning to switch to but no time).

Using Debian 12/13 with Gnome 43.6/X11.  Can't quite figure out this issue though.  Besides being a sysadmin, can have other side jobs/projects going on as well, so can have 5-10 windows open in different workspaces, sometimes with hundreds of tabs all together (big fan of the Auto Tab Discard add-on and about:memory Minimize Memory Usage to keep performance up and resource usage low).

Been noticing this issue for the last few versions where suddenly, after random amount of Firefox uptime (can be after days of perfect performance) my keyboard input aka typing gets extremely laggy, like 30 seconds behind for all keystrokes, except: Ctrl-F instantly brings up the Find in Page bar, and Ctrl-C instantly copies to clipboard.  Ctrl-V, however, 30 seconds lag, Ctrl-A also....  Mouse is fine though and can right-click and paste instantly or use other menu options.  Happens anywhere in Firefox too: in address bar, in the find text box, in the preferences, in my saved passwords, haven't found a place with no lag.

Have searched around for some hours now and only found suggestions to disable accessibility service, but accessibility service has already been disabled for a while now.  Everything else in my Gnome desktop session is running fine.  Restarting Firefox temporarily solves the issue but is highly annoying and interruptive with as much as I have going on sometimes.  Due to timing randomness, starting Firefox without certain add-ons is impossible as I can't spend days at a time without any of them.  Just have to open a text editor and type what I need to in there, then paste with mouse, until I can find a good stopping place to restart Firefox.

Have included most of the info from about:support in the Troubleshooting Information.  Spent quite a bit of time looking at all my modified preferences, nothing popped out but if there's something you think I could include to help, let me know. Thanks

Asked by taka 9 amahora adlule

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (funda kabanzi)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 11 amahora adlule

Last reply by cor-el 9 amahora adlule

Windows closed

Why is when I leave multiple windows open with multiple open in the windows, the next I go to look for the window it's closed. Sometimes it happens when Windows updates, … (funda kabanzi)

Why is when I leave multiple windows open with multiple open in the windows, the next I go to look for the window it's closed. Sometimes it happens when Windows updates, sometimes it doesn't.

Why I'm asking this question here is ridiculous! I never get an answer. Anybody else had a issue with this? Is there a Browser that doesn't do this, I'm fed with FireFox!!

Asked by johnike 9 amahora adlule

  • Kusonjululiwe

Videos pause... video when not in foreground

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but … (funda kabanzi)

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but the video stops until it is back in the foreground, at which point the video continues where it ought to. I have tried disabling the unload tabs in the config menu as well as disable the foreground pausing or whatever its called, as recommended by previous posts. I used to not have this issue at all, so I'm not sure what changed. Please help! Thank you.

Asked by Sarah Arnett 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (funda kabanzi)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 2 ezinsukwini ezidlule

Last reply by nathanbee354 11 amahora adlule

My problem is a solid green screen on video playback from You Tube. It doesn't happen on my phone. It started recently.

I can't get rid of a solid green screen when playing back internet video, on You Tube for example. The problem only started recently - it was fine before that. I have alw… (funda kabanzi)

I can't get rid of a solid green screen when playing back internet video, on You Tube for example. The problem only started recently - it was fine before that. I have always used Firefox as my default browser.

Asked by Robert 20 amahora adlule

Last reply by Terry 12 amahora adlule