Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (funda kabanzi)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule

  • Okugcinwe kunqolobane

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (funda kabanzi)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Asked by Garlic 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

lost bookmarks

Hello, my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old. tried to find bookmarks couldn't but did find some under favorit… (funda kabanzi)

Hello,

my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old.

tried to find bookmarks couldn't but did find some under favorites. However cannot see them when selecting show bookmarks! Very frustrating. Any assistance to restore my bookmarks would be appreciated. however windows.old seems to have disappeared!!

Many thanks

Asked by CM 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule

  • Okugcinwe kunqolobane

I lost bookmarks of all my life / Need Help to repair them please

Hello, I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I … (funda kabanzi)

Hello,

I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I use for years ; (Thx by the way) ; corrupted my data on the run...? I started Firefox again but, no extension, no bookmarks, etc.. I Have kept a backup of all this FF profile, just in case.

My 1st step was to try to get a new profile a import my previous data from Firefox Sync - but somehow , I'm angry at myself again for not understanding how FF Sync work, no data from FFSync updated my data - It stayed like this for a long time , like a new profile without data (I used Xmarks before so I thought it was replacing it).

2nd step: I tried to load all bookmarks-xxx.jsonlz4 located in the bookmarkbackups folder from the FF bookmarks tools (Import / export ; etc). FF seems to see all the bookmarks but can't load them. What is really important here is that FF backed up files for like a month and even my oldest file is unusable  : bookmarks-2019-01-19-xxx.jsonlz4 !!

3rd step: I tried to get my data back from FF files, in bookmarks files like bookmarks-2019-01-19-xxx.jsonlz4 from the bookmarkbackups folder. Someone pointed me to use the https://www.jeffersonscher.com/ffu/bookbackreader.html website but all the jsonlz4 files in the bookmarkbackups folder seems corrupted (or the format of files changed and his tool may need to be updated ?)

Example : File name: bookmarks-2019-01-19_2392_mKZssqkWMZt+Mqt-HOi68A==.jsonlz4; Size: 283114; last modified 18/01/2019 à 12:38:42 (failed JSON parsing: SyntaxError: Unexpected token in JSON at position 21928) Note: To try a different file, reload this page Can't seem to acces the step 2 part even after waiting longer

4th step: tried to get old Backup of my FF Profiles with Windows 10 Shadow Copy System, "Shadow Explorer" or "System Restore Explorer" Found 3 backup wich I restored also, all bookmarks seems to get the same problem. I think I'll need to look in to this because It's not official Windows tools, but I'm really disapointed here.. I think I'll put them on md5sum tools to compare them for a start.

5th step : tried to repair my <places.sqlite> a (80MB files) which I found renamed to sqlite.corrupt. With the help of http://www.froebe.net/blog/2015/05/27/error-sqlite-database-is-malformed-solved/ , all I can get is a empty database at the end, but Im not a sqlite expert so if anyone has an idea :-)

So please, any help on this matter would be greatly appreciated.

Thank you. (and sorry for my english)

Asked by silou 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (funda kabanzi)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 iminyaka edlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (funda kabanzi)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (funda kabanzi)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 3 izinyanga ezidlule

Last reply by jscher2000 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox wiped my saved logins - How to restore/merge from backup?

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cle… (funda kabanzi)

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cleared all my saved logins. I have a backup of `logins.json` but how can i restore it so i have the old and new logins?

Thanks, Jayen

Asked by jayen 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.

I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.

Asked by jhcampbell 9 izinyanga ezidlule

Last reply by the-edmeister 4 izinyanga ezidlule

Firefox crashed and reopened completely different. No saved book marks. No saved passwords. How do I restore?

Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? an… (funda kabanzi)

Did they COMPLETELY redo Firefox and not bother to warn us? "Alert! Save out your bookmarks" It looks totally different and I now have to log into a Firefox account?!? and select a profile?!?

Asked by bradgeurin 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

New version is BAD!!!

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro … (funda kabanzi)

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The instructions on your website do not help me. I go to my account in the browser, sync, but the bookmarks are empty!!!! I want my passwords, bookmarks and settings! Bad browser!

Asked by elzas07 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

History doesn't appear after downgrading Firefox

For a really long time I've been using an older version of Firefox (47.0b9, to be precise) because I didn't like the following updates. A week ago I noticed some problems… (funda kabanzi)

For a really long time I've been using an older version of Firefox (47.0b9, to be precise) because I didn't like the following updates. A week ago I noticed some problems with one website I was using and so thought that maybe it's because I was using outdated browser or something like that. To check this out I updated Firefox to newest (in that moment) version of it, but it wasn't the case, and because I didn't like the changes made to interface and other things I immediately downgraded it back to the version I was using earlier. But then I realized that all my browser history was gone.

I spent last week trying to undo or repair it, and so I found out that my browser history was still there, untouched, but for some reason older Firefox could not "see" it. After updating again to the newest version browser history was back and it showed again.

I tried many things, like System Restore or Firefox Sync, to somehow get the history back in the older version, but it just didn't work.

The thing is, while the history doesn't appear in version 47.0b9, the last session - tabs that I had opened - still showed, and when clicking on "History" button, before going into History window, there was a list of recently visited websites, and the last sites I visited before that whole situation were truly there, so I presume it has to have access to files that contain my browser history.

I am aware that there are supposedly some safety risks that come with using older version of Firefox, but I didn't experience any problems during my long usage of it so I don't see an issue.

I really need my browser history to work again in older version of Firefox, and not only because I don't like how newest version looks, but because of how search bar was changed (that is most crucial to me when it comes to this topic) and the fact that after upgrading the browser it started to work slower than before for some reason, which is quite jarring. Some other applications also started working slower, but it isn't as important as the browser.

I also tried slightly newer version of Firefox, but it seems that anything below 55 doesn't work. I think I've read somewhere that in version 55 any downgrade below started to not be supported anymore.

I'm sure there were some changes made to files that contain browser history and things related to it over the course of time. I think that "places.sqlite" file was actually five times bigger after updating to newest version, but I don't know why is that, I'm not really knowledgeable in that field.

But I wonder if there is anything I can do to make it work again in older version, specifically 47.0b9.

Thank you in advance for any help.

Asked by Aleye 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (funda kabanzi)

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.

HELP??

Asked by Brad 8 izinyanga ezidlule

Last reply by the-edmeister 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox updated and lost all my bookmarks and addons

Turned on Firefox after a week off and saw a blank browser - the menu, bookmarks and apps all gone. This isn't the first time Firefox has 'fixed' things and made them wor… (funda kabanzi)

Turned on Firefox after a week off and saw a blank browser - the menu, bookmarks and apps all gone. This isn't the first time Firefox has 'fixed' things and made them worse! This time though I am totally fed up with it and gone over to Opera - which appears to work quickly and consistently. The benefits I had with Firefox have gradually been eroded by updates so now FF just isn't worth the trouble.

I have used FF since its early days but now it appears that the king is senile and no longer fit to rule - there are many 'princes' waiting to take its place.

Asked by Charlie_B 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Lost all my stored passwords 1/9/18 afternoon. Notice FFox updated. Tried everything. Please help. I'll pay. Please help me.

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each ot… (funda kabanzi)

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each others' backup. So, that failed. My new cell phone number of 3 months (that I entered for yahoo security) was not recognized. I needed to provide missing digits of an old cell number that I disregarded one year ago. I did try to revert to an earlier system restore point. That did nothing. I will gladly pay for help. Abby

Asked by AbbyF 2 iminyaka edlule

Last reply by WestEnd 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox mac 65.0.2 profile hiding folder

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and… (funda kabanzi)

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and had to redo addons and passwords. It became unreliable with copying/paste not working, slowness etc and when I found that it was not updating to latest 65.0.2 I scrapped it and downloaded latest. But cannot get old version of profile back. Instead I have no files showing up in local directory, though root directory is showing *see screenshot. So I have to restart everything from scratch with important passwords and bookmarks etc. It still will not show but closing down firefox it does save and keep customised setup and session etc. Is this normal to vanish on this version?

have mac MojaveOS 10.14.3

Asked by Myk3y 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (funda kabanzi)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 12 izinyanga ezidlule

Last reply by jscher2000 7 izinyanga ezidlule