Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox doesn't load pages or open anything

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing ca… (funda kabanzi)

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing cache, refershing firefox as it was suggested in help pages. I also tried starting firefox in troubleshooting mode but it crashed and won't open in that mode. Although it opens in normal mode.

  • Other browsers (Chrome and Opera) are working well.

Crash ID: bp-ea57ccf0-5b49-4e3a-8921-d8b160211217

Asked by taha.abdelkhaleq 5 izinyanga ezidlule

Last reply by FredMcD 4 izinyanga ezidlule

Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (funda kabanzi)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 4 izinyanga ezidlule

Last reply by FredMcD 4 izinyanga ezidlule

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I … (funda kabanzi)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

Asked by djbowen08 5 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Firefox crashes while playing video (ERS linux)

I couldn't get the crash data at all. But I managed to get this from the Terminal; [Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: … (funda kabanzi)

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr&lt;mozilla::MediaTrackDemuxer::SamplesHolder&gt;, mozilla::MediaResult, true&gt; &gt; mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

Asked by fugido 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Firefox every tab getting crashed

https://crash-stats.mozilla.org/report/index/711afc4a-b3ab-4c6d-8aec-7dd660211214 kindly check this link. this is crashed report. … (funda kabanzi)

Asked by Afnan Mahmud 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

all tabs crash when Private Internet Access (VPN software) drops connection

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pag… (funda kabanzi)

Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

Asked by firefox1649 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Kusonjululiwe

Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (funda kabanzi)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (funda kabanzi)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (funda kabanzi)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

Asked by arek77rz 5 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (funda kabanzi)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

Asked by sglenn06 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox freezes when calling context menus and opening new windows

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happ… (funda kabanzi)

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happens has expanded and the frequency has increased. The gist of the problem is that Firefox freezes: a white transparent overlay appears over the window, the interface stops responding and no crash report is generated.

When it happens:

1) When calling any sort of context menus and dialogs. It first began to happen when interacting with autofill menus for input forms, but now it happens with any context menu - input forms, file save dialogs, menus in the menu tab and even the right click context menu.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It used to happen after about an hour of browsing, but after I attempted a clean reinstall of the browser (see below) the frequency increased dramatically and I am now lucky to get half an hour of browsing before it restarts.

What I've tried so far:

1) Looking for problematic extensions. Running Firefox in safe/troubleshooting mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. Reinstalling the browser without installing any extensions also does not resolve the issue, so any extension-related problems are seemingly ruled out.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5. Just in case, I also increased the page file size on the main drive where Firefox is installed and enabled page files on all local drives (it was disabled for 3 out of 6 for some reason). This also didn't resolve the issue.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I tried removing all of them. The issue persisted.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Deleting the session files again after that did not make the issue go away again.

8) Doing a complete reinstall of the browser. I uninstalled Firefox from the Control Panel, then went into the AppData folder and manually removed any references to Firefox. After that I installed the latest version of the browser and refrained from syncing the new instance with my Firefox Account, or installing any extensions. Even with that, the issue persists.

9) Checked for hardware problems. Tests of RAM and the SSD on which Firefox is installed produced no errors. The issue also persisted through a GPU upgrade. Barring some arcane motherboard or CPU issue, I think hardware problems are ruled out - and it seems unlikely that a motherboard or CPU hardware issue would affect Firefox and only Firefox.

Please help, this is an extremely frustrating problem and

Asked by nlkonovalenko 6 izinyanga ezidlule

Last reply by nlkonovalenko 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (funda kabanzi)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

Asked by WhiteBimmer 7 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Crash issue

Hello team, My firefox has a crash issue. I'm running on Macbook Pro OSX Big Sur 11.6 My issue has happened on other osx versions as well . My browser will crash with no… (funda kabanzi)

Hello team,

My firefox has a crash issue. I'm running on Macbook Pro OSX Big Sur 11.6

My issue has happened on other osx versions as well .

My browser will crash with no warning. When this happens, all of my windows are forgotten when I reopen. I've read common issues and I don't find any problems with plugins or anything like that. Also, I have to reset my search engine to google, because for some reason the crash screws up my default search engine.

When I close firefox myself and reopen, it remembers all of my settings, including history and previous session windows, and search engine preference.

Any insight? Thank you,

Ben

Asked by benjaminvandiepen 6 izinyanga ezidlule

Last reply by benjaminvandiepen 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Will Not Load, Crashes Before Opening Even in Safe Mode

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly … (funda kabanzi)

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Jhcbiinoc 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (funda kabanzi)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

Asked by afarr83 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the… (funda kabanzi)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

crashing

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks… (funda kabanzi)

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks anymore.

Asked by alexagems 6 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (funda kabanzi)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is crashing in my Windows 10

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed. I've restarted the computer I have no problem with o… (funda kabanzi)

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed.

I've restarted the computer

I have no problem with other software like google chrome.

Asked by nlbtomtec 7 izinyanga ezidlule

Last reply by TyDraniu 7 izinyanga ezidlule