I-Firefox Isithangami Sokwesekwa

I was using Firefox on windows 10 laptop, everything was synced with my account. Now after switching to Ubuntu I can't see my bookmarks, Just an empty toolbar. Now I don't have access to my old laptop, I sold it.

Any help?

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

I have a list of clickable bookmarks that normally displays in the left side panel. It's currently missing. If I click on 'Other bookmarks' it appears to the right but is not pinned and doesn't seem pinnable. How do I get it back to displaying in the left side panel all the time as before? Clicking on 'Bookmarks Toolbar' or 'Bookmarks Menu' doesn't bring it up. I don't see any other options in the side panel nor do I see anything relevant under 'Bookmarks' in the top ribbon menu......? Many thanks and regards Ray

Took me a long time to nail this issue down. Recently (past 1-2 years?), Firefox has started suggesting the base website when you have bookmarks that include the base domain - and it's really bothersome from a UX perspective. E.g. if i have "adobe.com/express" or any other adobe bookmarks, the FIRST autocompleted url Firefox gives me is "adobe.com" which I DO NOT have as a bookmark. In my Firefox settings I also have Shortcuts and other search suggestions disabled.

Why is Firefox doing this?

Hello,

My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:\Users\username\AppData\roaming\Mozilla\Firefox\Profiles nothing came up. I then ran places.sqlite and a list of places.sqlite appeared with some files having -wal &-shm after them?

I believe from reading here this is where my bookmarks are?

If so, how do I transfer them to my existing PC hard drive to use please? Many thanks Chris

In the right hand Bookmarks column of my Firefox, there are three items: Bookmarks Toolbar, Bookmarks Menus and Other Bookmarks (see attached image).

When I do a “save this page,” the bookmark ends up in the Bookmarks Toolbar section. I want the “save this page” page to go to the Other Bookmarks folder. How do I do this?

Thank you very much!

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

I'm setting up a user on a new computer. I've exported her bookmarks from her old computer. On the new computer I go to Bookmarks > Manage Bookmarks > (select bookmarks toolbar) > Import and Backup > Import bookmarks from HTML. I browse to my folder containing the bookmarks.html file, Open it, and nothing.

I've tried all the suggestions I can find. Places Database Verify Integrity gives me: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: checkCoherence + The database is coherent etc. Opening the bookmarks.html file shows a list of bookmarks. That file is not empty.

This shouldn't be this hard. How do I accomplish this?

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions as far as I know (when either saving or pasting the folder contents, Firefox is off; successfully downloaded and installed Firefox on new PC creating a new default profile which is where I pasted the contents from previous PC's profile, etc.) When Firefox is restarted on the new PC, it is just the same as the new installation -- no bookmarks from the old profile show up, e.g.).

Any ideas for how to get this to work are greatly appreciated. I have a lot of bookmarks and need to be able to access them on new PC. (BTW, this approach worked just fine when I installed a new disk drive on the old PC about 5 years ago and brought all the Firefox profile data over - everything came over as expected. I wouldn't think the fact that this is a Windows 10 to Windows 11 porting has anything to do with it not working -- these are just profile folders.)

Would Synching the two PCs work better? Does Synch just add all the profile and password data on the two PCs together so that each ends up with the total of what was on the two individual PCs and nothing on either is lost? When I looked at Synch on new PC, it was not clear how to get it to point to the old PC - Add a New Device just seemed to point to a phone. Again, any help is much appreciated.

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

Hey !! Mozilla, I just updated ....What happened to the compact mode for Bookmarks..Now they are double spaced they take up too much room.. Bring back compact mode or I will have to find another browser that enables a compact mode. Infuriating.

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

How do I have all my bookmarks and folders sorted by name automatically and permanently? When I open Bookmarks I want to see the folders sorted and the bookmarks inside each folder sorted, automatically so I never have to manually. In other words, behave like Windows File Explorer.

I'm almost certain I had it working that way on a previous installation of FireFox, but I can't get this new installation of Firefox to do the same.

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles tells me how to show it or how to bookmark a page, which I already did multiple times. But this issue is never solved. If I can't get this resolved, I'm going to MS Edge.

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

The Bookmark menu used to open with ONE click. Now it assumes you're using the same bookmark, and if you want a different one, you have to click twice. I have many bookmark categories, and I usually have to click twice to get to the menu to choose a folder/location.

I looked for but couldn't find an OPTION for it to work as it used to, open with one click. I'm disappointed that I couldn't find this option. I hope the option to return to the way it used to work will be available in the next Firefox update.

This button was one of my favorite things about the Firefox internal PDF viewer. It allowed me to quickly save a bookmark of where I am in a .pdf file. I went back and figured out this seems to have been removed in v106.0 when they added an edit feature.

Is there anywhere else in the application to save the bookmark to your exact location in a .pdf file?

Or is there a way to return this button to the application?

I attached a screenshot of the button.