Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (funda kabanzi)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 3 emasontweni adlule

Last reply by gvgr4139 5 ezinsukwini ezidlule

Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (funda kabanzi)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 6 ezinsukwini ezidlule

Last reply by Anton 16 amahora adlule

multiple issues with PiP on Ubuntu

For some time now, I've been experiencing the following issues with PiP: The floating window opens in a random (and annoying) place and does not place itself automati… (funda kabanzi)

For some time now, I've been experiencing the following issues with PiP:

  • The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
  • It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
  • When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
  • When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

Asked by gtpeonta 2 ezinsukwini ezidlule

Link Previews

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the previe… (funda kabanzi)

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Asked by m267 1 usuku oludlule

Last reply by m267 6 amahora adlule

125.0.3 (64-bit) update crashed all 25 open tabs - unrecoverable

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two a… (funda kabanzi)

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

Asked by artistik 6 ezinsukwini ezidlule

Last reply by artistik 6 ezinsukwini ezidlule

Random empty files appearing in c:\

Starting a couple of weeks ago, I began noticing that occasionally (every 2-3 days usually), a few empty files appear in my c:\ folder (Windows 10, as up-to-date as Windo… (funda kabanzi)

Starting a couple of weeks ago, I began noticing that occasionally (every 2-3 days usually), a few empty files appear in my c:\ folder (Windows 10, as up-to-date as Windows ever is). They have names like "wal3A7109C6" (no file extension). Usually 4-5 will be generated at the same time (ie, same timestamp, so within the same second).

When I first noticed them, I (nervously) deleted a batch with no apparent consequences - but I had to activate Administrator privileges to get rid of them. I ran virus scans but have seen nothing unusual.

A few minutes ago, I had Firefox open but minimized to the task bar. I also happened to have c:\ open in a Window I could see. As I tapped to expand the browser, another of the files appeared, and the browser window behaved oddly for a moment, as though about to crash. The last few versions - I'm at 125.0.3 (64 bit) - have been crashing more than I'm accustomed to, but this is the first time I'd considered the browser to be a likely suspect.

Does anyone have any clues/possibilities to offer? It would be much appreciated.

Asked by bantarleton 6 ezinsukwini ezidlule

Last reply by bantarleton 6 ezinsukwini ezidlule

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (funda kabanzi)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Asked by potatokth 1 isonto elidlule

Last reply by potatokth 6 ezinsukwini ezidlule

Copy-paste from LastPass Extension in Firefox through AnyDesk pastes nothing

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find … (funda kabanzi)

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find a Site, and Copy the password, then go directly to an open AnyDesk remote access connection, and Paste (or, lightning bolt menu, Insert from Clipboard), what gets pasted is a single wrong character, NOT the password that IS in the clipboard. (If I paste instead into e.g. a local Notepad window, the actual password gets pasted). I asked AnyDesk support about this, and they confirmed that it's something that Firefox is doing. It shouldn't. Copy is copy. Paste is paste. Why would Firefox do something so that copied text (which just happens to be a password from a password vault extension) pastes wrong when the destination just happens to be a remote desktop client (AnyDesk) to send the password through to complete a login at the remote end? Anyway, how to turn off this wrong behaviour? thank you. (Windows 11 Pro, 64-bit, 23H2, Firefox current - 125.something today, but this has been going on for some weeks at least, AnyDesk version 8 current)

Asked by libove 1 isonto elidlule

Last reply by libove 6 ezinsukwini ezidlule

The Macbook Air trackpad doesn't work on Gmail

Hi there, I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It wo… (funda kabanzi)

Hi there,

I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It works on Safari.

As per the photo, I try to click the calendar icon to open up my calendar and nothing happened.

Asked by irwin8417 6 ezinsukwini ezidlule

Video Stream Won't Play in Background When I Switch Tabs

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please hel… (funda kabanzi)

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please help! Will be using alternate browser until fixed as it's too unwieldy for me to use this way.

Asked by L 6 ezinsukwini ezidlule

hyatt.com still does not work

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "… (funda kabanzi)

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

Asked by janeintoronto 6 ezinsukwini ezidlule

Blue progress bar no longer showing after clicking on download icon in Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but n… (funda kabanzi)

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Asked by jbb2004g 1 isonto elidlule

Last reply by jbb2004g 6 ezinsukwini ezidlule

bookmarks side bar default setting to NO

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. T… (funda kabanzi)

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. The other day a bookmarks side bar suddenly appeared. I have moved it from left side to right side and can delete it temporarily by using CTRL +B, but can't find a way to permanently remove it, i.e. make the default setting so that the side bar doesn't appear. can you help?

Asked by mmzz02468 6 ezinsukwini ezidlule

Last reply by mmzz02468 6 ezinsukwini ezidlule

language

How can I set the default language fir Firefox to English? Currently browsing results always come up in language of my geographic location, for example, Romanian while … (funda kabanzi)

How can I set the default language fir Firefox to English? Currently browsing results always come up in language of my geographic location, for example, Romanian while in Romania. Never had this problem before.

Asked by Gary Bladen 1 isonto elidlule

Last reply by Gary Bladen 6 ezinsukwini ezidlule

Unable to access `community.signalusers.org`

Error raised, Secure Connection Failed An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certifica… (funda kabanzi)

Error raised,

Secure Connection Failed

An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There's also no way to add an exception? Just completely broken at the moment. I have to disable OCSP stapling to get it to work at all, which is less then ideal.

Currently using 125.0.3 (64-bit). I checked for newer versions of firefox and it's not saying anything. Chrome and Edge work fine. Encountered this on an android tablet with firefox, and went to desktop and hit the same thing.

Asked by tswaters 6 ezinsukwini ezidlule

Hacked?

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my dev… (funda kabanzi)

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my devices. I think some one got my account. I changed the password. Can you help me about this topic Kind regards sami

Asked by smu.uludgn 6 ezinsukwini ezidlule