XPCOM problem ONLY with ESET Internet Security protected browsing

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and p… (funda kabanzi)

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and protection). This has not happened before when using/updating Firefox and only just happened when I updated Firefox today to 96.0.2.

I've been browsing the XPCOM queries and have tried the basic reinstall (deleting program folders prior to installing) with no luck, but so far but wanted some clarity prior to trying other things-

Some of the answers here point out that security software can block the folder access when Firefox attempts updates/installs. I attempted an install with Eset paused, but no change. On another computer, a similar problem - a firefox error message occurs when trying to run the Eset protected browsing window, so attempted the same "program folder delete>reinstall" method, only now when clicking the Eset window, it just gives the loading symbol then nothing happens. Again- Firefox also works fine on that computer as well save for the same protected window usage. Not the same error, but still similar enough to think it's related.

Is a safe mode firefox install the next step forward? Should firefox be uninstalled prior to doing so? (Not just deleting the program folders via file explorer, but an actual uninstall process). Or is this something that should be breached with Eset tech support (beyond just pausing the internet protection and functionality, should it be uninstalled prior to firefox reinstall and than installed again afterwards)?

Please advise and thank you in advance!

Asked by q639fn+3xfkbdy00tg38 4 amahora adlule

Last reply by jscher2000 1 ihora elidlule

Saved tabs disappear after I close Firefox

I have a set of tabs (web pages) that I use when I open Firefox. Over the past 4 - 6 weeks the tabs all go away after I shut down Firefox. When I reopen it has a single… (funda kabanzi)

I have a set of tabs (web pages) that I use when I open Firefox. Over the past 4 - 6 weeks the tabs all go away after I shut down Firefox. When I reopen it has a single tab. It is frustrating since I am working on a project and have to reopen 8 tabs.

It worked for many years and now it has stopped.

Help, please!

Asked by dan.cronin.cos 2 amahora adlule

Last reply by jscher2000 1 ihora elidlule

fire fox refresh

Firefox caused a refresh and now I have lost all my extensions etc. A. Why did it do this refresh? B. Is it time for me to now change to a better browser, as now I will… (funda kabanzi)

Firefox caused a refresh and now I have lost all my extensions etc. A. Why did it do this refresh? B. Is it time for me to now change to a better browser, as now I will have to find all re install all my extensions etc. This sucks big time..

Asked by gerryatrick1900 2 amahora adlule

Last reply by jscher2000 2 amahora adlule

  • Kusonjululiwe

I now have "old firefox data" files on my desktop. I appear to have lost all of my data on the browser after an update. How do I restore the files?

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have di… (funda kabanzi)

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Asked by t.hankinson 2 amahora adlule

Answered by jscher2000 2 amahora adlule

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (funda kabanzi)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Asked by david.l.kammeyer 9 amahora adlule

Last reply by FredMcD 2 amahora adlule

Problems wit Firefox 96.0.1

On two different PCs, mine and that of another family member, when we open up Firefox it does not go to the default home page we have set but rather opnes up the last web… (funda kabanzi)

On two different PCs, mine and that of another family member, when we open up Firefox it does not go to the default home page we have set but rather opnes up the last web page we accessed or alternatively we receive a message that it is "having difficulty open that page".

What can be done

Asked by richard.flavel 3 ezinsukwini ezidlule

Last reply by FredMcD 2 amahora adlule

  • Kusonjululiwe

Google.com Results screen looks totally different in Firefox on this machine only

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from mult… (funda kabanzi)

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from multiple backups yet it still shows up like the first picture? on other machines when I use firefox I dont have this issue and I dont have the issue if I use another browser to call up something from google.

Any help someone could give would be appreciated. Thank you

Asked by VaughnMNY1 23 amahora adlule

Answered by jscher2000 9 amahora adlule

  • Kusonjululiwe

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (funda kabanzi)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 inyanga edlule

Answered by K_E_BETSCH 1 inyanga edlule

Firefox & Yahoo mail

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues wit… (funda kabanzi)

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues with features, usability & accessibility to Yahoo Mail. To continue without issues, we suggest that you download Chrome, IE, Safari". What has happened to FF or is it a Yahoo issue? Also, it's only after I click on my mail icon on my home page to open my mail. This is quite annoying to have to click off the box and wait for the page to reload about as fast as NetZero dial-up of the mid 90s.

Asked by Sonny65 9 amahora adlule

Last reply by jscher2000 2 amahora adlule

I can no longer disable dark mode with latest update?

I updating firefox last night and now everything is like its in dark mode. The theme I am using is mostly dark, but it was last updated in 2019, so no changes to the them… (funda kabanzi)

I updating firefox last night and now everything is like its in dark mode. The theme I am using is mostly dark, but it was last updated in 2019, so no changes to the theme. When I open a new tab, the page is black instead of white, etc. Is there a way to disable dark mode without changing my theme? It worked fine before I updated.

Asked by poochyenarulez 5 ezinsukwini ezidlule

Last reply by jscher2000 2 amahora adlule

Change of background colour

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colou… (funda kabanzi)

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colour as per instructions but it will not revert to my original setting

Asked by hbaird38 15 amahora adlule

Last reply by TNorth 3 amahora adlule

How to Enable 3rd party cookies for Kaltura Media Application in Firefox Nightly 94.0a1

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1… (funda kabanzi)

I am unable to enable 3rd party session cookies, which are required for the Kaltura application, in D2L Brightspace for online education courses in Firefox Nightly 94.0a1.

I have tried Kaltura application specific, and my educational institution specific troubleshooting with no change. I have tried changing settings in Firefox Nightly's Privacy and Security Enhanced Tracking Protections and by Managing Exceptions in Cookies and Site Data with no changes.

On the webpage of my course material there is a message that reads: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." under Course Tour Video

I have further troubleshot this issue by managing the same exceptions in Google Chrome where the content is working. I have retrieved the relevant content URLs from the Google Chrome browser Kaltura video and cookie info and used them in Firefox Nightly to allow all appropriate exceptions with no changes.

After all troubleshooting, I have took the step of clearing Cookies, Site Data, History and restarting Firefox Nightly with no changes on the course page and met with the same error message.

How can I resolve this, because I would like to use Firefox Nightly as my preferred browser for my course work?

Asked by Keith Ferrera 3 izinyanga ezidlule

Last reply by cor-el 3 amahora adlule

firefox crashes when on ATT yahoo mail

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manag… (funda kabanzi)

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manager, I see about 20 firefox.exe processes running, so i start ending them all. This is getting annoying, it's probably an ATT probelm due to their stupid ads, but I have tried several times to stop Firefox from running all these processes but you all keep coming back. why so damn many for one window/tab open at a time????

Asked by mjlamb 4 amahora adlule

Last reply by cor-el 3 amahora adlule

Firefox takes a long time to connect to Ookla speed test

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF i… (funda kabanzi)

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF in Task Manager but that made no difference. Rebooted the PC but to no avail. Did these several times but made no difference. However Windows 10 Edge worked.

I restored Windows 10 back a few days & then FF worked. I then updated FF from vers 94 to vers 96. Even after FF indicated it was now vers 96 it still kept checking for updates for probably 10 minutes.

Today I did a few Ookla Speedtests. After clicking “GO” it takes about 30 seconds for the test to start, which does indicate a ping of 10 ms. Ping varies a bit with every test.

If I use the Edge browser it takes only a second or two for the test to start with approx the same ping.

This almost 30 second difference is repeatable. I never noticed such a big difference between the two browsers before.

Why does FF take so long to start the speedtest after clicking "GO"? Does this have something to do with FF vers 96? Or is there something wrong with my FF installation?

Thanks for any suggestions. Thanks

Asked by Mike109 1 isonto elidlule

Last reply by Mike109 3 amahora adlule

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (funda kabanzi)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Asked by oliviag126 10 amahora adlule

Last reply by TNorth 3 amahora adlule

loading wordpress website

i have built my clients website on word press , problem is that when my client opens site on firefox , it took too long to load , while it works perfect with chrome and i… (funda kabanzi)

i have built my clients website on word press , problem is that when my client opens site on firefox , it took too long to load , while it works perfect with chrome and ios , what could be the problem? can anyone please tell me? here is the site link https://sublimationtools.com

Asked by 10jonmuller 4 amahora adlule

Last reply by TNorth 4 amahora adlule

  • Kusonjululiwe

Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (funda kabanzi)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 inyanga edlule

Answered by jscher2000 1 inyanga edlule

An error occurred during a connection to sports.yahoo.com. PR_CONNECT_RESET_ERROR

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_E… (funda kabanzi)

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_ERROR"

I have been using Firefox for years without a problem. This just started.

I can use other browsers with no problems.

Asked by jdhoward1 4 amahora adlule

Last reply by FredMcD 4 amahora adlule

Opening browser brings up data pages before browser starts

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a … (funda kabanzi)

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a computer generated script being typed that usually says" a variance is a difference between...." or something similar and then glitches and the main page then shows up on screen. Its not doing it all the time, but once or twice a day. It started after the last Windows security update last week that was an "urgent" download from Microsoft.

Just thought I would let you know as it seems your security may have a glitch. It happens too fast to get a screen shot or I would include one. Cheers, B.MacDonald

Asked by bmacdonald001 9 amahora adlule

Last reply by FredMcD 4 amahora adlule