Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (funda kabanzi)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 1 unyaka odlule

Last reply by Hithills 1 unyaka odlule

  • Okugcinwe kunqolobane

Adding Trusted Sites

I am trying to use the UPS click-n-ship website and continually have a problem with it accepting certain information. When trying to submit the page it empties the boxes … (funda kabanzi)

I am trying to use the UPS click-n-ship website and continually have a problem with it accepting certain information. When trying to submit the page it empties the boxes and won't let me proceed saying it needs the fields that it just emptied, completed.

Their instructions have said to add their URL to Firefox's trusted sites. I have tried to follow the directions here:

https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus

But there is no menu to the right of the URL box. There is a menu to the far right of the bar that has "New tab", "New Window," "New Private Window," etc.

Also, the URL I am trying to allow access to is a dynamic window that usually involves a session ID and since the session has timed out, it doesn't stay on that URL. How do I add it then?

Thank you in advance for any assistance. I hope this is clear, if not, please let me know and I will try and explain further.

Thank you, Andy

Asked by theandygram 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Primary Language

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it does… (funda kabanzi)

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it doesn't make the change. I've refreshed Firefox. I've removed both French and English as primary language and then chosen English again. Nothing works. Thanks for assistance.

Asked by larrykirsch 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Sorry, the video player failed to load.(Error Code: 101104)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 10110… (funda kabanzi)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

Asked by vincelasch47 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

youtube.com

Hy all,I can't access youtube.com. When I try Mozilla says: Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to… (funda kabanzi)

Hy all,I can't access youtube.com. When I try Mozilla says:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.youtube.com because this website requires a secure connection.

What can you do about it?

www.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

ANY FIX? TNX!

Asked by alt.yd90 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Google play store green install button doesn't work on firefox

When I am on a google play store app page, the green download button doesn't work. What happens: 1. Click the green button 2. The round google processing-icon appears on … (funda kabanzi)

When I am on a google play store app page, the green download button doesn't work.

What happens: 1. Click the green button 2. The round google processing-icon appears on the page briefly 3. Nothing happens, page does not render a pop-up stating the app will be installed on my device

What I tried:

  • Turn off ublock: problem persits
  • Disable all add-ons: problem persits
  • A clean portable version: problem persits
  • Tried on a clean portable google chrome install: everything works (app get's installed)

Problem started 4 or 5 days ago...

I am running Firefox portable 64bit on windows 10. I can just install from the android playstore app, but I need it to work on my desktop like it has always worked.

I someone could help, I'd really appreciate this.

Thanks.

Asked by ron_r 10 izinyanga ezidlule

Last reply by FredMcD 9 izinyanga ezidlule

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (funda kabanzi)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 5 izinyanga ezidlule

Last reply by Terry 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (funda kabanzi)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 iminyaka edlule

Last reply by eileen milla 1 unyaka odlule

  • Okugcinwe kunqolobane

Restoring Browsing History

I accidentally deleted all of my youtube browsing history, and can't find a single way to restore it. I am on Firefox version 90.0.2 (20210721174149), and if anyone could… (funda kabanzi)

I accidentally deleted all of my youtube browsing history, and can't find a single way to restore it. I am on Firefox version 90.0.2 (20210721174149), and if anyone could help me that would be great! (https://support.mozilla.org/en-US/questions/1290163 isn't of any help)

Asked by TheWaddleDee 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Translat a page

When I right click in a page and choose "translate this page(auto/nl)" after a few pages I get the message below. I do not use scripts to translate a page. Is this a FF p… (funda kabanzi)

When I right click in a page and choose "translate this page(auto/nl)" after a few pages I get the message below. I do not use scripts to translate a page. Is this a FF problem or a Google Translate problem? How to solve it?

Asked by jo.wynant 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

PayPal

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I … (funda kabanzi)

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas?

Asked by Boston Cowboy 12 izinyanga ezidlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/browse. That’s all we know.

When trying to login in to Youtube this is the message I get 405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/browse. That’s all we … (funda kabanzi)

When trying to login in to Youtube this is the message I get

405. That’s an error.

The request method GET is inappropriate for the URL /youtubei/v1/browse. That’s all we know.

Asked by georgedyson1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

reCAPTCHA not displaying correctly or working

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is … (funda kabanzi)

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is not displaying correctly to even use, aol shield uses the firefox browser so it displayed the same I believe, can't remember now that I am typing, In Internet Explorer it showed the Box with the checkbox and the string "I am not a robot" but when checked the graphic load circle ran and it came back with the reCAPTCHA didn't make a connection and to check my connection, any idea on how to get this working. Thanks Steve

Asked by bsteveebee 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

PR_END_OF_FILE_ERROR

When I try to open some websites for eg:offensive-security it is showing pr_end_of_file_error message . And when I ping it I got Network not reachable. I did all things f… (funda kabanzi)

When I try to open some websites for eg:offensive-security it is showing pr_end_of_file_error message . And when I ping it I got Network not reachable. I did all things from flushing caches to reconfiguring network but the problem still persists. Please help ?

Asked by V1V2 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule