Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Microphone very quiet when Firefox uses it on Mac

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox. Experiments I ran: people can barely hear me in Google… (funda kabanzi)

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox.

Experiments I ran:

  • people can barely hear me in Google Meets
  • microphone works great in Quicktime (making a recording) when Firefox is running but not receiving audio input
  • microphone is very quiet in Quicktime when running a Google Meet in Firefox
  • microphone is very quiet in Quicktime when running a discord voice channel in Firefox
  • microphone works great in Quicktime when running Google Meet in Chrome

This started maybe ~3 months ago for me. I'd love to see a fix, since Firefox is my favorite browser in most other ways - otherwise I'll have to give up and switch to Chrome at long last :'(

Asked by m.w.loncaric 4 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (funda kabanzi)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Asked by Charitea “profaniTea” Fox 5 ezinsukwini ezidlule

Answered by James 5 ezinsukwini ezidlule

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (funda kabanzi)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 1 inyanga edlule

Last reply by cor-el 5 ezinsukwini ezidlule

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (funda kabanzi)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 isonto elidlule

Last reply by Borys Krasko 5 ezinsukwini ezidlule

  • Kusonjululiwe

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (funda kabanzi)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 2 emasontweni adlule

Answered by zeroknight 6 ezinsukwini ezidlule

can't upload attachments

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does n… (funda kabanzi)

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Asked by core.empowerment 2 izinyanga ezidlule

Last reply by zeroknight 6 ezinsukwini ezidlule

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (funda kabanzi)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Asked by cazzyguy 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Kiosk mode and Firefox popups, cannot suppress them?

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system. I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the comm… (funda kabanzi)

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system.

I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the command line upon system boot). This works fine, and boots up Firefox to the page I want (my web-app) in kiosk mode (full-screen, etc.)

However, I get very annoying popups that are not acceptable for deployments in front of customers. I have tried, but CANNOT suppress all of them, or, when I thought I did, they came back a month later.

Popups:

1. "Keep pesky trackers off your tail. Open my links with Firefox" 2. "Welcome back" 3. Others like this...

These are Firefox browser popups, not related to popups that other websites can put up, and block the entire screen with an overlay until they are dismissed. My deployments are only going to a single web-page that I control (which has no popups) and there is no keyboard on the deployed system, so people cannot navigate elsewhere.

Things I've tried:

1. Firefox is installed via snap, which provides "snapshotting" configuration for the Firefox snap. I loaded Firefox, cleared the annoying dialogs, and then took a snapshot (theorying that I set Firefox configuration when doing this, and I capture that in the snapshot) and re-installed it onto a new system. Still go popups 2. Looked into user.js preferences. I can install this file onto the system, so I looked through https://searchfox.org/mozilla-release/source/remote/shared/RecommendedPreferences.sys.mjs and this is how I initially got all the popups to disable themselves. I looked through that list and tested most of the recommended settings until the popups disappeared. However, after a month or so, I'm beginning to see the popups again.


Any suggestions from Mozilla or others that run into this issue?

Asked by Devin 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (funda kabanzi)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 inyanga edlule

Last reply by NoahSUMO 1 isonto elidlule

  • Kusonjululiwe

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (funda kabanzi)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

Firefox Stops Responding

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (funda kabanzi)

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

Asked by cimlheureux 1 isonto elidlule

Disabling Hotkeys on Mac (Browser)

Hi there, I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Fir… (funda kabanzi)

Hi there,

I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Firefox opening Page Information or Bookmarks.

This is basic browser functionality! People use browsers to write emails and other online documents, and the hotkey combo for things like Bold and Italics on Macs are Cmd-B and Cmd-I. All such websites I use recognize that as a standard, but Firefox insists on using those same commands for browser features I almost never use and certainly don't need hotkeys for.

All the information I'm finding online on how to fix this is deeply unhelpful and far more complicated than I can handle. Can you please tell me if there is a simple way to stop Firefox from pulling up Page Information and Bookmarks as a result of keyboard commands, or at least for me to change what those commands are so that they don't conflict with industry standard commands for text formatting on the vast majority of websites?

-Nic

Asked by Nicolas Carrier 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (funda kabanzi)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Asked by leslie.day 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

  • Kusonjululiwe

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (funda kabanzi)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

Asked by countryman 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

On Mac, when I go into Full Screen mode, I still see the tab bar, address bar, and bookmarks toolbar

I've tried going into Full Screen mode three different ways: Clicking the green MacOS button in the upper left of the window In the Firefox menu in the upper right,… (funda kabanzi)

I've tried going into Full Screen mode three different ways:

  • Clicking the green MacOS button in the upper left of the window
  • In the Firefox menu in the upper right, to the right of the Zoom choice I click the full screen icon
  • Pressing Command+Shift+F

But whatever way I do it, I still see the tab bar, address bar, and bookmarks toolbar rather than a true full screen. Not sure what I'm doing wrong.

Asked by rick707 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (funda kabanzi)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (funda kabanzi)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Asked by jwhawkins 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Mail attachments, website document downloads don't pop-up. Always asked to save; rather than simply pop up and view.

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my… (funda kabanzi)

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

Asked by mlalib1962 1 isonto elidlule