Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Unable to review or rate add-ons

When I display the review page for any installed add-on, I'm unable to submit a review. A few details: 1) I do not see the expected, "Rate Your Experience" link 2) I'm … (funda kabanzi)

When I display the review page for any installed add-on, I'm unable to submit a review. A few details:

1) I do not see the expected, "Rate Your Experience" link 2) I'm logged onto my Firefox account 3) I'm aware it uses different credentials than Mozilla Support 4) I've tried clicking on the yellow stars but it doesn't allow me to rate the plug in or display any new links 5) I've read other forum posts from other users who've experienced the same symptoms

Ideas, anyone? Thanks,

- Fido

Asked by FidoFidoFido 2 iminyaka edlule

Last reply by JJ 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord i… (funda kabanzi)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Asked by Celepito 2 iminyaka edlule

Last reply by lewyes 1 unyaka odlule

  • Okugcinwe kunqolobane

No matter what I do, I am not able to get firefox to open.

I am able to install Firefox, but as soon as I try to open it, after a second a window pops up for probably about 1 frame, and is barely visible. I have tried all of the … (funda kabanzi)

I am able to install Firefox, but as soon as I try to open it, after a second a window pops up for probably about 1 frame, and is barely visible. I have tried all of the things I could, but am not able to fix this.

Asked by QuinnC 2 iminyaka edlule

Last reply by jonzn4SUSE 2 iminyaka edlule

  • Okugcinwe kunqolobane

GOOGLEADSERVICES

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not … (funda kabanzi)

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not load. Just hangs up and gives me a blank page. How do I stop this or remove googleadservices?

Asked by Michael Z. Jody 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (funda kabanzi)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can not googling, but visiting the site directly work

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googli… (funda kabanzi)

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googling on another browser, and it worked just fine. Any idea why/what might cause this? I never touch firewall settings so everything should be on default settings. Thank you

Asked by althemier 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now… (funda kabanzi)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 2 iminyaka edlule

Last reply by -elison- 1 unyaka odlule

  • Okugcinwe kunqolobane

Video problems with web pages

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video … (funda kabanzi)

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video content is not existing. I would like to underline that the content is appearing normally when I use Microsoft Edge.

This is one of the pages: https://rs.n1info.com/vesti/eps-negira-da-je-nabavljao-opremu-za-prisluskivanje-istraga-strogo-poverljiva/

Asked by UmpahPah 2 iminyaka edlule

Last reply by jonzn4SUSE 2 iminyaka edlule

  • Okugcinwe kunqolobane

Issues when composing a hotmail email

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an em… (funda kabanzi)

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an email, the reply will disappear into draft or sent folders, and the original gets thrown into the archive folder (or some other folder). The auto-fill option has a tendency to not include vowels. Any help would be appreciated.

Asked by cjeveringham 2 iminyaka edlule

Last reply by Delenn 1 unyaka odlule

  • Okugcinwe kunqolobane

How to enable text prediction on Firefox?

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already brow… (funda kabanzi)

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already browse the settings? I really need it on my job specially doing reports. We can only use Firefox to access our websites.

Asked by Will Reed 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

FIREFOX SUCKS!!!!!

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never re… (funda kabanzi)

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never reinstalling Firefox ever again.

Asked by arutger5706 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Graphics Not Updating in Background Firefox Windows

Hello, I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefo… (funda kabanzi)

Hello,

I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefox window is covering another (or covered by another program) on the screen, the graphics of the background Firefox window no longer update. I run a software that needs to see these graphics in order to function properly.

Could you tell me which version this stopped working and if there are plans to reverse whatever change you made?

Thanks, Kyle

Asked by kylerafuse14 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (funda kabanzi)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 iminyaka edlule

Last reply by jeyson1099 2 iminyaka edlule

  • Okugcinwe kunqolobane

Lost Passwords...again!

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since… (funda kabanzi)

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

Asked by Bill 2 iminyaka edlule

Last reply by MaxLen 1 unyaka odlule

  • Okugcinwe kunqolobane

Can Firefox automatically start new session after crash, without user input?

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts? Context: This is for a disabled person who… (funda kabanzi)

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts?

Context: This is for a disabled person who cannot use input devices: I start her computer every morning before going to work and load a long Youtube playlist of videos, so she doesn't have to do anything. But if Firefox crashes 5 minutes after I left, she cannot restart anything herself and has to wait until I come back.

Any ideas?

Asked by BlueShirt 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

trying to sign in to Firefox from another computer gets message - "Blocked by content security Policy" how can I fix this?

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by co… (funda kabanzi)

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by content security Policy" so how can I fix this?

Asked by Peter 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

MyAirris modem,router is locked out for to many attempts

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on y… (funda kabanzi)

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on your website and i got out of it by accident when I found a security site on fire fox an it was in Preferences and it was listed as do not allow and allow, clicked on allow and that whole mes cleared instantly. did I write this down, no I will remember it SURE . cold you please tell me where it is

Asked by builder 2 iminyaka edlule

Last reply by jonzn4SUSE 2 iminyaka edlule