Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Firefox & Word Files in Read-only Mode

This problem has only occurred in the last 24 hours: a) I access a Word file with Firefox (maybe an e-mail attachment, maybe directly from an e-learning site); I tell Fi… (funda kabanzi)

This problem has only occurred in the last 24 hours:

a) I access a Word file with Firefox (maybe an e-mail attachment, maybe directly from an e-learning site); I tell Firefox to Open With Word 365; the file opens, but only in Read-only mode - I cannot edit the document at all; I cannot change this status from within Word 365.

b) I access the very same file from the very same source but now tell Firefox to Save File to my Desktop; I then open the file with Word 365 - it opens 'normally'; I can edit the document straight away.

Yesterday, it did not matter if I did a) or b), I could always edit the document straight away (Read-only was never 'forced' on me).

As extra background, I have turned off every Protected View feature in Word 365 which I can find - does not help at all.

I want to be able to go back to option a): Open With Word 365, NOT have 'Read-only' & be able to edit the document immediately.

Asked by SCW 1 unyaka odlule

Last reply by SCW 1 unyaka odlule

  • Ikhiyiwe
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Make firefox my default browser permanently. Windows10 changes it back when rebooted.

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults … (funda kabanzi)

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults apps in control pannel settings and set Firefox as the default which sets the default to satisfy the setting menu which then reports that firefox is now the default browser. The next time I turn on the machine or reboot and check the settings menu I discover that firefox is not the default web browser. How do I set firefox as the default browser permanently so that I won't have to do this each time I start the computer? Thank You.

Asked by bt.linder 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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  • Okugcinwe kunqolobane

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (funda kabanzi)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Local storage event listener not working in Firefox

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script… (funda kabanzi)

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this:

window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected.

Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Asked by wolfskinn 1 unyaka odlule

Last reply by sea1jxr 1 unyaka odlule

  • Okugcinwe kunqolobane

Web Developer Tools - How to change font family for inspector HTML elements

If I have the inspector open from Web Developer tools, I can see the HTML elements presented under that tab. Is there anyway in Firefox's configuration settings that we c… (funda kabanzi)

If I have the inspector open from Web Developer tools, I can see the HTML elements presented under that tab. Is there anyway in Firefox's configuration settings that we can change the font-family for the HTML view under this Inspector area? (not globally for all of Firefox). If so, where or how can we make the adjustment?

Asked by kensley.lewis 1 unyaka odlule

Last reply by Jongore 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox extremely slow when loading videos. Included firefox profiler report in post.

Hello, whenever I visit websites with embedded videos Firefox is loading the website extremely slowly. I have tried using safe/troubleshoot mode, but that did not fix the… (funda kabanzi)

Hello, whenever I visit websites with embedded videos Firefox is loading the website extremely slowly. I have tried using safe/troubleshoot mode, but that did not fix the issue. Here is a link to my firefox profile report: https://share.firefox.dev/3lsJaxm

Asked by vunvnn 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to connect to Google (www.google.com) after router change.

I recently changed to a 4G network based router because of poor internet speeds in the area. Since changing I have noticed that when using my TP-Link AC1900 network adap… (funda kabanzi)

I recently changed to a 4G network based router because of poor internet speeds in the area.

Since changing I have noticed that when using my TP-Link AC1900 network adapter, I can no longer access www.google.com specifically. I can still access the site on Edge (using the adapter) and when I change from the adapter to the primary wifi card in the laptop, Google works again in Firefox.

Due to the things I've tried (listed below) I've come to believe that it must be some strange interaction between the adapter, firefox, and the network.

I've tried the following: - Deleting all cookies and data - Reset all preferences in Firefox - Disabling and re-enabling addons - Fresh install of Windows (including Firefox) - Reinstalling TP-Link Drivers - Changing DNS to Googles servers - Firefox network settings (no-proxy etc...) - Checking the firewall settings on Windows (disabling, allowing firefox.exe, etc...) - Restarting the router - Changed some of the DNS settings in about:config, but resetting after to be sure

I've looked around for pretty much every similar post, some people saying the issue resolved itself, but any solutions I've found so far haven't worked. This is beginning to become a bit frustrating as I mainly use Google to search :( Hopefully someone who's had a smilar issue can help me resolve it, thanks!

Asked by Seakras 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New Comment Popup

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup win… (funda kabanzi)

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup window.

Asked by 1artworkz 1 unyaka odlule

Answered by 1artworkz 1 unyaka odlule

  • Okugcinwe kunqolobane

The WidevineCdm plugin has crashed

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account… (funda kabanzi)

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

Asked by kapil kumar 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox 110.0 does not run after update

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of… (funda kabanzi)

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of course with profile folder erase) doesn't fix the problem. I have tried both x64 and x86 versions.

The previous version installation (109.0.1) works fine.

There are some screenshots included. I use Windows 7 on Ryzen 7 2700X processor. Could you please advice, what can be done here?

Asked by VZtXRbQfVD 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Email used to sign up with Mozilla is no longer active

I am trying to add a secondary email and then make it primary, but the system wants me to verify my primary email, which I've long since deactivated. Can you please chang… (funda kabanzi)

I am trying to add a secondary email and then make it primary, but the system wants me to verify my primary email, which I've long since deactivated. Can you please change [edited] @yahoo.com to [edited] @gmail.com

I would like NOT to lose my bookmarks, etc. Thank you! :)

Asked by daffodyl1 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

bank blocked by firefox

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is fir… (funda kabanzi)

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is firefox going to "fix" this?

Asked by hijano 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
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How can I revert to a prior version of Fire

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows … (funda kabanzi)

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows them as installed.

I can't live with this version; most of my prior add-ons are not accessible (no symbols to click on even though Firefox says they are installed). The others are missing or require me to access the application menu plus several more clicks, instead of single-clicking an icon on the Firefox header.

How can I get back to the prior version (without having to determine and save/restore everything else that changed in my Win 10 sysres since the current Firefox was installed)?

Asked by car-nuts 1 unyaka odlule

Answered by car-nuts 1 unyaka odlule

  • Okugcinwe kunqolobane

Not populating saved logins

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and d… (funda kabanzi)

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and does not allow me to select my saved username and password. So far, I have tried restarting my computer and unchecking and checking the auto fill option in settings. Please help!!!

Asked by ajalexander41 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
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Google Apps UI Absent

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons sho… (funda kabanzi)

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons should be denoting what each button does are empty - I do not have any extensions, plugins, or themes installed that would be causing this. I did install the Dark Reader extension to see if it would show icons when using it, which it did not. It actually is not exclusive to the toolbar, as drop-down menus that would normally have icons do not either. I tested in both Microsoft Edge and Chrome and this issue does not arise on either.

While Docs has been the primary issue, it persists across all Google Drive apps (Sheets, Slides, Drawings, and more). My version of Firefox is up to date and I am on an HP laptop running Windows 10. If anyone is able to help diagnose the issue at hand or direct me to another support thread where this issue has been resolved, it would be highly appreciated. Thank you so much!

Asked by Anya Elise 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox hangs up

If I have to go more than 2 steps into a web site, example accessing my propane account, Firefox hangs up and I need to use a different browser to access my account. This… (funda kabanzi)

If I have to go more than 2 steps into a web site, example accessing my propane account, Firefox hangs up and I need to use a different browser to access my account. This happened with ChatGPT, when I got to the log in page Firefox hung up, I used the CCleaner browser to get into the website. I'm guessing I have something setup in the security settings of Firefox that's blocking me.

Asked by Henry Barrett 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Manage extension shortcuts in Firefox Mouse wheel/drag

Hi! I want to customize controls like explained here: https://support.mozilla.org/en-US/kb/manage-extension-shortcuts-firefox How do I bind mouse wheel up/down? Or ctr… (funda kabanzi)

Hi!

I want to customize controls like explained here: https://support.mozilla.org/en-US/kb/manage-extension-shortcuts-firefox

How do I bind mouse wheel up/down? Or ctrl + mouse drag left for example?

Asked by wybqogzigoxruxdhnp 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is using a very old geolocation

Whenever any website asks to access my location, and I allow it, Firefox tells that website that I am in a faraway place that I last visited over a year ago. What's worse… (funda kabanzi)

Whenever any website asks to access my location, and I allow it, Firefox tells that website that I am in a faraway place that I last visited over a year ago. What's worse, this place happens to be a very niche medical facility, which is upsetting as I don't expect to be revealing my medical history just by allowing access to my location.

I am not using a VPN or proxy or anything of that sort. If I look up my IP address in GeoIP2 or iplocation.net, it shows the correct city that I am actually in. How can I force Firefox to update my location (or at least, get it to uncache this old location)?

I'm using Firefox 109.0.1 on Ubuntu 22.04.1 LTS.

Asked by Hayden Schiff 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Open desktop shortcut in a new window

Hello, I have a following question to this: https://support.mozilla.org/en-US/questions/1287367 What do I have to add to URL field to open the link in the new window? … (funda kabanzi)

Hello, I have a following question to this: https://support.mozilla.org/en-US/questions/1287367

What do I have to add to URL field to open the link in the new window?


Thanks for your help.

Asked by bergmann.michal1 1 unyaka odlule

Last reply by bergmann.michal1 1 unyaka odlule