Firefox doesn't load any site, but other browsers can

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (funda kabanzi)

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

Asked by parietinae 1 isonto elidlule

New install, wrong email address choice.

New install of Firefox set up with a 'wrong' email account. Tried to use the 'Mozilla account' page to fix this by using secondary email and then making it primary. Bu… (funda kabanzi)

New install of Firefox set up with a 'wrong' email account. Tried to use the 'Mozilla account' page to fix this by using secondary email and then making it primary. But the secondary email I want to use is not allowed by Firefox giving an 'Account already exists' error. What should I do?

Asked by harrigaauburn 13 amahora adlule

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (funda kabanzi)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 isonto elidlule

Last reply by Borys Krasko 1 isonto elidlule

  • Kusonjululiwe

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (funda kabanzi)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (funda kabanzi)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 2 emasontweni adlule

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (funda kabanzi)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (funda kabanzi)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 2 emasontweni adlule

Last reply by zygdresze1 2 emasontweni adlule

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (funda kabanzi)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Firefox HTML Document 0 Bytes Download

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and htt… (funda kabanzi)

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

Asked by Husker 4 ezinsukwini ezidlule

Last reply by Husker 4 ezinsukwini ezidlule

  • Kusonjululiwe

Import Data from older Version

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?… (funda kabanzi)

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?

Is it completely impossible to recover data not created with the same firefox version?

Asked by ff124 4 ezinsukwini ezidlule

Answered by cor-el 4 ezinsukwini ezidlule

How to return to previously viewed tab when I close a tab, without extensions.

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to ret… (funda kabanzi)

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

Asked by CatFox 5 ezinsukwini ezidlule

Last reply by CatFox 4 ezinsukwini ezidlule

APK file downloading issue

"I'm encountering difficulties downloading APK files using Firefox. The downloads either fail to initiate or get stuck midway. I've tried various troubleshooting steps wi… (funda kabanzi)

"I'm encountering difficulties downloading APK files using Firefox. The downloads either fail to initiate or get stuck midway. I've tried various troubleshooting steps without success. Seeking advice on resolving this issue promptly."

Asked by Lee Payne 1 usuku oludlule

Last reply by zeroknight 29 imizuzu edlule

4K YouTube Videos Stuttering One One Specific Channel

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving For some reason anything above 1080p gives me bad stutteri… (funda kabanzi)

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

Asked by Mattt_PC 4 ezinsukwini ezidlule

Last reply by cor-el 36 imizuzu edlule

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (funda kabanzi)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 2 ezinsukwini ezidlule

Last reply by bill 4 amahora adlule

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (funda kabanzi)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule