Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (funda kabanzi)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Can't open links in a new tab

I am using Windows 11 on a new HP laptop. I had the same issue on my old HP laptop with Windows 10. Sometimes, I cannot ctrl-click on a link and open it in a new tab. It … (funda kabanzi)

I am using Windows 11 on a new HP laptop. I had the same issue on my old HP laptop with Windows 10. Sometimes, I cannot ctrl-click on a link and open it in a new tab. It always opens in the same tab. I know there are html links and javascript links. Is it possible that the person designing the page makes it not possible to open in a new tab?

Asked by somelton 1 unyaka odlule

Last reply by somelton 1 unyaka odlule

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How do I set my location with latitude and longitude?

I want to allow websites access to my exact location. Where in about:config preferences do I set this up? I have read many confusing threads about this all over the web. … (funda kabanzi)

I want to allow websites access to my exact location. Where in about:config preferences do I set this up? I have read many confusing threads about this all over the web. And I may have messed up a few of those preferences. So please tell me about related preferences and what their settings should be too.

I also want to block all other location info such as from my IP, Google, wifi, cell towers, etc.. So that the websites only get the exact latitude and longitude. It is easy for me to get my exact latitude and longitude by searching for my address on Google Maps. The latitude and longitude is in the resulting URL.

I am on a desktop PC using Windows 10 Pro.

Asked by firelight 1 unyaka odlule

Last reply by Mich 1 unyaka odlule

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Push notifications

I checked the box in privacy settings to "Block new requests asking to allow notifications". But I am constantly asked by multiple web sites if I will allow them to send… (funda kabanzi)

I checked the box in privacy settings to "Block new requests asking to allow notifications". But I am constantly asked by multiple web sites if I will allow them to send me notifications. I despise the very idea of push notifications and will never use them or allow them. If this option in settings does not work, then why is it there? Is there a way to make the browser impervious to push notification requests?

Asked by deaddrake 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Bookmarks background

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show… (funda kabanzi)

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show up with a black background.

Previous versions of Firefox didn't have this glitch.

Thanks if you can help.

DM

Asked by dog_star 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (funda kabanzi)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Asked by JustLeon 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How to set Custom URL under Settings - Home - New Tabs and Windows

How do I set a Custom URL fora new tab under: "Settings - Home - New Tabs and Windows"? Under "Home Page and Windows", there is a "Custom URL" option, but NOT under "New… (funda kabanzi)

How do I set a Custom URL fora new tab under: "Settings - Home - New Tabs and Windows"?

Under "Home Page and Windows", there is a "Custom URL" option, but NOT under "New Tab". There is NO "Custom URL" under the drop-down list, only "Firefox Home (Default)" or "Blank Page".

I want to be able to set the default URL Home page when opening a new "tab" (as well as when I create a new window. For example, when opening a new tab, I want to set the default Home page for the new tab to be Google.com.

I am running a PC with Windows 10 and the latest level of Firefox.

Asked by lundew 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Excessive ping spikes every five to six seconds

Just recently Firefox has started to negatively affect my network connection, seemingly only after video playback has happened. Every fix to six pings the time jumps up f… (funda kabanzi)

Just recently Firefox has started to negatively affect my network connection, seemingly only after video playback has happened. Every fix to six pings the time jumps up from the normal range (less than 100ms) to 2-3,000 ms and then returns to normal. This only happens with Firefox and seems to happen mostly when/after video playback has happened but can also happen without video playback. I have started FF without addons as well as in Safe Mode and it still occurs. As soon as I close FF the ping returns to normal and network stability resumes.

Asked by dominexjudex 1 unyaka odlule

Answered by dominexjudex 1 unyaka odlule

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viewing, saving, and deleting cookies

This is just a complaint . . . Settings>Cookies and Site Data>Manage Data does not show the server that set a cookie, it only shows the domain -- e.g. domain.com, n… (funda kabanzi)

This is just a complaint . . . Settings>Cookies and Site Data>Manage Data does not show the server that set a cookie, it only shows the domain -- e.g. domain.com, not https://www.domain.com or even www.domain.com However, Settings>Cookies and Site Data>Manage Exceptions requires the complete server name. If I don't include "https://" or "http://" it adds them. This makes it difficult or impossible to actually manage exceptions; I can't specify which cookie(s) I want to allow, block, or save if I can't see the data that's stored.

Why can't I choose a domain in Manage Data and get a Manage Exceptions pop-up?

Asked by whatsit1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Phantom Ad-Blocker

I am beginning to be asked by websites to turn-off ad-blocker. Just realized that Firefox has an ad-blocker embedded in its software. When I go to Add-ons & Extension… (funda kabanzi)

I am beginning to be asked by websites to turn-off ad-blocker. Just realized that Firefox has an ad-blocker embedded in its software. When I go to Add-ons & Extensions, Ad-Blocker is not listed so that I can turn it off. Suggestions on finding ad-blocker and having the ability to turn it off and on would be appreciated. Thanks

Asked by leemann12 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Foxnews comments disappeared after update

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews websi… (funda kabanzi)

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews website disappeared completely. I can still login and out but nothing appears for any article comments. I see the comments are still there when I open a Chrome browser on my Android phone so I know Fox didn't discontinue user commenting. I have looked at add-ons, ad blockers, etc but no success reactivating this feature.

Anyone else having this problem? If so, is there a known cause/solution? Thanks

Asked by allenpalmer97321 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Firefox tabs crashing

Hi! In my setup Firefox tabs keeps crashing for about one week (not sure when it was really starting). In most cases, only one tab crashed and others contiune to work. O… (funda kabanzi)

Hi! In my setup Firefox tabs keeps crashing for about one week (not sure when it was really starting). In most cases, only one tab crashed and others contiune to work. Only sometimes a second tab crashes at the same time. I also tried the safe mode but the crashes continued to happen.

Here are some crash report ids.

  • bp-424febad-20de-4a47-b610-8a6840230101 1/1/23, 22:16
  • bp-8458651d-76c9-4ddb-ab47-ab1ea0230101 1/1/23, 21:28
  • bp-ba2ecd2d-d5e1-4119-9fba-623820230101 1/1/23, 22:31
  • bp-0a25fe65-005b-4440-831f-e49d40230101 1/1/23, 22:31
  • bp-66efb533-1649-470d-8d19-ad0ed0230101 1/1/23, 22:31
  • bp-ebe8d424-07d5-4aa8-a985-ba1380230101 1/1/23, 22:31

I would love hearing from you soon! =)

Asked by dark.kamui 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Keybinds

How do I get rid of keybinds or at least change them it's really annoying when I'm working on stuff and i try to close one tab and then i close the entire window by accid… (funda kabanzi)

How do I get rid of keybinds or at least change them it's really annoying when I'm working on stuff and i try to close one tab and then i close the entire window by accident by fat fingering shift.

Asked by 07ricardov 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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Can't get gmail.com email

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown becau… (funda kabanzi)

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by John 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Firefox only: on opening link for Youtube video this video starts but after 0.5...1s stops; Play button must be pressed to continue.

Youtube video starts but after 0.5...1s stops, returns to intro splash screen of the video with 'Play' button on it. The play button should be pressed to start the video… (funda kabanzi)

Youtube video starts but after 0.5...1s stops, returns to intro splash screen of the video with 'Play' button on it. The play button should be pressed to start the video. The video may be selected on the main page of Youtube or started by entering link to the video - it stops in any case. The same problem when Autoplay is selected: the 2nd video starts then stops after 0.5...1s.

No such problem in MS Edge browser on this PC.

Asked by bvn123 1 unyaka odlule

Answered by Mich 1 unyaka odlule

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Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (funda kabanzi)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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SNAP has made Firefox useless.

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoni… (funda kabanzi)

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoning you.

Asked by gagorecki 1 unyaka odlule

Answered by cor-el 1 unyaka odlule