Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

How do I restore Old Firefox data after a refresh?

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages … (funda kabanzi)

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages using my passwords. The login pages say either my username or password is incorrect but they're not. When I click on "Forgot password" and give my email address, it says they'll send me an email to reset my password, but the email never comes.

How can I get my old settings back?

Thanks

Asked by davehallmusic 2 emasontweni adlule

Last reply by Terry 2 emasontweni adlule

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Firefox Relay

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's tell… (funda kabanzi)

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Asked by Yolanda 6 izinyanga ezidlule

Last reply by AliceWyman 6 izinyanga ezidlule

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (funda kabanzi)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 5 izinyanga ezidlule

Last reply by cggelwicks 1 isonto elidlule

Dashlane extension not working

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on? I've used Das… (funda kabanzi)

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

Asked by Eli 4 izinyanga ezidlule

Last reply by Dropa 4 izinyanga ezidlule

Sub-Folders don't show up in my bookmarks

Hi All, A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's… (funda kabanzi)

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Asked by estfor.sk 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Evernote Webclipper icon/usability

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extensi… (funda kabanzi)

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extension icon to the toolbar. Clicking on that put me back on the add-ons page, did not open the extension. I restarted, restored defaults, removed and re-installed Evernote still no go. VERY frustrated. Any ideas from anyone welcome. Thanks.

Asked by edithpatterson1 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d430802… (funda kabanzi)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 2 izinyanga ezidlule

Last reply by Wayne Mery 1 inyanga edlule

Firefox 108.0.1 now sorts Window-menu items alphabetically, and I can't find anything

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from C… (funda kabanzi)

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

Asked by dvinas 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Google image search not working in Firefox

It used to be when I would do a google search, and click on images, I'd get lots of results I could scroll through. Now, when I do this on Firefox, I get some little boxe… (funda kabanzi)

It used to be when I would do a google search, and click on images, I'd get lots of results I could scroll through. Now, when I do this on Firefox, I get some little boxes of categories at the top, a line of ads, one image result, and some text that says "Looks like you've reached the end." This doesn't happen with other browsers. What's wrong? How can I get Firefox to work with Google image search again?

Thanks!

(Images: Firefox results vs. same Google search in Chrome).

Asked by robinsongabriel64 3 emasontweni adlule

Last reply by Terry 3 emasontweni adlule

CMD+Mouse Wheel to Zoom in Firefox for macOS [Fix Firefox 109.0 Intentional Bug]

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "… (funda kabanzi)

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "avoids accidental zooming and matches the behavior of other web browsers on macOS." However, it causes severe trouble for productivity users and the large user community who use a mouse and keyboard.

Could you please let me know how the highly popular and practical zoom in/out using cmd+mouse wheel could be re-enabled in Firefox 109.0?

Also, I would like to ask Mozilla to respect user decisions and let them choose whether they prefer to disable Ctrl or Cmd + trackpad or mouse wheel (scrolls the page instead of zooming) or use it.

Thanks

Asked by Ash 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Lost passwords after update

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profile… (funda kabanzi)

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data.

I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords.

How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

Asked by ausjia13 1 isonto elidlule

Last reply by Terry 1 isonto elidlule

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failed Firefox updates

Dear Firefox Community I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefo… (funda kabanzi)

Dear Firefox Community

I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again.

I’m currently using Firefox 78.8.0esr. It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg). Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear. I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having).

Can you explain what is happening please, and how I can overcome this?

Thanks,

Steve Charters


edited email from public and search/spam bots view as this is a public community forum. Also moved this thread from iOS section (for iPhones/iPad) to desktop Firefox section as you are using a Mac.

Asked by Steve Charters 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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colors

In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I can… (funda kabanzi)

In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I cannot even get the box below where I say yes to getting email when the question is answered. Twitter is a bunch of boxes and outlines now, and doesn't look at all as Twitter used to look. I have tried turning the Mac on and off. This is a desktop computer.

Asked by julie.damerell 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Webpages and graphics NOT loading correctly

Hello community, please help: I'm running a macbook Pro with macOS Big Sur Version 11.4 I'm using Firefox 91.0.1 (64-bit) For some reason - maybe an update - websites and… (funda kabanzi)

Hello community, please help:

I'm running a macbook Pro with macOS Big Sur Version 11.4

I'm using Firefox 91.0.1 (64-bit)

For some reason - maybe an update - websites and images are no longer loading correctly. I've attached some screenshots (comparing Chrome to Firefox) so you can see the issues.

Please help me get FF back to normal. Its basically useless for now.

Thanks, Jason

Asked by jasonjoyner1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Images not loading on ios

Hi volunteers, thank you. I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version. Until last week everything was fine - -then a… (funda kabanzi)

Hi volunteers, thank you.

I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version.

Until last week everything was fine - -then all of a sudden images and icons on some website were not loading properly, if at all. like www.microsoft.com and www.mandalina.com . The images are fine on Safari just not FF.

I erased FF and cleaned everything and uploaded a new browser, same problem.

Have I accidentally done something ?

Thanks

Asked by thomas211 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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problem os sites not showing correctly on MacAir when using Firefox

Good morning, I face a problem since last wednesday with my MacAir (the sites I use are not showing properly (police characters, color). This only happens on my MacAir (… (funda kabanzi)

Good morning,

I face a problem since last wednesday with my MacAir (the sites I use are not showing properly (police characters, color). This only happens on my MacAir (not on my Imac nor on my Ipad) and only when on Firefox (correct on Safari). see the screen captures below. The first one is on Safari, the second on Firefox.

Can anyone help me. Thanks Annie

Asked by anniepatureau 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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the Firefox browser cannot access google.com

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed … (funda kabanzi)

MacOS Big Sur, when using the "Clash for window" software to open the system proxy, the Firefox browser cannot access google.com, but other websites can be accessed

Asked by khadron 1 unyaka odlule

Last reply by JP 1 unyaka odlule