Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

YouTube page will freeze and display a grey screen with a loading symbol for 1-5 minutes.

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue Problem type: Site is not usable Description: Page not loading… (funda kabanzi)

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue

Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue

Asked by Miles 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Can't view some elements on websites

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at … (funda kabanzi)

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Asked by Cindy 1 unyaka odlule

Last reply by IanRestrepo 1 unyaka odlule

BROWSER HIJACKER

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it r… (funda kabanzi)

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Asked by Ross29 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox keeps lagging ever 20 - 30 seconds for about 3 4 seconds then back to normal.

The list things that i have already tried Troubleshoot mode Restarted Firefox and computer several times.( didn't fix anything ) Turned off hardware acceleratio… (funda kabanzi)

The list things that i have already tried

  1. Troubleshoot mode
  2. Restarted Firefox and computer several times.( didn't fix anything )
  3. Turned off hardware acceleration when available

thank you!

Asked by Dr.Lucifer 11 izinyanga ezidlule

Last reply by lazizakhmedov1014 11 izinyanga ezidlule

why do my add-ons keep getting disabled?

why do my add-ons keep getting disabled? ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff develo… (funda kabanzi)

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Asked by digirl 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Lost tabs after refreshing Firefox.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them? … (funda kabanzi)

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

Asked by lilou k. 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Firefox Tab Groups Would be Very Helpful

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely c… (funda kabanzi)

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely considering using Edge over Firefox due to them having better tab groups which I never though I would say. Please implement a simple tab folder, literally just what current Edge has. It is a very useful basic feature and I would really love to have it included in my favorite browser I have been using for over a decade. Thank you.

Asked by ftwelve 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (funda kabanzi)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (funda kabanzi)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 izinyanga ezidlule

Last reply by JohnQ Public 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Netflix video quality is stuck at 960x540p

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was r… (funda kabanzi)

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Asked by Pat 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Odd banner of script on different webpages

There has been this odd banner of scripts on certain web pages for a while now and I'm not sure what it is or how to stop it. I don't know what the problem could be. … (funda kabanzi)

There has been this odd banner of scripts on certain web pages for a while now and I'm not sure what it is or how to stop it. I don't know what the problem could be.

Asked by k_tu 4 izinyanga ezidlule

Last reply by Rasimore Fashions 3 izinyanga ezidlule