Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Your pop-up for hiding my email address

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common. When I am trying to login to one of … (funda kabanzi)

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

Asked by dan.antion 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Firefox on Linux freezing with 5-8 tabs open

I am running Firefox 122.0 on Ubuntu 22.04. When I have a decent number of tabs open, firefox will often randomly decide to lock up completely. GUI is almost entirely unr… (funda kabanzi)

I am running Firefox 122.0 on Ubuntu 22.04. When I have a decent number of tabs open, firefox will often randomly decide to lock up completely. GUI is almost entirely unresponsive. I can right click the menu bar area and get the Menu Bar/Bookmark Options/etc. context menu, but it's also screwed up (2 options that are normally there are completely missing). This has occurred for a year or so. Originally, I used the snap version but recently backed up and switched to installing from .deb. Still the same issue. I saw recommendations for turning off hardware acceleration, and that didn't prevent the problem. Running `top`, I see that I always have plenty of memory (at least 10G free) free and worst case 1 thread is being run 100% but the others are hardly being utilized. No crash reports are generated (I will pkill firefox to stop it). Addons and extensions are all disabled.

I recently realized that hitting the windows key with firefox frozen will allow the web page to show again, but it's back to frozen. I keep hitting the windows key, and it will unfreeze just momentarily to show me the current webpage that is up. I can also Ctrl+N and open a new window, and the new window works perfectly fine independent of the completely frozen first window.

Asked by veto1024 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

page has infinite reloading

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite rel… (funda kabanzi)

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Asked by elhaddajiotmane 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

My mouse cursor and pointer dissapears when I move it over firefox.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. … (funda kabanzi)

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

Asked by richard.p.way 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

History is only kept for three months

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon The problem emerged about a little over a year ago (around September 2022). It started with an installation of fir… (funda kabanzi)

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

  • going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
  • going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
  • removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
  • In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

  • I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
  • result of an update, don't know which though
  • certain extensions (I haven't went through them individually since I installed a lot)

My questions:

  1. How to stop Firefox from doing this ever again?
  2. Alternatives of storing history if nothing works
  3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
  4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

Asked by EndemicSeason 3 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (funda kabanzi)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Five9 Softphone Extension Versions .... rejected

Hello Mozilla, I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every … (funda kabanzi)

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

Asked by jorge spiropulo 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

Is-it time to set Zoom in or out as pinch zoom as the default behavior

Why is mousewheel.with_control.action = 5 not the default in 2024 ? or at least an accessibility features ? I have multiple over the years had to help my older … (funda kabanzi)

Why is mousewheel.with_control.action = 5 not the default in 2024 ? or at least an accessibility features ? I have multiple over the years had to help my older parents with `broken` website due to the actual default increasing the font size instead of behaving as a pinch and zoom

Asked by SadCl0wn 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Print overlaps on some web pages

Hi - I have been getting printing 'overlaps' for a better way of describing it, and this happens randomly. It happened yesterday and today, and today it was with WhiteStu… (funda kabanzi)

Hi - I have been getting printing 'overlaps' for a better way of describing it, and this happens randomly. It happened yesterday and today, and today it was with WhiteStuff.com and Preloved.co.uk. Is that something that I need to fix or is the problem with the website owners? Thank you!

Asked by Longmountain 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Firefox version 122 eliminated nice shortcut to add Search Bar in Toolbar

RE: Settings and Search _1. Go to Firefox SETTINGS __ _2. From SETTINGS, click on SEARCH __ _3. Attached snippets / screenshots show nice shortcut to toggle on-o… (funda kabanzi)

RE: Settings and Search

_1. Go to Firefox SETTINGS __

_2. From SETTINGS, click on SEARCH __

_3. Attached snippets / screenshots show nice shortcut to toggle on-off auxiliary Search Bar on the Toolbar. Version 121.0.1 has the shortcut. Version 122.0 does not have the shortcut. __

_4. Please issue an update that will restore this shortcut. __

_5. FYI, I did figure out that you can navigate to SETTINGS, MORE TOOLS, CUSTOMIZE TOOLBAR, and FIND in order to add or remove the auxiliary Search Bar on the Toolbar. But the shortcut in illustrated in the screenshot of Version 121.0.1 was so much simpler!

Asked by johnmichaelgrant 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Logging on to online banking

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Ran… (funda kabanzi)

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Rang Santander and they suggest it is a browser problem. Have tried a number of things but problem persist

Asked by john.mullen2 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Ctrl+Shift+T opening new tabs instead of restoring closed ones

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting. In short, it's opening a default … (funda kabanzi)

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting.

In short, it's opening a default new tab when I press that combination, rather than reopening the last closed tab, as is its normal function. The problem is not that the tabs themselves are lost -- the "Reopen Closed Tab" drop-down menu entry is still available on right-click, and seems to function as expected. Similarly, I checked about:config to see if there was a problem with sessionstore or sessionrestore, both of which are at their default settings and can't be causing this. Rather, something about the combination itself is no longer working.

I ran Firefox in Troubleshoot Mode to see if any of my settings were causing this. The problem persisted there, so that doesn't seem to be the case.

A little over a month ago, I got a new phone and synced up my desktop and mobile (Android) Firefox tabs, which I hadn't done previously. This is really the only thing I can think of that would lead to any issues, but it's impossible to match the timeframes -- I noticed this problem today, five hours ago. (The failure for ctrl+shift+t to work includes tabs that were opened from mobile sync.) I make heavy use of this keyboard shortcut and would've noticed it earlier if it started earlier.

Something about Ctrl+Shift+T itself is not properly being 'translated'. Ctrl+T works as expected (opens a blank tab), which is the same thing the Shift version is doing. Both my Ctrl and Shift keys are working fine in other respects (e.g. shift key capitalizes letters and adds special characters), so it's not keyboard hardware. It's not "inconsistent" -- it consistently works for everything else, and consistently doesn't work for this.

I'm using Firefox 122.0 on Windows 11.

Asked by vaticidalprophet 3 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Firefox 122.0b9 stops responding when the file dialog is triggered

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching… (funda kabanzi)

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Asked by TheTank20 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

cannot load or login

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT Please tell me what to do. I cannot find any reference… (funda kabanzi)

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by jderek 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

FF freezes

Last months problem with Firefox, one process goes to 11-20% cpu usage+-, firefox does not load sites, freezes, after some time works again. Tried every solution and noth… (funda kabanzi)

Last months problem with Firefox, one process goes to 11-20% cpu usage+-, firefox does not load sites, freezes, after some time works again. Tried every solution and nothing. I have to wait or restart Firefox. I have similar problem on Android and notebook from work. You are unable to fix your browser but you complain that that MS, Google and Apple block independent browsers. Maybe the way to fix is reinstall Windows. GO TO HELL!!!

Asked by ho.ma 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule