Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Missing "recent closed tabs"

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back ag… (funda kabanzi)

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back again.

Asked by jalnet1 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Authentication Key

My computer crashed and I had to reset my account. For some reason the password that I was 99% sure was correct didn't work so in order to change my password it said I n… (funda kabanzi)

My computer crashed and I had to reset my account. For some reason the password that I was 99% sure was correct didn't work so in order to change my password it said I need an authentication key. I didn't recall getting one of those so I reset my password (even though it said on the screen I would only lose things like passwords and history). I of course lost all my bookmarks that I've been collecting for the last 20 years. And as life goes I've now found the authentication key. My question is can I get anything back now that I have that key or all my bookmarks are forever deleted?

Asked by aliciamcg13 10 izinyanga ezidlule

Last reply by Dropa 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Crashes and High CPU

While writing this first time Firefox crashed. Win 7, ver 115.0.1 . I've reported multiple crashes lately and asked for response. Firefox causing high CPU. No respon… (funda kabanzi)

While writing this first time Firefox crashed. Win 7, ver 115.0.1 . I've reported multiple crashes lately and asked for response. Firefox causing high CPU. No response from them. Help

Asked by metaguy 10 izinyanga ezidlule

Last reply by Paul 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

inactive mouse key

When I click my right mouse key in certain webpages on a box like next nothing happens? I can't get into things than are important. I need help. This started with the lat… (funda kabanzi)

When I click my right mouse key in certain webpages on a box like next nothing happens? I can't get into things than are important. I need help. This started with the latest update.

Asked by Joseph Larrs 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Global Privacy Control pop-up when I visit weather.com

Sometimes when I go to weather.com I get a pop-up that says something to this affect: We've detected that Global Privacy Controls are turned Off yet they were turned On … (funda kabanzi)

Sometimes when I go to weather.com I get a pop-up that says something to this affect: We've detected that Global Privacy Controls are turned Off yet they were turned On when you previously visited our site. This does not happen every time I go to weather.com. Sometimes it pops up, other times it does not. I think then if offers some buttons to click to turn it On. I just close the site and open it again. When I do sometimes this repeats and sometimes it doesn't. I know next to nothing about this. Firefox Settings it says its version 115.0.1 and that Firefox is up to date. I also have DuckDuckGo Essentials if that makes any difference.

Asked by jworks 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

update 115.0.1

After the update to 115.0.1 the hourglass symbol ('Wait') won't stop blinking. I've restarted and checked the task manager. Low power usage for everything and restart… (funda kabanzi)

After the update to 115.0.1 the hourglass symbol ('Wait') won't stop blinking. I've restarted and checked the task manager. Low power usage for everything and restarting changed nothing. ??

Thanks.

Asked by brant_peg 10 izinyanga ezidlule

Last reply by brant_peg 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

"switch to tab" under search suggestions in search bar is a terrible idea, please give an option to remove it.

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, … (funda kabanzi)

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, rather than opening a new tab.

There is no way to turn this 'feature' off. It doesn't let me pick which youtube tab it switches to, just the first one regardless of how many instances of a website there are open.

Please remove this feature, or give us a way to turn it off.

Asked by alexandermag89 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

confusion over two accounts

I have an account with MSN and an account with Earthlink. I can't gt mail on Outlook because the Earthlink account needs verification and this process requires me to a… (funda kabanzi)

I have an account with MSN and an account with Earthlink. I can't gt mail on Outlook because the Earthlink account needs verification and this process requires me to access my Outlook account and it won't open. I can't get any email today nor can I verify the Earthlink account. What do I do?

Asked by jmcma 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox closes unexpectedly

Hey! New to mozilla support so sorry if this is a repeat ... Problem - sometimes the browser window just closes ?? - On Windows 11 with all windows latest updates … (funda kabanzi)

Hey! New to mozilla support so sorry if this is a repeat ...

Problem - sometimes the browser window just closes ??

- On Windows 11 with all windows latest updates installed,

- with latest Firefox 115.01 

- all graphics updates installed - all antivirus scans are clean

(Possible it is when doing Windows shortcut keys like ctl-? but I'm not sure.)

When I restart firefox the old tabs/links (history) are not restored making me think it 'closed' and cleared history.

Is there a way to see if this this is 1) an actual browser crash or 2) a log to check for why it closed ?

Thx!

Asked by FirefoxUser 10 izinyanga ezidlule

Last reply by Paul 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Microsoft support for Win 7 PRO

Hello! This is not really a question ... more a comment. This morning when I opened my WIN 7 HOME tower PC, and opened FIREFOX, I saw the notice that this latest release… (funda kabanzi)

Hello! This is not really a question ... more a comment. This morning when I opened my WIN 7 HOME tower PC, and opened FIREFOX, I saw the notice that this latest release is the latest for WIN 7. That's fine, but I wish to tell you something about WIN 7 PRO & MICROSOFT. Evidently, there is some major user of WIN 7 PRO who has demanded that MICROSOFT continue to support this version. I have two H-P laptops, which I use for Ladder programming. Both are loaded with WIN 7 PRO, and both receive periodic updates from MICROSOFT. So, it would seem that ALL support for these older releases of Windows has not ended. I am in the process of moving all my files & applications from this WIN 7 HOME PC to my WIN 10 tower PC. THANK YOU. robert herold [removed emails from public]

P.S. Had no problem porting the FIREFOX data to the 10, but had a lot of problems doing the same for THUNDERBIRD on this PC to the 10, despite getting assistance from your tech people.

Asked by karl 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Changing pc's, changed pwd's, now locked out of acct. and can't reset because locked out

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, w… (funda kabanzi)

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, while trying to get all accounts moved to new pc, I changed pwd's, I think so I could install a new recovery key. Anyway, signed in with new pc, and phone, went back to the old computer to sync, since all three devices would be under new log in, and tried to sign in, using new password, and it did not work ("wrong password"), confused went to new pc, I was now signed out, and got the "wrong password" error, phone same issue, logged in, now logged out, can't sign in.

I have tried using the old pw, the new pw, but the old key is nowhere to be found, the new key, and everything else I can think of. I had to create a new account to be able to post here, or do anything else, tried to combine the two acct's, got a sign in was successful message, but then immediately said "you don't have permission".

Please tell me I did not lose over 250 bookmarks and passwords, because someone decided it was a good idea to tie all your information to one word and have it deleted if you have a brain fart, or a pc glitch with no hope of recovery. If you need more info please ask, at this point I'll give you my first born son to get back in this account.

Asked by Robby 10 izinyanga ezidlule

Last reply by Dropa 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox and Facebook

I want Firefox to be my default Browser... but, as much as I love it, When I'm on Facebook it doesn't let me reply to messages from friends. Apparently hundreds of users … (funda kabanzi)

I want Firefox to be my default Browser... but, as much as I love it, When I'm on Facebook it doesn't let me reply to messages from friends. Apparently hundreds of users have reported the same problem. Has anyone figured this out yet?

Asked by Rick Cormier 10 izinyanga ezidlule

Last reply by Medhasree Suram 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Out bound malicious web site blocked by Malwarebytes

I keep getting warnings from my Malwarebytes Antivirus as to "Malvertising, Domain: cdn28786515.ahacdn.me". Here is the report from my AV: Malwarebytes www.malwarebytes.… (funda kabanzi)

I keep getting warnings from my Malwarebytes Antivirus as to "Malvertising, Domain: cdn28786515.ahacdn.me". Here is the report from my AV:

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/12/23 Protection Event Time: 6:24 AM Log File: 0f3984c2-2042-11ee-b29f-088fc348e3bf.json

-Software Information- Version: 4.5.26.259 Components Version: 1.0.1976 Update Package Version: 1.0.72263 License: Premium

-System Information- OS: Windows 10 (Build 19044.2965) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Malvertising Domain: cdn28786515.ahacdn.me IP Address: 45.133.44.53 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

(end)

Can you please explain how I can get rid of this "Malvertising"? I do not have this on Chrome or Brave browsers although Firefox is my default browser. Thanks in Advance Al J

Asked by aljohnson125 10 izinyanga ezidlule

Last reply by Dropa 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Forcing Cmd/Ctrl+click to ALWAYS open the link in a background tab - even in Google Docs?

My preferences are set so that "When you open a link, image or media in a new tab, switch to it immediately" is OFF. Therefore most of the time when I Cmd+click on a link… (funda kabanzi)

My preferences are set so that "When you open a link, image or media in a new tab, switch to it immediately" is OFF. Therefore most of the time when I Cmd+click on a link, it opens on a new tab that loads in the background. This is what I want.

However, some websites break that behavior. 2 high-profile examples:

  • In Google Docs, if a piece of text links to an URL, clicking on the text shows a small window with the URL. Cmd+click on that URL opens it in a new tab, and takes me to that tab.
  • In Facebook Messenger, if I Cmd+click on a chat, again the chat opens in a new tab and I'm taken there. Additionally, the original tab activates that chat.

Interestingly, in both these cases, I get the right behavior if I right-click on the URL or in the chat and in the contextual menu choose "Open link in new window/tab/container tab": the new tab stays in the background.

So my question is: does anyone know of a way to always make cmd+click behave just like "Open link in new tab", no matter the website?

I'm on Firefox 115b4 on macOS, but this has been like this for years at least.

Asked by hmijail 11 izinyanga ezidlule

Answered by hmijail 11 izinyanga ezidlule