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Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (funda kabanzi)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 1 unyaka odlule

Last reply by Tom 1 unyaka odlule

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MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (funda kabanzi)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 2 iminyaka edlule

Answered by Phayden 1 unyaka odlule

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Firefox is not loading any pages and not even option(settings page) after upgrading to v72 on Windows Server 2008 R2

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank pa… (funda kabanzi)

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank page. Tried re-installation, restart of system and nothing works.

Asked by Veerapandiyan Samikannu 2 iminyaka edlule

Last reply by EarthBoundX5 1 unyaka odlule

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Installation Freezes

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill u… (funda kabanzi)

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill up but very fast and then it would fill it again). Help? Thanks/

Asked by moranancc 1 unyaka odlule

Last reply by moranancc 1 unyaka odlule

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cannot get firefox to start, want to find out why

Dear mozilla community, I cannot get firefox to start, and I need help to troubleshoot this. What I already did: remove and reinstall (apt) rename ~/.mozilla to trigge… (funda kabanzi)

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia

Asked by eim_92 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (funda kabanzi)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 1 unyaka odlule

Last reply by ARMAN KHAN 1 unyaka odlule

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incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (funda kabanzi)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (funda kabanzi)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

Asked by charles.goodrich 1 unyaka odlule

Answered by charles.goodrich 1 unyaka odlule

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Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (funda kabanzi)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Asked by mgarrean 1 unyaka odlule

Answered by mgarrean 1 unyaka odlule

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Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (funda kabanzi)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Asked by erotichabit 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Thank you for breaking Firefox? - No more browser window, just a weird error (openSUSE Tumbleweed)

Well, I used to use the mozilla repo, encountered the issue, switched to the openSUSE repo (slightly older builds) where all worked and now the issue is back... After upd… (funda kabanzi)

Well, I used to use the mozilla repo, encountered the issue, switched to the openSUSE repo (slightly older builds) where all worked and now the issue is back...

After updating all packages, Firefox no longer launches and instead I get the little Window shown in the attached screenshot.

I have zero idea why and how - though it does seem like someone didn't do their testing properly...

According to YaST2 this is Firefox 78.0.2-1.1-x86_64

The installed packages for Firefox are (all from "vendor OpenSUSE") MozillaFirefox MozillaFirefox-branding-upstream MozillaFirefox-translations-common

There is also the kmozillahelper for the Plasma Desktop. - zypper ref and zypper dup confirm that the system is up to date.

Asked by detlevcm 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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New version of Firefox not comaptible with lap top

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are famili… (funda kabanzi)

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are familiar with. All of the lap tops up grade to the latest system automatically. One of them does not work on the new version. The students get a message which says version 78.0.2 is not compatible with 78.0.1 It is a Windows system. This is really distressing for the students using this lap top. They blame themselves for the problems and itis having an affect on their confidence. Can I revert it back to the older version ? and if so how? I really would appreciate some help as my wee students are upset and i don't know how to help.

Caroline

Asked by farquhar52 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox: Can't View, Acces or Close Window

Hello. A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hour… (funda kabanzi)

Hello.

A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hours with Firefox being extremely slow and getting stuck. This is with a MacBook Air with Catalina installed.

I did what I thought was clean reinstall and restored by profile from a backup. I had to try a couple of different times to get it to work. I did wind up losing my previous session.

Things seem to be working fine, but in the Firefox Windows menu it shows a window I can't access, close, etc. The tab open in the window has the title "Firefox protects your privacy automatically." I tried the "Show All Windows" command and only the other window "Google" can be seen. See the two screenshots.

I tried restarting Firefox in Safe Mode, restarting my computer, etc. and that has not helped.

During the reinstallation, I think I remember briefly seeing a different window with a tab from Firefox with this name, but I might be incorrect.

Asked by bob174 1 unyaka odlule

Answered by bob174 1 unyaka odlule

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Firefox crashes on every startup

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted. If I start it with --safe-mode I can see ExceptionHandler::Ge… (funda kabanzi)

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted.

If I start it with --safe-mode I can see

ExceptionHandler::GenerateDump cloned child 9079 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

If I'm trying to run beta version Im getting the same

Asked by asm0dey 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (funda kabanzi)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (funda kabanzi)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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failed Installing Firefox

i am trying several time to install Firefox in my PC but its never success and I've got an error message as attached. My PC's Specification: Windows 10 Pro - 64 Bit OS … (funda kabanzi)

i am trying several time to install Firefox in my PC but its never success and I've got an error message as attached.

My PC's Specification: Windows 10 Pro - 64 Bit OS

Asked by miss_aidura 1 unyaka odlule

Last reply by miss_aidura 1 unyaka odlule

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not able to search on firefox

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_… (funda kabanzi)

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_1.dll is missing, which I later manually added to system32 as well as sysWOW64. The problem started yesterday. please help

Asked by shreyas singh 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox latest version does not start with windows10

I am unable to start latest Firefox v79l0 on my new Windows 10 v1909 64 bit machine. I tried all the solutions listed on the web but to no avail. The error message is som… (funda kabanzi)

I am unable to start latest Firefox v79l0 on my new Windows 10 v1909 64 bit machine.

I tried all the solutions listed on the web but to no avail.

The error message is something like "Application did not load properly 0xc0000005. Press OK and close the application."

Asked by snoma001 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule