• Okugcinwe kunqolobane

Firefox - all open tabs gone, again!

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had op… (funda kabanzi)

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had opened the tabs I needed for research and work, ready to start in the morning. I don't know what's causing it; I do know that this most often happens when I've shut down Firefox, then go to Thunderbird for a last check of emails, and click on a link in an email which opens Firefox.

Is this a bug? Does Firefox just not like being opened via an email link? Is it a problem if a Firefox private window has been left open inadvertently, even though Firefox was properly shut? Or is it just Firefox updates that cause this problem? It's been happening for a while now, and is really frustrating and costly, workwise. Yes, I do have restore previous session ticked. I've shared the data report below - at the time of this post, not at the time of opening Firefox. Any help would be really appreciated, especially if it's simply explained :) Thank you

Asked by Katy 1 unyaka odlule

Last reply by Katy 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox takes up ever increasing memory when I have it open it for a while

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amoun… (funda kabanzi)

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amount of memory and CPU that Firefox is using. A few minutes ago, I was having significant response delay while using LinkedIn through Firefox.

As I write this, I still have two LinkedIn windows open plus this support window. Firefox is using 2,340 MB of memory. Firefox CPU usage bounces up to 30-35 % range for several minutes at a time.

Asked by geoff.shive 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Receiving new e-mail messages

Some new messages are flashing on my screen when I'm looking at my In Box on my PC or I-Phone and then they disappear. This problem has occurred several times in the pas… (funda kabanzi)

Some new messages are flashing on my screen when I'm looking at my In Box on my PC or I-Phone and then they disappear. This problem has occurred several times in the past week. I can only find the messages by going online to Gmail or by checking All Messages on my phone. Yesterday, one was a personal message; today the message was a login code sent by Firefox.

Asked by witticks 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (funda kabanzi)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me 1 unyaka odlule

Last reply by willjoe24421 1 unyaka odlule

  • Okugcinwe kunqolobane

I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (funda kabanzi)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Asked by k3davis1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Pages not loading since updating Firefox

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday… (funda kabanzi)

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday. I have contacted Ancestry and the problem isn't their end. I was told they have had numerous customers who use Firefox experiencing the same problem. Their advice was to contact Firefox but there doesn't seem to be a way to speak to anyone, or to reinstall Firefox. I am nervous of deleting and reinstalling because I am not at all computer savvy and I'm worried about losing all my bookmarks and passwords. I would really appreciate someone taking me through this in baby steps and plain English. Imagine you are helping your 90 yr old granny who doesn't know the tech terms!

Many thanks

Asked by njgatward 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

New pc, old data (bookmarks, passwords, etc) can't be found

Got a new PC and all my sincronized data is gone. Don't have the profile in the account, nor do i have the files that were on the computer. Is there any way to recover … (funda kabanzi)

Got a new PC and all my sincronized data is gone.

Don't have the profile in the account, nor do i have the files that were on the computer.

Is there any way to recover this info?

Asked by madalena.franco.santos 7 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

some websites not working with firefox

The problem today is with the CA FTB website https://webapp.ftb.ca.gov/MyFTBAccess/Login/AccessYourAccount, I reset the firefox security setting to standard and emptied t… (funda kabanzi)

The problem today is with the CA FTB website https://webapp.ftb.ca.gov/MyFTBAccess/Login/AccessYourAccount, I reset the firefox security setting to standard and emptied the cookies and cache. Didn't help. Edge has no problem with the site. There have been other sites with problems lately too such as the login to Vanguard online accounts which logs in, but some features on the site don't work. I don't like Edge, but I'm having to use it too often lately. I believe these problems came up within the last few months. Do you need any further information with which to troubleshoot?

Asked by airwilly 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (funda kabanzi)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 1 unyaka odlule

Last reply by CarolinaPavers 1 unyaka odlule

  • Okugcinwe kunqolobane

password not being invoked for BCBSfepvision.com site

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for y… (funda kabanzi)

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

Asked by Mike 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (funda kabanzi)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Kusonjululiwe

I'm confused about my password.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's … (funda kabanzi)

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

Asked by brad22 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule