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I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (funda kabanzi)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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Ring Free Softphone Desktop Windows 10

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for … (funda kabanzi)

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for this ?

The weird thing....Running Firefox 99.0.1 on a MAC it works fine, but fails everytime for windows. Clicking the provisioning link from my outlook email opening in firefox. Upon clicking on the provisioning like it fails to provision the Ring Freesoft Windows 10 Softphone Desktop client... It works for Chrome and Internet Edge PLEASE HELP

Asked by mastertechwizard 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

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Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (funda kabanzi)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (funda kabanzi)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

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Export of saved Passwords

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Wi… (funda kabanzi)

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Windows User Account"? Thanks so much for your help. Hans - presently in Munich, Bavaria, Germany

PS: I'm using the German Version of Firefox - so I translated back to English.

Asked by Hans Daniel 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Private Web Site Works In SafeMode, But Not With All Extensions Turned Off

Firefox 112 Mint Linux The web site for my VOIP company lets me set phone numbers as "contacts" via a web form. I started getting an error message along the lines of "E… (funda kabanzi)

Firefox 112 Mint Linux

The web site for my VOIP company lets me set phone numbers as "contacts" via a web form.

I started getting an error message along the lines of "Error Adding Contacts".

I restarted Firefox in --safe-mode, the site worked.

I restarted Firefox in normal mode. I then turned off each extension, one by one, refreshing the form. I ended up turning them all off and the contact form stayed broken.

What else does --safe-mode turn off besides the extensions?

Thanks.

Asked by beforewisdom 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (funda kabanzi)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Unable to use Facebook search in groups anymore

I'm not sure how long this has been going on for, perhaps a month now, but I cannot search for anything when I am in a Facebook group. A blue loading bar appears at the t… (funda kabanzi)

I'm not sure how long this has been going on for, perhaps a month now, but I cannot search for anything when I am in a Facebook group. A blue loading bar appears at the top and fills all the way to the end but no search results are ever returned no matter how long I wait.

I've tried clearing the cache, clearing all history and cookies. I've tried starting Firefox in diagnostic mode without add-ons, I've tried refreshing. I even uninstalled the whole thing and reinstalled it as a clean copy but it still doesn't work! It's beyond irritating now.

For information, if I switch to Internet Explorer, or whatever they call that awful thing now, it does work.

I'm running Windows 10 Home 64 bit.

Appreciate any help,

Ben


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section (for Windows, macOS, and Linux).

Asked by nova4286 2 iminyaka edlule

Last reply by aristodemos2008 1 unyaka odlule

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Bookmarks disappeared

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe … (funda kabanzi)

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

Asked by environmom95112 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (funda kabanzi)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Losing log-ins when I close FF

When I close FF all my log-ins are deleted. Is there a fix? I am running Windows10 - 64 bit - current update 112. Soooooo very tired of logging into EVERY website over a… (funda kabanzi)

When I close FF all my log-ins are deleted. Is there a fix? I am running Windows10 - 64 bit - current update 112. Soooooo very tired of logging into EVERY website over and over and over again Plz keep it simple wo/a lot steps. Maybe number the steps so I can follow it a bit easier? <deep sigh>

Asked by HotFlash 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (funda kabanzi)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 unyaka odlule

Last reply by RachelGomez161999 1 unyaka odlule

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Cannot print PDF form fully. Only lines show up.

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and use… (funda kabanzi)

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and used it in OPERA Browser. NO PROBLEMS. It did print fully the way it looks on the screen.

No wonder I am again going to delete FIREFOX and go with a different browser. Firefox is having too many problems and I already have enough headaches without Firefox help.

Asked by L Wille 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule