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Memory usage

Dear Mozilla Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making … (funda kabanzi)

Dear Mozilla

Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making the system slower glitchy.

This has been an issue for awhile and I checked all the posted solutions. Either the software is consuming an that is normal or something is running in the background. Firefox is at 1831.5 MB as I type this.

Can I uninstall then reinstall? or is everything going to return?

Thank you in advance

Ron

Asked by rtibert 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

how to keep skype from loading as TSR when Firefox is started

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings w… (funda kabanzi)

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings windows, not even as there but disabled. This does not occur when I open a regular Firefox window.

Asked by spammenot001 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (funda kabanzi)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (funda kabanzi)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

4K YouTube videos often skip segments and buffer on Mac

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTu… (funda kabanzi)

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTube on Firefox, until the past week or two. There are no other applications running, and only the one tab open in Firefox. Just a regular 4K video. Why won't it play properly? Why does it start buffering randomly when I can see my network is just fine? Why does it just randomly skip 10 seconds every minute or so while playing? This exclusively happens on 1440p or 2160p (4K). Please fix this ASAP.

Asked by b9bbmrbd4k 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (funda kabanzi)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Netflix videos are all green

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvi… (funda kabanzi)

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvine is updated, I've toggled the DRM on and off several times, no changes. My browser has been checked for updates. Not sure what else to try at this point.

Asked by amor90200 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

OSX Firefox startup new window error message

Here is screen shot: My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began… (funda kabanzi)

Here is screen shot:

My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began. Please help.


'

Asked by handymannw 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

120.0 not functioning

The latest updates sucks. Trouble with log -in pages, even Mozilla's own page doesn't seem to like the new cookie settings... Had to get onto tis forum through chrome of … (funda kabanzi)

The latest updates sucks. Trouble with log -in pages, even Mozilla's own page doesn't seem to like the new cookie settings... Had to get onto tis forum through chrome of all things...

Anyone aware of fixes or some way to revert to an older release?

Asked by Jason 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Mozilla is crashing since last 3 days and it is often

Mozilla is crashing since last 3 days and it is often Please do the needful urgently. Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af… (funda kabanzi)

Mozilla is crashing since last 3 days and it is often

Please do the needful urgently.

Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af320231126 26-11-2023, 16:16 View bp-fd13d783-6248-4baf-82d9-682d80231128 28-11-2023, 13:35 View

Asked by Osho Nisarga 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (funda kabanzi)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Streaming keeps freezing, buffering for ever

So my firefox recently started freezing while watching live streams on both youtube and kick. It'll freeze and buffer forever until I either refresh (kick) or hit the gre… (funda kabanzi)

So my firefox recently started freezing while watching live streams on both youtube and kick. It'll freeze and buffer forever until I either refresh (kick) or hit the grey "live" button on youtube and the whole freezing thing repeats again after 2 minutes. Add-ons and internet speeds attached

Asked by hyosinercc 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Browsing slow or page doesn't load

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried … (funda kabanzi)

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Asked by georginah6 karamura 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

firefox won't shut down correctly

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an… (funda kabanzi)

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an option to close the program. I have tried many ways to exit Firefox but nothing helps this. Thanks.

Asked by authormth 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Firefox crashing (when switching tabs?)

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux c… (funda kabanzi)

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux computer, and my ubuntu installation and firefox are both up to date.

Here's my crash id: bp-b079d597-fb83-4a69-ab65-896370231129

Asked by Anna Fehr 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule