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Bookmarks folders position defaults to top now

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from … (funda kabanzi)

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Asked by halykan 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (funda kabanzi)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (funda kabanzi)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Asked by riabenko.p 1 unyaka odlule

Answered by riabenko.p 1 unyaka odlule

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No synced logins found

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my s… (funda kabanzi)

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my synced bookmarks are still there. The saved logins are still there in my Firefox 110 installation running under Windows 10. A similar problem was reported here: Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue but I am opening a separate thread because the OP gives the impression that this is platform-specific. I am afraid to do anything in the Firefox installation under Ubuntu, for fear of overwriting (i.e. deleting) the saved logins which I can still access on my Windows installation. How should I proceed?

Asked by rsbrux 1 unyaka odlule

Answered by rsbrux 1 unyaka odlule

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Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (funda kabanzi)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Asked by neutronJK 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Prevent tab openning with new version content

Hello, When Firefox updates, a new tab is openned upon the next start, with the new version content or patchnote. I would like to avoid this informative tab. Is there a… (funda kabanzi)

Hello,

When Firefox updates, a new tab is openned upon the next start, with the new version content or patchnote. I would like to avoid this informative tab.

Is there a way to deactivate it?

Thank you in advance.

Asked by Laurent C. 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Shrink search bar, more room for extensions

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in cust… (funda kabanzi)

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in customizing (I've tried the unsupported compact thing). I've gotten myself so worked up over this, I'm sure I'm overlooking something obvious.

Thanks for your help.

Asked by NovaeBlue 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (funda kabanzi)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 1 unyaka odlule

Answered by leeharam2004 1 unyaka odlule

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (funda kabanzi)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 1 unyaka odlule

Answered by Paul Ellis 1 unyaka odlule

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Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (funda kabanzi)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

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The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (funda kabanzi)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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THIS IS NOT CUSTOMER SUPPORT

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE. THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOME… (funda kabanzi)

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

Asked by NONEOFYOURBUSINESS 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Unsynced Devices Belonging To Other Household Members Opening Tabs On My Computer

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefo… (funda kabanzi)

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefox on their Mac laptops and iPhones. I have only ever signed into my own account on Firefox, and in the same way I have only ever signed into my own account on Mozilla VPN, which I have used for over a year while living elsewhere and have never had a problem with this. I also have only my own Google account in the data imported from Chrome. I have no one else's information for any account on anything in my device nor, to my knowledge, do they have any account information of mine on theirs. However, sometime in the 10 or so months since I imported my Chrome data - around the same time I moved into a house with others who use Firefox - my laptop's Firefox seems to have...connected somehow, in a way atypical with normal syncing, with the other devices in my house. Occasionally, when I open Firefox on my computer, whatever tab another household member has open on their computer will open instead of a homepage. Also, a little icon pops up occasionally to tell me Firefox is "open on iPhone" when another household member is using Firefox on their iPhone. I use an Android which does not have Firefox installed, so it's not a glitch syncing with my own device. I do not know how this happened and I do not know how to stop it. There doesn't seem to be any evidence of this connection in any place I can see in the preferences window, nor can I find any way to permanently unsync my device's Firefox application from anything unless I sync something first. Any ideas? I'm not that terrible with computers lol, I swear!

Asked by catluv321 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Saving bookmarks and history before wiping Windows 10 and reinstalling, want to keep all of it

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. … (funda kabanzi)

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. How do I do that?

Asked by heatherlaw001 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Mouse Scrollwheel not Working in Firefox

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other b… (funda kabanzi)

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.

Asked by redbaron96 2 iminyaka edlule

Answered by Paul 2 iminyaka edlule

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I can't open any website on firefox browser

It only happens in Firefox. I can't open any website on Firefox , even google.com . However, the following link is what opens instead : "http://www1.cdnsure.com/?tm=… (funda kabanzi)

It only happens in Firefox. I can't open any website on Firefox , even google.com . However, the following link is what opens instead : "http://www1.cdnsure.com/?tm=1&subid4=1677529420.0141530000&KW1=Google%20Cloud%20CDN&KW2=CDN%20Solutions&KW3=CDN%20Video%20Provider&searchbox=0&domainname=0&backfill=0"

idk what's that "www1.cdnsure.com" website .

Asked by zanatyworking 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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My mouse wheel doesnt work properly in Firefox

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to… (funda kabanzi)

My mouse wheel does work when I try to scroll in any page. The scroll wheel works when I am scrolling though tabs but only if I am holding Shift or Ctrl. It also seems to work just fine in troubleshooting mode, but nothing else seems to work. This problem started just after Firefox updated to the newest version.

Asked by sti__95 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule